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-   -   Need a PIN i accidentally deleted (http://www.blackberryforums.com/showthread.php?t=207727)

checkdalevel 10-19-2009 12:23 PM

Need a PIN i accidentally deleted
 
Saturday night i deleted some one out of BBM contact list.

Any way to search my bes logs for BBM contact add or deletetion?

The contact pin was added that same day.

I do not have PIN logging enable

thanks

juwaack68 10-19-2009 01:46 PM

PIN logging only logs when someone does 'Compose PIN' from their device.

The PIN is in the BES logs somewhere, but that's a lot of work for a single PIN. It would be much easier to just do a Lookup for the person and add them by PIN again.

checkdalevel 10-19-2009 03:47 PM

where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up..... :?

penguin3107 10-19-2009 03:49 PM

Quote:

Originally Posted by checkdalevel (Post 1491497)
where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up..... :?

You already stated that you're not logging PIN messages... so there's no log for you to look at.
There would be a .csv log for PIN messages in your log folder.

checkdalevel 10-19-2009 04:09 PM

ok so there is no way to see the pin if im not logging pin msgs

penguin3107 10-19-2009 04:13 PM

Quote:

Originally Posted by checkdalevel (Post 1491512)
ok so there is no way to see the pin if im not logging pin msgs

No, not in your case.

Stainless Steele 10-21-2009 09:22 AM

What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?

penguin3107 10-21-2009 09:25 AM

Quote:

Originally Posted by Stainless Steele (Post 1492429)
What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?

They're looking for a BlackBerry Messenger invite that was done via PIN message.
To my knowledge, the dispatcher service would not be involved in this process at all, hence no reference to in the DISP logs.

Stainless Steele 10-21-2009 11:58 AM

Ok, sorry I missunderstood the question. :( thanks for not flaming me!


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