Add new users to a group
 

Hello

I have run this issue by RIM and they mentioned that this is by design. But I am fairly sure that this worked in the past.

When ever I add a user via the blackberry administration console as the BESadmin account (which is a security administrator) I get the option to add the user to a group (as shown in the attached picture working.jpg)

I have created role for certain departments so that they can only see and administer users in specific groups. They have full access to these groups though. However, when they go to add a user they do not get the option to add to a group (as shown in the attached picture not-working)

Has anyone tried this setup? We are trying to do devolved administration for a section in our business. Obviously if they do not add the new user to their group then they are not able to see them.

If anyone can provide any help on this matter it would be appreciated.

Re: Add new users to a group
 

Forgot to mention we are running BES 5 SP1 MR3 and Exchange 2007 SP1

Re: Add new users to a group
 

If anyone is interested I managed to resolve this by giving the roles view only access to all groups.

Re: Add new users to a group
 

Hi pauuu, thanks for posting the solution. This will help anyone with a similar problem.