Need a PIN i accidentally deleted
Saturday night i deleted some one out of BBM contact list.
Any way to search my bes logs for BBM contact add or deletetion? The contact pin was added that same day. I do not have PIN logging enable thanks |
PIN logging only logs when someone does 'Compose PIN' from their device.
The PIN is in the BES logs somewhere, but that's a lot of work for a single PIN. It would be much easier to just do a Lookup for the person and add them by PIN again. |
where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?
i cant look the person up..... :? |
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There would be a .csv log for PIN messages in your log folder. |
ok so there is no way to see the pin if im not logging pin msgs
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What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc. Isn't that what he is looking for? |
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To my knowledge, the dispatcher service would not be involved in this process at all, hence no reference to in the DISP logs. |
Ok, sorry I missunderstood the question. :( thanks for not flaming me!
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