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Search took 0.05 seconds. Search: Posts Made By: Gotrek
Forum: BES Admin Corner 04-20-2007, 08:58 AM
Replies: 4
Views: 1,743
Posted By Gotrek
Thanks guys sucks for large orgs like ours. we...

Thanks guys sucks for large orgs like ours. we have like 8 domains 4 Bes servers 3000+ Bes Users
Forum: BES Admin Corner 04-19-2007, 12:09 PM
Replies: 4
Views: 1,743
Posted By Gotrek
Moving(copying) IT policies to another BES server

I'm not the BES "Server" admin however I'm responsible or managing the BES server (does that make sense, thought so). So I manage the BES application, it's users and policies but don't have physical...
Forum: BES Admin Corner 03-27-2007, 11:21 AM
Replies: 7
Views: 2,075
Posted By Gotrek
Our main carrier is rogers but we allow other...

Our main carrier is rogers but we allow other carriers on our BES. Getting it restricted at the carrier may be a problem. WE will be disabling browsers shortly though leaving only the MDS browser.
Forum: BES Admin Corner 03-23-2007, 08:16 AM
Replies: 7
Views: 2,075
Posted By Gotrek
Policy to Restrict BIS service

Is there a policy I can apply to dissalow users from setting up the Blackberry Internet Service? we have users who are setup on our BES who register with the carrier and setup the BIS. When the...
Forum: BES Admin Corner 03-15-2007, 03:35 PM
Replies: 10
Views: 1,222
Posted By Gotrek
Any way to jog your memory on why we want the...

Any way to jog your memory on why we want the mapi32.dll to be the same? Ours is not at this point but everything is working fine.
Forum: BES Admin Corner 03-14-2007, 11:20 AM
Replies: 62
Views: 10,478
Posted By Gotrek
I'm french and I didn't even know Fretin was Fry...

I'm french and I didn't even know Fretin was Fry (as in baby fish)

It's from the old french "Fraindre" which comes from Latin "Frangere" which means to Break which will cause small particles...
Forum: BES Admin Corner 03-14-2007, 11:01 AM
Replies: 10
Views: 1,222
Posted By Gotrek
Ahhhh we may have found the problem. It seems...

Ahhhh we may have found the problem. It seems we've left an old CDO.dll lying around somwhere on the drive. replaced and re-registered and voila.
Forum: BES Admin Corner 03-14-2007, 10:17 AM
Replies: 10
Views: 1,222
Posted By Gotrek
More details that I posted in another thread ...

More details that I posted in another thread

We rolled to 2500 userss over 4 servers with a 90% success rate. The users who didn't get it were not enterprise activated and we are fixing them one...
Forum: BES Admin Corner 03-14-2007, 10:16 AM
Replies: 10
Views: 1,222
Posted By Gotrek
yes we've only had 3-4 calls too our service desk...

yes we've only had 3-4 calls too our service desk (out of 2500 BB users) And it's only the users watching there calendar :) You know the ones.

Could be a sceduled appoitnement fix
Forum: BES Admin Corner 03-14-2007, 10:10 AM
Replies: 62
Views: 10,478
Posted By Gotrek
We rolled to 2500 userss over 4 servers with a...

We rolled to 2500 userss over 4 servers with a 90% success rate. The users who didn't get it were not enterprise activated and we are fixing them one by one (firmware updates)

However for us the...
Forum: BES Admin Corner 03-14-2007, 08:24 AM
Replies: 10
Views: 1,222
Posted By Gotrek
DST2007 odd Patch behaviour

We sucessfully patched about 2000 devices. Everything went well and things seemed fine until yesterday.

Some users called in saying all there exisiting appointements were fine but new...
Forum: BES Admin Corner 03-09-2007, 09:27 AM
Replies: 607
Views: 78,993
Posted By Gotrek
I had a couple yes but they were all prompted to...

I had a couple yes but they were all prompted to confirm their date and time after the reboot. So I hope most of them did :)
Forum: BES Admin Corner 03-09-2007, 09:16 AM
Replies: 4
Views: 814
Posted By Gotrek
Never mind Enterprise Activation :) Sorry. We...

Never mind Enterprise Activation :) Sorry. We do our activations via the desktop manager and not via email.
Forum: BES Admin Corner 03-08-2007, 07:22 PM
Replies: 4
Views: 814
Posted By Gotrek
Right we may have some 3.6 devices but most...

Right we may have some 3.6 devices but most should be at 4.0.0.219 or higher as this was our last upgrade.

EA is an acronym for ?? Pardon my ignorance.
Forum: BES Admin Corner 03-08-2007, 03:26 PM
Replies: 4
Views: 814
Posted By Gotrek
Handheld Configuration Tool - no Device Info

On all of our servers we have a group of users that do not report device information. Is there a way to force those users to report in?

I realize some of these users are not yet activated and...
Forum: BES Admin Corner 03-05-2007, 01:51 PM
Replies: 3
Views: 1,001
Posted By Gotrek
I'm seeing lot's of connection errors deploying...

I'm seeing lot's of connection errors deploying the patch wirelessly but no more then on the weekend.

So far my plugged in and wireless pushes are progressing.
Forum: BES Admin Corner 03-05-2007, 01:43 PM
Replies: 607
Views: 78,993
Posted By Gotrek
I'm seeing the same thing 2000 users maybe 1500...

I'm seeing the same thing 2000 users maybe 1500 have the patch manager 1000 have the patch applied.

