BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   BlackBerry Help (http://www.blackberryforums.com/forumdisplay.php?f=156)
-   -   Purge Pending data packets do not work (http://www.blackberryforums.com/showthread.php?t=266497)

immortalstrong 11-17-2014 08:37 AM

Purge Pending data packets do not work
 
Hi guys,

I've been trying to 'purge pending data packets' for outstanding BES Messaging Queue.

When I purge pending data packets for selected users on the webconsole, I get 'The pending data packets have been purged for all devices', which is the correct response. However, the data packets are not being purged. The pending packets are still there.

Best Regards,
Ivan
Systems Administrator
Cambridge University press

knottyrope 11-17-2014 01:21 PM

Re: Purge Pending data packets do not work
 
What version BES and Mail server?

immortalstrong 11-18-2014 02:56 AM

Re: Purge Pending data packets do not work
 
Hi Knotty,

BES Version: 5.0.3.31
Server OS: Win server 2003 SE SP2

immortalstrong 11-18-2014 03:39 AM

Re: Purge Pending data packets do not work
 
I just restarted BES services. I don't think I started it in the correct order. But the pending data packets are already gone. Hopefully, I didn't do anything bad.

So far it's working good and I can purge again.

knottyrope 11-19-2014 03:57 PM

Re: Purge Pending data packets do not work
 
sometimes on the older BES a reboot is best but glad you have it sorted now


All times are GMT -5. The time now is 11:43 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.