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Receiving empty email message

Hi all,
some users tell us that they receive empty email messages on their device :shock: This message is correctly visible in thei mailbox...
How can we check on BES server?
We habe BES 5.0.4.27 on Windows 2003 sp2
Thanks for any suggestions !!!!

Re: Receiving empty email message

Quote:

Originally Posted by bisleri (Post 1793944)

check MAGT Logs.

Now I'm checking the event viewer and I find a lot of errors like this:
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 14/12/2012
Time: 11:46:02
User: N/A
Computer: BES
Description:
Generate Activation Context failed for C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBDistiller\BBDM_WMA.dll. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

This should be a reason for the problem ?