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Search took 0.01 seconds. Search: Posts Made By: Marcia
Forum: General Legacy Device Discussion 08-21-2008, 03:56 PM
Replies: 51
Views: 12,660
Posted By Marcia
Oops! Sorry, John Clark. I didn't see your...

Oops! Sorry, John Clark. I didn't see your response/post when I posted again. That did the trick! Thanks.
Forum: General Legacy Device Discussion 08-21-2008, 03:46 PM
Replies: 51
Views: 12,660
Posted By Marcia
Never mind my last post. I deleted the...

Never mind my last post. I deleted the vendor.xml file and it upgraded just fine.
Forum: General Legacy Device Discussion 08-21-2008, 03:37 PM
Replies: 51
Views: 12,660
Posted By Marcia
Question Problem installing

I downloaded and installed 4.5 on my 8700 yesterday with no problem. Today I ran the installation file on another PC, and when I connected the BB to the DM, it did not tell me that updates were...
Forum: BES Admin Corner 03-15-2007, 10:00 AM
Replies: 7
Views: 1,471
Posted By Marcia
Unhappy Similar problem with Lotus Notes calendar

Lotus Notes 6.5, BES 4.0.4

All servers and BB's were patched correctly......
When I create a calendar entry in Notes, it synchs up properly with my BB. When I create a calendar entry on my BB,...
Forum: General BlackBerry Discussion 10-30-2006, 11:01 AM
Replies: 3
Views: 997
Posted By Marcia
Question Nokia device on BES?

My Cingular rep is promoting a new device, the Nokia E62. She says there is "no software needed in order
to get emails from your microsoft servers." I emailed her and asked if it would work with...
Forum: BES Admin Corner 09-23-2006, 01:23 PM
Replies: 10
Views: 1,208
Posted By Marcia
We bought an inexpensive second server...

We bought an inexpensive second server specifically to run BES and Domino. We only have 27 users on the BES. I moved some of our less active mail files to this server, too.

Marcia
Forum: BES Admin Corner 09-23-2006, 12:21 PM
Replies: 10
Views: 6,072
Posted By Marcia
Are you saying that at some point in time opening...

Are you saying that at some point in time opening messages on the BB marked those messages as READ in Notes? And now it's the other way around? Is this only happening to one user?

This is what I...
Forum: BES Admin Corner 09-23-2006, 12:03 PM
Replies: 10
Views: 1,208
Posted By Marcia
BES has to be installed on a server running...

BES has to be installed on a server running Domino.....here's what it says in Blackberry's website system requirements section:
Installed on IBM® Lotus® Domino® Server 5.03 or later (5.0.12 or later...
Forum: BlackBerry Guides 08-10-2006, 02:52 PM
Replies: 1
Views: 5,684
Posted By Marcia
To the best of my knowledge, you can create...

To the best of my knowledge, you can create groups on your BB, but you can't send them to anyone. You also can't synch groups from Outlook to your BB. You should be able to "beam" your contacts to...
Forum: Aftermarket Software 07-21-2006, 12:00 PM
Replies: 20
Views: 1,885
Posted By Marcia
Thumbs up Yippee!!!!

I upgraded my handheld software to 4.1 and bbcorrector works like a dream!! DUH - why didn't I think of that sooner? Thanks to all of you who pitched in here to help me.

I'm a very happy camper...
Forum: Aftermarket Software 07-21-2006, 10:13 AM
Replies: 20
Views: 1,885
Posted By Marcia
I really appreciate it, but don't go to any...

I really appreciate it, but don't go to any trouble - I'll just upgrade the software on my handheld to 4.1!!

Thanks!
Forum: BES Admin Corner 07-21-2006, 08:33 AM
Replies: 17
Views: 1,448
Posted By Marcia
even if you're on a BES you can still configure...

even if you're on a BES you can still configure additional email accounts to send mail to your BB. This is done with the blackberry web client - the user creates an account online where his address...
Forum: Aftermarket Software 07-20-2006, 11:46 AM
Replies: 20
Views: 1,885
Posted By Marcia
I tried your suggestion. I got the following...

I tried your suggestion. I got the following message: "BBCorrector Error: could not open tunnel - failed." This is with the version I downloaded from sourcforge (I cannot get the OTA version to...
Forum: Aftermarket Software 07-19-2006, 03:24 PM
Replies: 20
Views: 1,885
Posted By Marcia
Deleted bbcorrector 3.20?!?!? I have bbcorrector...

Deleted bbcorrector 3.20?!?!? I have bbcorrector 1.2.2. That's the version I got from http://www.tateu.net/software/bb.php?f=bbcota

Am I missing something here?
Forum: Aftermarket Software 07-19-2006, 10:55 AM
Replies: 20
Views: 1,885
Posted By Marcia
Thanks //C for trying to help! No I don't have...

