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Forum: BES Admin Corner

07-10-2008, 07:52 AM

Replies: 10

Turn on or turn off the Enterprise-Only Message Application icon in BES 4.1.5

Views: 8,382

Posted By porod

Has anyone tried this? One of our users was...

Has anyone tried this? One of our users was interested in keeping their BIS emails from going into the "Messages" icon.

Is Desktop Manager software required? We don't typically install it on the...

Forum: BES Admin Corner

03-03-2008, 09:47 AM

Replies: 12

WMA email attachments

Views: 5,370

Posted By porod

Thanks HDAWG, could see if you have wma listed...

Thanks HDAWG, could see if you have wma listed anywhere in your BlackBerry Server Configuration-Attachment Server when yo have time? Thanks for your help.

Forum: BES Admin Corner

02-29-2008, 08:31 AM

Replies: 12

WMA email attachments

Views: 5,370

Posted By porod

Could anyone confirm for me that they are able to...

Could anyone confirm for me that they are able to open wma email attachments on their handhelds please? I'd like to know it is possible before digging in further.

Forum: BES Admin Corner

02-25-2008, 10:58 AM

Replies: 12

WMA email attachments

Views: 5,370

Posted By porod

The only entry for Audio in the distillers is for...

The only entry for Audio in the distillers is for wav and that is checked.

Forum: BES Admin Corner

02-25-2008, 09:16 AM

Replies: 12

WMA email attachments

Views: 5,370

Posted By porod

I have Widows Media Player 10 installed. ...

I have Widows Media Player 10 installed.

In BlackBerry Server Configuration-Attachment Server-Connector Configuration the Format Extensions are...

Forum: BES Admin Corner

02-22-2008, 11:50 AM

Replies: 12

WMA email attachments

Views: 5,370

Posted By porod

WMA email attachments

Hi, why is it that I can play a .wav email file attachemnt on my 8830 4.2.2 but not a .wma email file attachment? Is the BES not capable of forwarding .wma attachments to the devices or do I have...

Forum: BES Admin Corner

02-01-2008, 08:25 AM

Replies: 18

Exchange calendar items Tentatively Accepted

Views: 10,501

Posted By porod

This is RIM's response. "Thank you for...

This is RIM's response.

"Thank you for contacting BlackBerry Customer Support.

The issue you have found has been identified by the BlackBerry Development Team and has been flagged to be...

Forum: BES Admin Corner

01-25-2008, 10:57 AM

Replies: 18

Exchange calendar items Tentatively Accepted

Views: 10,501

Posted By porod

Exchange calendar items Tentatively Accepted

Hi, we are noticing a situation where calendar items are automatically "Tentatively Accepted" when delivered to the BB.

We have BES 4.1.4 and Exchange 2007 SP1

Forum: BES Admin Corner

09-19-2007, 11:28 AM

Replies: 16

event ID 40578

Views: 13,863

Posted By porod

Rim had me perform the steps in KB14066 a couple...

Rim had me perform the steps in KB14066 a couple weeks ago, so far so good.

Forum: BES Admin Corner

08-22-2007, 08:31 AM

Replies: 6

Exchange 2007 CDO.DLL

Views: 16,638

Posted By porod

According to RIM it should be in...

According to RIM it should be in c:\WINDOWS\system32

Forum: BES Admin Corner

08-22-2007, 08:29 AM

Replies: 6

Exchange 2007 CDO.DLL

Views: 16,638

Posted By porod

Handy info to find if and where the cdo.dll is...

Handy info to find if and where the cdo.dll is registered.

BlackBerry Search Results...

Forum: BES Admin Corner

08-22-2007, 07:38 AM

Replies: 6

Exchange 2007 CDO.DLL

Views: 16,638

Posted By porod

Hi, could someone verify the correct location of...

Hi, could someone verify the correct location of the cdo.dll file on BES when running the 1.2.1 mapi client?

I found version 6.5.7638.2 in c:\support\Eschange\SP@\E3SP2ENG\setup\i386\exchange\bin ...

Forum: BES Admin Corner

08-20-2007, 07:29 AM

Replies: 6

Exchange 2007 CDO.DLL

Views: 16,638

Posted By porod

Thanks, hdawg. It is clear to me that I need to...

Thanks, hdawg. It is clear to me that I need to install that on the BES server, what I am unclear on is if it should also be installed on the Exchange server? I can't seem to find in the install...

Forum: BES Admin Corner

08-17-2007, 12:02 PM

Replies: 6

Exchange 2007 CDO.DLL

Views: 16,638

Posted By porod

Exchange 2007 CDO.DLL

Hi, for those of you on 2007 could you tell me if you have a cdo.dll on your exchange server? I know it sounds strange but we do not. With 2003 we had to make sure the cdo.dll on BES matched the...

Forum: BES Admin Corner

08-17-2007, 08:14 AM

Replies: 16

event ID 40578

Views: 13,863

Posted By porod

No, RIM had basically told to to reenterprise...

No, RIM had basically told to to reenterprise activate everyone. I balked at that and they suggested turning off wireless calendar synch for everyone and turn it back on to smaller groups of users...

Forum: BES Admin Corner

08-03-2007, 08:15 AM

Replies: 16

event ID 40578

Views: 13,863

Posted By porod

8/3/2007 7:40:42 AM BlackBerry Messaging Agent...

8/3/2007 7:40:42 AM BlackBerry Messaging Agent MOBILECOMM1 Agent 1 Warning None 20174 N/A MOBILECOMM2 {xxx@fvtc.edu} ReloadPagerStats() failed

8/3/2007 7:39:59 AM BlackBerry Messaging Agent...

