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-   -   My Blackberry Stopped Working! (http://www.blackberryforums.com/showthread.php?t=255003)

bobivader 10-31-2011 09:18 AM

My Blackberry Stopped Working!
 
I installed NetQin on my phone about one months ago. yesterday, I test my alarm antiloss. Unfortunately, my wife enter wrong password and than on the screen shohwing 'wiping'. The phone stopped working since then and I cannot access anything.
What can I do to get my blackberry (curve 9300) back???. Please????
Thank you.

NJBlackBerry 10-31-2011 09:24 AM

Re: My Blackberry Stopped Working!
 
Do you have a backup of your data? She had to enter the password wrong multiple times.

bobivader 10-31-2011 09:35 AM

Re: My Blackberry Stopped Working!
 
i think i have backup my data. how if my backup data not already done???? d y hav solution??? pleaseee

NJBlackBerry 10-31-2011 09:51 AM

Re: My Blackberry Stopped Working!
 
Once a BlackBerry is wiped, the data is not recoverable.

bobivader 10-31-2011 09:57 AM

Re: My Blackberry Stopped Working!
 
that mean i must buy a new Blackberry???

NJBlackBerry 10-31-2011 10:00 AM

Re: My Blackberry Stopped Working!
 
No.
You need to reload the operating system and then hope you have a backup. If you have no backed up data, you have a problem.

http://www.blackberryforums.com/gene...ilanguage.html

Why did you load an anti virus program onto a BlackBerry, which has had no viruses written for it?

bobivader 10-31-2011 10:06 AM

Re: My Blackberry Stopped Working!
 
how can i know if my backup data already done or not yet???
i load NetQin anti virus for protect my blackberry from thief (stolen).

NJBlackBerry 10-31-2011 10:37 AM

Re: My Blackberry Stopped Working!
 
Look on your PC hard drive for a file with an extension of IPD (search the C: drive for *.ipd).

bobivader 10-31-2011 10:56 AM

Re: My Blackberry Stopped Working!
 
12 files found with IPD. some files name: IPDESIGN.DLL, ymsgipdl, wmipdsk.dll
that file you mean???

jsconyers 10-31-2011 11:30 AM

Re: My Blackberry Stopped Working!
 
You want the file extension to be .ipd not .dll.

NJBlackBerry 10-31-2011 12:04 PM

Re: My Blackberry Stopped Working!
 
Search for *.ipd

NJBlackBerry 11-01-2011 10:38 AM

Re: My Blackberry Stopped Working!
 
Once you have (hopefully) found your backup file, read these pages:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Then go to thread #6 here and follow the instructions to the letter.

tsac 11-01-2011 02:59 PM

Re: My Blackberry Stopped Working!
 
My turn....Wow

bobivader 11-02-2011 09:33 AM

Re: My Blackberry Stopped Working!
 
three Tumb for NJBlackBerry !!!!!!!!!!!

Thanx alot.

bobivader 11-02-2011 10:29 AM

Re: My Blackberry Stopped Working!
 
My BB working now.

three Tumb for NJBlackBerry !!!!!!!!!!!

Thanx alot.


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