Thanks //C for trying to help! No I don't have an APN set up. I'm on a BES server that runs MDS. Do I need an APN, too?

When I downloaded the software from souceforge it installed fine, but...
Forum: Aftermarket Software 07-19-2006, 09:57 AM
Replies: 20
Views: 1,885
Posted By Marcia
Thanks, //C - but I did all that. Removed the...

Thanks, //C - but I did all that. Removed the application > cold restart > downloaded bbcorrector again from
http://www.tateu.net/software/bb.php?f=bbcota > cold restart. Clicked on the icon and...
Forum: Aftermarket Software 07-18-2006, 03:18 PM
Replies: 20
Views: 1,885
Posted By Marcia
Unhappy cdysthe wrote: Maybe you should reinstall it...

cdysthe wrote:
Maybe you should reinstall it from here:

http://www.tateu.net/software/bb.php?f=bbcota

I have often found that things work better if you remove the old version before doing a...
Forum: Aftermarket Software 07-18-2006, 10:50 AM
Replies: 20
Views: 1,885
Posted By Marcia
I installed bbCorrector about 2 weeks ago and I...

I installed bbCorrector about 2 weeks ago and I don't have the "use google checker" option! :-(
Forum: General BlackBerry Discussion 07-17-2006, 03:27 PM
Replies: 6
Views: 2,981
Posted By Marcia
Do you have other groups that have synched to...

Do you have other groups that have synched to your handheld? I have never been able to have any groups sync from my PAB to my handheld, but I can create groups in my handheld.
Forum: BES Admin Corner 07-17-2006, 02:35 PM
Replies: 1
Views: 807
Posted By Marcia
Question BBCorrector - need help please

Hello,

Before I started this message I searched the site for bbCorrector - got tons of results, but it was hard to sift through so many threads looking for a similar situation and solution. So if...
Forum: General BlackBerry Discussion 07-17-2006, 11:14 AM
Replies: 0
Views: 757
Posted By Marcia
Unhappy bbCorrector - am I doing something wrong?

Hello,

Before I started this message I searched the site for bbCorrector - got tons of results, but it was hard to sift through so many threads looking for a similar situation. So if this has...
Forum: BES Admin Corner 07-07-2006, 03:30 PM
Replies: 2
Views: 1,454
Posted By Marcia
Oops! My bad - messages opened in Notes take a...

Oops! My bad - messages opened in Notes take a while, but *DO* change to "read" on my Blackberry. And that is fine - I just want messages that I open on my BB to remain as unread in Notes.
Forum: BES Admin Corner 07-07-2006, 03:22 PM
Replies: 2
Views: 1,454
Posted By Marcia
Thumbs down Wireless mail sync - read/unread messages

Our setup: BES 4.0.4.9 HF3
Lotus Domino Server 6.5 (no clustered servers)
Blackberrry 7290 running handheld software v4.0.2.49
BES and I both have manager level ACL on my mail db

Email...
Forum: BES Admin Corner 06-30-2006, 12:56 PM
Replies: 8
Views: 1,766
Posted By Marcia
Again, thank you all for your imput. I did some...

Again, thank you all for your imput. I did some investigating and found out that we paid Cingular for the BES upgrade (from 2.2 to 4.0), not for a tech support contract. So even though that was a...
Forum: BES Admin Corner 06-29-2006, 08:30 AM
Replies: 8
Views: 1,766
Posted By Marcia
Thanks for all of your responses. Cchatagnier,...

Thanks for all of your responses. Cchatagnier, you're lucky you can get through to RIM so quickly. Cingular gives us the 3rd degree before patching us through.

I haven't had my coffee yet this...
Forum: BES Admin Corner 06-28-2006, 04:00 PM
Replies: 8
Views: 1,766
Posted By Marcia
Question Support from RIM vs support from Cingular

Sorry if this has been posted before - I did a quick search but nothing jumped out at me. I inherited the responsibility for our BBs and BES. We have a support contract with Cingular. We pay close...
Forum: BES Admin Corner 06-27-2006, 10:09 AM
Replies: 3
Views: 22,763
Posted By Marcia
If you're not totally wireless, and you use...

If you're not totally wireless, and you use Desktop Management Software on your PC, just plug in the new device - the software will detect the new PIN number and change it on the BES server. But...
Forum: BES Admin Corner 06-27-2006, 10:03 AM
Replies: 5
Views: 1,082
Posted By Marcia
You're quite welcome!

You're quite welcome!
Forum: BES Admin Corner 06-26-2006, 01:57 PM
Replies: 5
Views: 1,105
Posted By Marcia
We use 4.0 for Lotus Notes and we applied HotFix...

We use 4.0 for Lotus Notes and we applied HotFix #3 for BES 4.0 SP4 without any problems. Not sure if it would be much different for Exchange.

