tmobile browser, tzones missing.
The tmobile browser, tzones, personal email setup icons are missing. I had them on my 8800. They are not hidden. I resent the service books from tmobile.com and have access to my email accounts. I also went to the host routing tables and registered. Still nothing.
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Ok I found some of this info in antoher threade. has anyone gotten the tmobile service books for personal email set up and tzones?
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Is it possible that RIM has done something to stop people from unlocking and using on another carrier?
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I had the same problem...
I experienced the same problem too and I couldn't receive my personal email. I tried resending the service books, etc. In the end I called TMobile and had them change my PIN and IMEI #'s on their database and they resent the service books. Once I received the service books everything started working. See if this works.
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Email and phone should still work fine. It would be the network and application settings that you might be troubled with for a few months until Tmo updated that device in RIM's provisioning tool. |
My email service books are there and work fine. It is the tzones, Internet, and personal email setup that is not on the device. I have a broser but it is becuase I am on BES. Does anyone on tmobile have tzones, and personal email setup browser.
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I have the t-zones browser and I'm not on BES - on my 8100 I had two browser icons (1 t-zones 1 regular). While I miss the regular link as well I do find that I can navigate to t-zones and then move on from there to another page. Isn't this the browser?
Make sure you register through the Host Routing Table in Advanced Options and you could try a battery pull as well. One of those two along with sending the e-mail service books through the t-mo site resulted in the t-zones icon with BIS service. |
I've pulled the battery, registered, sent service books, and also downgraded the device to 4.2.2.75 (so I could tweak the ALX fies) since AT&Tingular hasn't posted the software yet.
No T-Zones, no browser, no nothing. BBMaps is also missing. Strange. |
I've done all this many times. Email is fine just no tzones or personal email icon/servcie book. On my 8800 I had both of these books.
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Crap - I feel lucky now!! I'm really pretty sure I didn't do anything else on my BIS connection to get the t-zones to show up. Sorry that I can't be of more help - if it makes any difference I'm a new t-mobile customer within the last month and previously ran an 8100... maybe my account is setup differently somehow on the t-mo side? I don't know.
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I tried everything. Called tmobile had them resend. All I get are my email service books. Oh well.
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So you are running the 8300 on T-Mobiles network, using BIS. Right?
Perhaps they aren't publishing all the Service Books yet. |
Yup. I am using BES too so I have the BES browser but it would be nice to have the personal email setup and tzones books. It was fine on my unlocked 8800. I will call RIM tsupport monday. Tmobile was pretty useless.
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I feel like an idiot now. Do I switch to Cingular? (Since they apparently get all the cool 'Berries now...) Or... will 2 lightly used 8300's end up on Craigslist and eBay? I think (regrettably) the latter may happen. |
But some people on tmobile have the service books on the 8300.
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I'm not one of them, unfortunately. The BES users have a browser. The BIS ones, don't... I'm not sure why some people have the T-Zones WAP Configuration... unless the particular BIS servers my account is provisioned against are somehow "different".
It's just frustrating... I tried using Opera Mini, but it totally blows and I can't install anything OTA with it. It just hands off to the BlackBerry Browser, which returns a friendly "Contact your wireless provider to enable your Browser" message. Perhaps if enough people nag T-Mobile they might rectify this, but I doubt it. Had they negotiated to get the Curve first I guess we wouldn't be in this boat. I, for the life of me, cannot figure out how they managed to get exclusivity on the Pearl when it was released. |
I think this is why I will just wait for tmo to come out with their 8300 or 8320, to many issues I see coming up now when we unlock the phone to use on another network. This might start getting harder and harder to do in the future.
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I agree with you completely. I can't believe I didn't realize this could happen. I manage BlackBerries for a living for the government. With BES, I control allowed devices... I didn't for a second think that T-Mobile hadn't updated the provisioning tool with the necessary service books for the 8300 yet. But, apparently, they haven't... and whatever inconsistencies there are with some people having browsers or T-Zones links I chalk up to the joys of technology.
I think I will get rid of these 2 8300's. Lord only knows the market is hot enough right now... especially for unlocked ones. I'm happy with my Pearl. It works, does what I need it to do, and hasn't cost me hours of frustration. |
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