BES 5 - Application Management - Force all Apps to Update?
Hi All!
We are currently running on BES 5.0.4.27, and we don't have any existing policies in terms of software or application management. Our handsets are provided to users with whatever applications that come as standard and they are free to download applications as they wish. We have a security request to understand whether it is possible to apply some form of mandatory policy to update all applications on our handsets wirelessly (i.e. we don't want to have a handset recall to our service desk), whether they are standard to the handset or new. My experience with BES isn't that extensive, bar the usual day to day administration, running reports installing licenses so would like to get some more definitive answers whether this is achievable. I did some research previously and came across these articles that appear to achieve at least some of our requirements: support.blackberry.com/kb/articleDetail?ArticleNumber=000020556 support.blackberry.com/kb/articleDetail?ArticleNumber=000015631 The section "Complete BlackBerry Smartphone Device Software update" - Is it safe to assume that the complete update includes actual application updates for apps that come as standard (Facebook, for example?) My thoughts after going through those two articles is that if the Complete Update covers "out the box" application, we will have a smaller task of identifying the "extra" applications users have downloaded and decide whether or not to set policies to push out newer versions of those applications. Thanks for now! EDIT: I'm not allowed to post direct links due to my brand new account! |
Re: BES 5 - Application Management - Force all Apps to Update?
OS upgrade will not update the apps unless it is included
also you cant update the OS unless the carrier approves it As for the apps, if on Balance, you cant control them unless in the workspace |
Re: BES 5 - Application Management - Force all Apps to Update?
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Complete BlackBerry Smartphone Device Software update Updates the BlackBerry Smartphone Software (including Java applications) Approximate size of update package: 15 MB Approximate duration of download: 30 minutes to 2 hours Approximate duration of installation of the wireless software update, including backing up and restoring the BlackBerry smartphone data: 75 minutes to 120 minutes Do you know what the bolded actually encompasses then? I thought it includes the standard applications that Blackberry includes out the box. As for the OS, I wasn't aware that our Network provider had any control over what OS we have on our handsets; the handsets aren't branded to them so thought it would be stock units. |
Re: BES 5 - Application Management - Force all Apps to Update?
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In BES 5, to my best knowledge, you can only push/force apps upgrades for apps that you have the source files on the server. It is not possible to force BB World apps. |
Re: BES 5 - Application Management - Force all Apps to Update?
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Thanks for that, I thought that was the case from my research that you can only explicitly update applications via a software push from the BES (which means having the source files on the server etc). Management was hoping that BES had a functionality like we have with Apple or Android devices, whether they pretty much update all applications by themselves. |
Re: BES 5 - Application Management - Force all Apps to Update?
The apps will be automatically updated through app world, but only if the user has entered a Blackberry ID. If they have, they will get notified on new updates, but the user can decline the updates.
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