Forum: BES Admin Corner

08-03-2007, 08:04 AM

Replies: 16

event ID 40578

Views: 13,863

Posted By porod

8/1/2007 9:35:11 AM BlackBerry Messaging Agent...

8/1/2007 9:35:11 AM BlackBerry Messaging Agent MOBILECOMM1 Agent 1 Warning None 40578 N/A MOBILECOMM2 CDO helper 04c4eed0 - worker thread 0000188c not responding, Locking CDO mutex
...

Forum: BES Admin Corner

08-03-2007, 07:49 AM

Replies: 16

event ID 40578

Views: 13,863

Posted By porod

We've been trying to deal with this for a week. ...

We've been trying to deal with this for a week. Right now RM had me turn off wireless calendar synchronization via an IT policy. This got rid of the 40578 event. We have exchange 2007 and BES...

Forum: BES Admin Corner

02-28-2007, 09:24 AM

Replies: 0

LCS and 4.1.3.hf1 client update

Views: 691

Posted By porod

LCS and 4.1.3.hf1 client update

We went from 4.1.2 to 4.1.3hf1 for Exchange. Enterprise Messenger was and still is working. I suspect that we may need to push an update for the Enterpise Messenger client on the devices. Has...

Forum: BES Admin Corner

02-21-2007, 03:41 PM

Replies: 17

blackberry down

Views: 1,575

Posted By porod

back up in Wisconsin, USA

back up in Wisconsin, USA

Forum: BES Admin Corner

02-21-2007, 02:49 PM

Replies: 17

blackberry down

Views: 1,575

Posted By porod

I'm located in Wisconsin, USA. Still down

I'm located in Wisconsin, USA. Still down

Forum: BES Admin Corner

02-21-2007, 02:34 PM

Replies: 17

blackberry down

Views: 1,575

Posted By porod

seems down here, no contact to handhelds for 40...

seems down here, no contact to handhelds for 40 minutes

Forum: BES Admin Corner

01-17-2007, 08:58 AM

Replies: 236

Impact of North American Daylight Saving Time changes in 2007 on BlackBerry device us

Views: 38,969

Posted By porod

Looks like Microsoft's Exchange 2003 patch is...

Looks like Microsoft's Exchange 2003 patch is available.

Update for daylight saving time changes in 2007 for Exchange 2003 (http://support.microsoft.com/?kbid=926666)

Forum: BES Admin Corner

02-07-2006, 10:51 AM

Replies: 2

International BES Service

Views: 1,496

Posted By porod

International BES Service

Hi we currently have a BES 4.0 with Exchange 2003 in the United States. We will begin to support a user with a Cingular BlackBerry. This person will be traveling in Europe and will get the...

Forum: RIM Software

12-22-2005, 08:32 AM

Replies: 486

Verizon 7250 EVDO - FINALLY - Modem For Laptop (For Some People Now)

Views: 179,891

Posted By porod

It is working now after "wipe handheld", ...

It is working now after "wipe handheld", reregister Host Routing Table, and *22899

Forum: RIM Software

12-21-2005, 12:22 PM

Replies: 486

Verizon 7250 EVDO - FINALLY - Modem For Laptop (For Some People Now)

Views: 179,891

Posted By porod

Ever since I changed the SIP password to vzw I...

Ever since I changed the SIP password to vzw I get a "data connection refused" while I am on the extended network (at my home). Before I changed the password I would be on the 1X network. any ideals

Forum: Rumor Mill

12-08-2005, 09:05 AM

Replies: 292

7250 Ev-do

Views: 63,907

Posted By porod

Has anyone else had a battery charging problem...

Has anyone else had a battery charging problem since going to 4.0.2? It seems I cannot get the battery to charge above 3 bars (55% when I look at Options-Status). I am using the AC charger. This...

Forum: General Legacy Device Discussion

09-26-2005, 07:49 AM

Replies: 14

Network Banner - Verizon 7250

Views: 1,381

Posted By porod

I was looking for a way to turn this on also if...

I was looking for a way to turn this on also if anyone knows how.

Forum: BES Admin Corner

09-08-2005, 01:28 PM

Replies: 10

Moving BES 4.0 to new server

Views: 2,664

Posted By porod

Would you just copy the database from one server...

Would you just copy the database from one server to the other?

Would you use the Blackberry database backup tool?

Thanks for your help!

Forum: BES Admin Corner

09-08-2005, 12:51 PM

Replies: 10

Moving BES 4.0 to new server

Views: 2,664

Posted By porod

Moving BES 4.0 to new server

Hi, we want to move our BES4.0 to a new server. We have 20 users. We use the MSDE database locally. We haven't customized any IT policies.

From what I have read on this forum much of the data...

Forum: BES Admin Corner

06-28-2005, 07:08 AM

Replies: 8

BES 4.0 SP1 HF3 (Exchange) - removed from downloads?

Views: 3,169

Posted By porod

Does anyone have instructions on removing HotFix...

Does anyone have instructions on removing HotFix 3?

Forum: BES Admin Corner

06-02-2005, 10:10 AM

Replies: 3

"Keep Messages" settings 7250, BES

Views: 1,784

Posted By porod

Thank You, I have downloaded the full user...

Thank You,

I have downloaded the full user guide and quick start guide for the 7250 version 4. I didn't see anything explaining the "Keep Messages" option. Another example would be "What is a...

Forum: BES Admin Corner

06-02-2005, 09:15 AM

Replies: 3

"Keep Messages" settings 7250, BES

Views: 1,784

Posted By porod

"Keep Messages" settings 7250, BES

Hi, I have a 7250 4.0 and BES 4.0.1 for Exchange SP1hf3.

My question is with the "Keep Messages" setting in the messsaging general options of the 7250. Mine is currently set for 30 days which I...

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