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-   -   Not Receiving BES Emails... (http://www.blackberryforums.com/showthread.php?t=215000)

kmcvey 12-28-2009 03:18 PM

Not Receiving BES Emails...
 
So, I've been using my 9700 for about 3 weeks now and all of a sudden, on the 24th, I stopped receiving all of my enterprise emails. I wiped the devices and setup enterprise activation and nothing. I re-wiped the device today, ran the EA and it said "Activation Successful" however, the issue remains. I can send emails from my Enterprise account, however I cannot receive.

I don't have any filters applied; I can receive PIN messages, I can receive my yahoo and gmail but not the enterprise email. Do you have any ideas???

Dubdub 12-28-2009 03:24 PM

Moved to a more appropriate section.

Have you called/spoken with you BES Admin? That should have been the first thing to do.

Have you tried a battery pull?

kmcvey 12-28-2009 03:27 PM

Thanks for moving to the right place.

I checked the BES and it shows contact and no pending messages.

Will try a battery pull now, however I do think I've taken it out since this all started.

kmcvey 12-28-2009 04:17 PM

Turned out to be a corrupt Desktop CMIME service book. I'm all good now.


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