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xiant 01-28-2016 06:28 AM

Cannot contact to srp
 
Hello All

Last time I'm notice on my BB 10.x server this entry in logs:
[SRP] SRPClient::Connect: Error calling host "de.srp.blackberry.com" [193.109.81.33] (10061)

Devices are connected and mails flow but very slow ...
Nothing was changed in the network configuration or server configuration.


Kind regards
Xiant

knottyrope 01-28-2016 12:42 PM

Re: Cannot contact to srp
 
maybe have an internet connection issue?

freakinvibe 01-29-2016 06:59 AM

Re: Cannot contact to srp
 
From BES, try to ping de.srp.blackberry.com. For me the ping works and looks like this:

Pinging srp.eu.blackberry.com [93.186.25.33] with 32 bytes of data:
Reply from 93.186.25.33: bytes=32 time=25ms TTL=236
Reply from 93.186.25.33: bytes=32 time=27ms TTL=236
Reply from 93.186.25.33: bytes=32 time=25ms TTL=236
Reply from 93.186.25.33: bytes=32 time=25ms TTL=236

Ping statistics for 93.186.25.33:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 27ms, Average = 25ms

knottyrope 01-29-2016 09:26 AM

Re: Cannot contact to srp
 
should use a -T (continuous) on that ping command and see what it does for a while


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