The error 503 users clear up on there own over time. I suspected like you that the rim servers...
Forum: BES Admin Corner 03-02-2007, 09:01 PM
Replies: 607
Views: 78,993
Posted By Gotrek
I've been running it from my workstation at home...

I've been running it from my workstation at home and it's working fine.
Forum: BES Admin Corner 03-02-2007, 07:48 PM
Replies: 15
Views: 1,883
Posted By Gotrek
Is a screen shot really necessary? I have the...

Is a screen shot really necessary? I have the message that appears when prompted to reboot the handheld. There is no other visual cue other then this. (unless you go into the options menu/2007 DST...
Forum: BES Admin Corner 03-02-2007, 07:47 PM
Replies: 39
Views: 6,257
Posted By Gotrek
What is the proper way to increase timeout on...

What is the proper way to increase timeout on this application? I edited all the timeout fields in the php.ini to 600seconds / 10mins Doesn't seem to help.

My reason I'd like to run boxtone over...
Forum: BES Admin Corner 03-02-2007, 04:35 PM
Replies: 29
Views: 3,270
Posted By Gotrek
FYI you cannot setup both applications on the...

FYI you cannot setup both applications on the same server.

It's either stay with 2.2 or upgrade users to 2.3

With half our roll out done we've opted to keep 2.2 hopefully trying to setup the...
Forum: BES Admin Corner 03-02-2007, 02:37 PM
Replies: 29
Views: 3,270
Posted By Gotrek
We have 100+ users who have not reported to Bes...

We have 100+ users who have not reported to Bes in "a while" (one 86 days ago). I'm not worried about those they are either still at firmware 3.6 or not in use. those users likely have issues as...
Forum: BES Admin Corner 03-02-2007, 01:55 PM
Replies: 29
Views: 3,270
Posted By Gotrek
That's the other catch with so many users spread...

That's the other catch with so many users spread across the country we don't have the man power to follow up with each user to confirm they've been patched. We're using dstquery and Boxtone at this...
Forum: BES Admin Corner 03-02-2007, 01:51 PM
Replies: 29
Views: 3,270
Posted By Gotrek
We're using patch manager 2.2. 1.5 was only used...

We're using patch manager 2.2. 1.5 was only used in initial testing. Live roll out with 2.2 but it's only just begun (300 users or so)
Forum: BES Admin Corner 03-02-2007, 01:47 PM
Replies: 29
Views: 3,270
Posted By Gotrek
In testing we went from 1.5 - 2.2 without any...

In testing we went from 1.5 - 2.2 without any problems (replaced the files, reindexed them and that's it)

We started roll out today to approx 1500 handhelds using 2.2 I'm debating replacing the...
Forum: BES Admin Corner 03-02-2007, 01:28 PM
Replies: 29
Views: 3,270
Posted By Gotrek
Does anyone know if we update the patcher to v....

Does anyone know if we update the patcher to v. 2.3 will there be a visual impact to the user if they are already successfully patched? (reboot required or ???)
Forum: BES Admin Corner 03-01-2007, 04:20 PM
Replies: 607
Views: 78,993
Posted By Gotrek
My results are from the DSTquery tool. It...

My results are from the DSTquery tool. It downloads a list of supported devices.
Forum: BES Admin Corner 03-01-2007, 03:58 PM
Replies: 607
Views: 78,993
Posted By Gotrek
We have 79 - 7250 and 45 with firmware 4.0.0.204 ...

We have 79 - 7250 and 45 with firmware 4.0.0.204 Those with this firmware version are now listed as unsupported. those I rolled out too previously still seem patched.
Forum: BES Admin Corner 03-01-2007, 12:41 PM
Replies: 0
Views: 777
Posted By Gotrek
Will the DST update push to cradled devices?

We are pushing the Dst update wirelessly via our Bes servers.

I'm wondering if the patch will reach devices which are cradled/connected to the desktop
Forum: BES Admin Corner 03-01-2007, 12:35 PM
Replies: 4
Views: 1,002
Posted By Gotrek
Sorry Canada.

Sorry Canada.
Forum: BES Admin Corner 02-28-2007, 04:27 PM
Replies: 4
Views: 1,002
Posted By Gotrek
EDIT: It appears our Carrier is experiencing a...

EDIT: It appears our Carrier is experiencing a national outage since 6AM this morning. (Rogers) The Wap Gateway is down as well as there GPRS network.
Forum: BES Admin Corner 02-28-2007, 04:07 PM
Replies: 4
Views: 1,002
Posted By Gotrek
DST2007 Handheld Patch Reinstall

Our companies are deploying the DST patch wirelessly via BES and everything is going well.

Last night I deleted the otatimezonepather utility from my handheld. I can't seem to get the server to...
Forum: BES Admin Corner 04-27-2006, 03:27 PM
Replies: 3
Views: 1,878
Posted By Gotrek
I've tried creating Authoring the MMC snapin and...

I've tried creating Authoring the MMC snapin and configured each icon to the respective database I can connect to Server A as usual but not B.

I tried creating a new System DSN for server B in...
Forum: BES Admin Corner 04-27-2006, 12:41 PM
Replies: 3
Views: 1,878
Posted By Gotrek
Managing Two Bes Servers from one Admin Console on a remote workstation

Sorry I'm a newbie but we support blackberries for a large insurance comapny.

Our support group supports the desktop manager portion, no server admin.

However we are provided with the BES...
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