help
 

I updated my phone (8520) to os 5 from 4 days and whemever i open whatsapp for a long time the phone stops working and i white screen appears then the phone doesn't restart until i either remove the battery and place it again or plug the phone into the charger why does this happen
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Re: help
 

whenever*
a white screen
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Re: help
 

Is the version of whatsapp you're using compatible with OS 5? You might consider asking the developers of whatsapp your question as well.

well i am sure it is compatible with os 5 cause i have some frineds that uses it and btw the white screen doesn't appear except when i am using whatsapp for a 20 minutes and the battery is below 4 bars
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Re: help
 

i faced a lot of problems before like relod software 552 and 507 and app error when i had os 4.6 does those errors have anything to do with what's happening now
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i went to options and then applications, and i found at that whatsapp is the only app that doesn't show it's logo instead it show an empty window file
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Re: help
 

found out*
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and i changed whatsapp version and yet there is that problem
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The screen appeared 10 minutes ago and I wasn't opening the whatsapp I was opening facebook via blackberry browser and the camera,and btw when I updated my phone on sunday after the update was complete I installed some apps and the phone said:app error and it restarted does this have anything to do with what's happening now?
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Re: help
 

do i need to re install software ?
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And when I play some games and the battery is 70 percent it suddenly switches off
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Re: help
 

Do you remember which app[s] you were loading when you got the "app error"? It's possible something is / got corrupt.

Have you tried a battery pull?

Re: help
 

I think the apps are app world(ver 3) and bbm(ver 6) and I I tried a battery pull , is it a good idea to re-install the os 5 on the phone or format the phone memory if it is a good idea then how can I format the phone memory or delete or apps
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Re: help
 

When I open up my browser via wifi it says "unable to connect to the internet, please try again later. If the problem persists please contact your service provider"
Please help!

Re: help
 

It is considered bad manners to hijack another users thread, especially when your problem has nothing at all to do with that of the original poster.

Please start a new thread and fully explain your problem. Also confirm whether you have a Blackberry dataplan and device OS.