cannot connect
well, I have come to the end of the road and don’t know which way to go.
My BB 8120 has been working fine with BB desktop software over the last 8 months, but when I attempted to downloaded another Language the other day, the download just stopped and did not finish. After 3h I just disconnected the phone and shut down the PC. The next day I wanted to try again, but I could not establish a connection. The message: “BB Desktop Software cannot communicate with the CONNECTED device” appears. I have 2 PC’s running Windows XP Pro SP3, 1 laptop with the same software and 1 laptop running W7 Home. All four give me the same result. I have spent almost three days going through the internet’s forum, applying all possible suggestions without success, it looks like, that no one has an answer to the problem. Summary: connection worked fine, until I tried to download another language ! Somebody please help |
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