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-   -   Not getting text messages please help! (http://www.blackberryforums.com/showthread.php?t=265290)

Cameronrs5 10-02-2013 08:46 PM

Not getting text messages please help!
 
So out of no where about 2 days ago my phone started acting up with text messages. First off it still says I have 1 unread text when I dont. I can send and receive text messages, however I dont get notified or anything when I get a new text. The only way I know if I got a text is if I just happen to go click on an old text and once I open it then it will show a new text message. Someone please help me?

Dubdub 10-02-2013 09:06 PM

Re: Not getting text messages please help!
 
Try a battery pull. With the device on, remove the battery for 30 seconds, then put it back in and let it reboot.

If that doesn't work, resend your service and do a battery pull again.

Cameronrs5 10-02-2013 09:08 PM

Re: Not getting text messages please help!
 
And sorry its the blackbeery q10 how do i re send service?

scaevola 10-02-2013 10:04 PM

Re: Not getting text messages please help!
 
Quote:

Originally Posted by Cameronrs5 (Post 1808349)
And sorry its the blackbeery q10 how do i re send service?

You can't. bb10 doesn't use the BIS push.

I would recommend(rather than pulling the battery) restart the hub

(upper right corner drag down to center 5 times in a row)

That generally fixes almost everything(in regards to hub access in the like) but an empty battery reading (on inserting a fresh one... that was only solved by a restart)


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