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-   -   Songs From SD Memory Card Missing (http://www.blackberryforums.com/showthread.php?t=268005)

SmoothOperator 12-14-2017 12:35 AM

Songs From SD Memory Card Missing
 
It's been a few years since I was last here, and it is good to see a few of the regulars still here. Hopefully a lot of the veterans here can help me with my problem.

I switched from a Blackberry Bold 9900, which I used for six years, to a Blackberry Classic. I took the old 16GB SD memory card from the old device and transferred it to the new one, so everything went well--or at least I thought!

I realized after nearly a year with the new device that when playing shuffled music on the new device I only discovered today that about forty of the songs on the SD memory card have disappeared. These songs I had previously added to the SD memory card using good old Windows Media Player and hooking up my 9900 Bold to my tower while syncing songs from my library to my SD Memory card via 9900 device.

What is strange is that most of the songs which I synced on my 9900 are still there, but there are about forty or so songs that mysteriously disappeared. Even more strange is that there doesn't seem to be a memory loss on the SD card from when I last checked (my 16GB SD card is almost all full), and I reckon that if I lost forty songs, I would have significantly more free space on my memory card, but that was not the case.

For now, I am recharging my old Bold 9900 and when the power is up I will put the old SD memory card in it and see if those missing songs will return. I hope I can get this matter solved.

tsac 12-14-2017 08:13 PM

Re: Songs From SD Memory Card Missing
 
When you move the SD card to the old BB copy the data on the SD card to your computer if the files missing are there. If not I would do a backup ( you do have one hopefully ) restore to the old BB and check to see if they are there . If they are then move them to your computer. One possibility is they were deleted previously and you did not realize it. also the SD card may be defective and will need reformatting AFTER you copy the file to your computer.

aiharkness 12-15-2017 07:32 AM

Re: Songs From SD Memory Card Missing
 
To add, I'm wondering what you are using to determine whether the files are really truly gone or not. To echo tsac, I would read the card in a card reader on the computer and see exactly what is there.

One of the thoughts I have is that there have been issues with corrupt dat and thumbnail files that in turn cause a problem with the media player app. So if the media player app isn't showing files that doesn't necessarily mean the files are not there.

You may be able to see the files using the device file explorer app if they are really there, but I would still want to use a computer to read the card just in case.

I would be tempted to format the card and sync files over again to the card in the "new" device (assuming you have the files on another system to sync from).
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tsac 12-15-2017 08:52 AM

Re: Songs From SD Memory Card Missing
 
Congrats on the 14k posts aiharkness

aiharkness 12-15-2017 01:01 PM

Re: Songs From SD Memory Card Missing
 
Quote:

Originally Posted by tsac (Post 1819597)
Congrats on the 14k posts aiharkness

......Using an all but dead OS on a failed device on a nearly vacant forum.

Thanks!
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tsac 12-15-2017 05:40 PM

Re: Songs From SD Memory Card Missing
 
It is interesting that we have very few members joining but the listing at the bottom of the main page shows we have many guests. Apparently there is still interest.

Currently Active Users: 539 (3 members and 536 guests)

aiharkness 12-15-2017 07:06 PM

Re: Songs From SD Memory Card Missing
 
Quote:

Originally Posted by tsac (Post 1819600)
It is interesting that we have very few members joining but the listing at the bottom of the main page shows we have many guests. Apparently there is still interest.

Currently Active Users: 539 (3 members and 536 guests)

Bots
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tsac 12-16-2017 02:16 PM

Re: Songs From SD Memory Card Missing
 
Interesting, maybe they are watching us !!

SmoothOperator 12-16-2017 09:35 PM

Re: Songs From SD Memory Card Missing
 
I just took my 16GB SD Memory card and put it back in my Bold 9900 to see if the missing songs are there, but upon startup the 9900 told me that the media card contains errors on it and it asks me if I can correct them. I answered yes, but the device cannot and says it failed, and the 9900 cannot access the songs on the old SD card.

I think I will start a new thread asking how I can start up a new SD memory card, and hopefully transferring the media from the old card over to the new one.

tsac 01-14-2018 06:40 PM

Re: Songs From SD Memory Card Missing
 
Enough


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