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-   -   BB bold gets an X when trying to send emails... (http://www.blackberryforums.com/showthread.php?t=188039)

BBTnubie 04-29-2009 12:23 PM

BB bold gets an X when trying to send emails...
 
I have this one bb bold coming from At&t BIS, I set up the BB to sync with our BES, now it gets an X when trying to send email. I tried resending the service book, desktop [sync] & desktop [cical], nothing works... Can someone help?
:?

voda_black 04-29-2009 12:30 PM

Try deleting the service books and redo enterprise activation.

jsconyers 04-29-2009 12:31 PM

Open the message with the red X. Scroll up and what does it show next to status?

Z Tuned 04-29-2009 02:56 PM

You said the unit is connected to a BES, does the user's AD account have your BB Service account added to the Security list? Make sure the 'Send As' attribute is checked.


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