HTH,
Marcia
Forum: BES Admin Corner 06-26-2006, 10:52 AM
Replies: 5
Views: 1,082
Posted By Marcia
Have you applied HotFix #3 for SP4 yet? That...

Have you applied HotFix #3 for SP4 yet? That helped us with the same problem.

HTH,
Marcia
Forum: BES Admin Corner 06-22-2006, 02:14 PM
Replies: 6
Views: 1,888
Posted By Marcia
Thank you all for the info. We didn't have a...

Thank you all for the info. We didn't have a virus, or virus scanner related issues that we could see. We talked to RIM and they told us to apply SP4 to our BES and then apply HotFix #3. We did...
Forum: BES Admin Corner 06-16-2006, 02:19 PM
Replies: 6
Views: 1,888
Posted By Marcia
BES stops sending email to just a few users

A couple of times a month 5-6 users stop receiving their email on their 7290's. This usually happens late at night, and I don't find out about it till the morning. When I look at the BES Manager,...
Forum: BES Admin Corner 06-16-2006, 10:01 AM
Replies: 4
Views: 2,966
Posted By Marcia
I do what Doug suggests when users stop receiving...

I do what Doug suggests when users stop receiving email to their devices. That seems to jumpstart wireless email reconcilation.

For the address book, make sure that Wireless Synchronization...
Forum: BES Admin Corner 08-26-2005, 12:42 PM
Replies: 11
Views: 1,865
Posted By Marcia
I was told by BB tech support that they are...

I was told by BB tech support that they are cumulative!
Forum: BES Admin Corner 08-26-2005, 12:40 PM
Replies: 6
Views: 2,034
Posted By Marcia
http://www.blackberry.com/news/events/cwte/index.s...

http://www.blackberry.com/news/events/cwte/index.shtml
Forum: General BlackBerry Discussion 08-18-2005, 02:16 PM
Replies: 14
Views: 2,429
Posted By Marcia
Wow, that would be great!! I finally was told...

Wow, that would be great!! I finally was told that Cingular's xpress messaging service is only available for 950's, 957's, 6280's and 7280's, and that Cingular doesn't support BlackBerry Messenger. ...
Forum: General BlackBerry Discussion 08-18-2005, 11:14 AM
Replies: 14
Views: 2,429
Posted By Marcia
Wait a minute!! We used to have 957's and we...

Wait a minute!! We used to have 957's and we could get a "d" (delivered) which turned into an "r" (when read) when sending PIN to PIN. We upgraded to 7290's, and still get the "d" for PIN to PIN...
Forum: BES Admin Corner 08-17-2005, 10:51 AM
Replies: 7
Views: 2,432
Posted By Marcia
The new domino server doesn't need any of the...

The new domino server doesn't need any of the BlackBerry users' data. All of the users' data will be in the BlackBerry server. You should have a replica of your corporate NAB on the server. Just...
Forum: BES Admin Corner 08-17-2005, 09:42 AM
Replies: 0
Views: 1,369
Posted By Marcia
Question Uninstalling BES 2.1 question

We were running BES 2.1 on a Windows 2000 server, and decided to do a fresh install of BES 4.0 on a Windows 2003 server. Can we uninstall BES 2.1 without shutting down our Domino Server on that box?...
Forum: BES Admin Corner 08-17-2005, 09:31 AM
Replies: 6
Views: 16,019
Posted By Marcia
No, we're running BES 4.0 - turns out that the...

No, we're running BES 4.0 - turns out that the warning message meant that Bob needed to generate a new encryption key. We've quit BES and restarted Domino Server a few times since my original post. ...
Forum: BES Admin Corner 08-16-2005, 02:04 PM
Replies: 6
Views: 16,019
Posted By Marcia
Question Application Log Error and Warning Messages (BB)

I have a ton of warning messages in the Application Log of the server running BES (4.0). We're running Domino Server R6.5. There are at least 50 of these dated today (tag number is different each...
Forum: General BlackBerry Discussion 08-01-2005, 08:51 PM
Replies: 6
Views: 12,022
Posted By Marcia
Thanks, camerch! I'll check this all out...

Thanks, camerch! I'll check this all out tomorrow. FYI - our BES server has been up and running for well over a year. Jim's been on it since day 1. These messages just started appearing today. ...
Forum: General BlackBerry Discussion 08-01-2005, 08:31 PM
Replies: 6
Views: 12,022
Posted By Marcia
?????

?????
Forum: General BlackBerry Discussion 08-01-2005, 08:25 PM
Replies: 6
Views: 12,022
Posted By Marcia
Question Problem with State Database

I recently "inherited" responsibility for our BlackBerry devices and our BlackBerry Enterprise Server (2.2), so I'm a "newbie".

I have a slew of these messages in my Event Log:

08/01/2005...
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