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Forum: BES Admin Corner 05-17-2011, 12:06 PM
Replies: 7
Views: 4,115
Posted By bbnotes
Re: Unable to move users using transporter tool, Lotus Notes

Yep, sql accounts specified in the transporter both have full db owner access to their database.
Forum: BES Admin Corner 05-13-2011, 06:13 PM
Replies: 7
Views: 4,115
Posted By bbnotes
Re: Unable to move users using transporter tool, Lotus Notes

I am having a similar issue, I receive a message in the transport that states unable to replicate state database.

The strange thing is the the preview portion confirms everything is set and I...
Forum: BES Admin Corner 05-13-2011, 06:05 PM
Replies: 0
Views: 1,653
Posted By bbnotes
Meeting reschedules - BB calendar not updating

BES 4.1.6
Domino 6.5

I'm just hoping a fellow admin has run into a similar issue.

A user will have a meeting on their BB calendar and then that meeting is rescheduled. The meeting reschedule...
Forum: BES Admin Corner 11-30-2010, 10:08 PM
Replies: 10
Views: 2,329
Posted By bbnotes
Re: Managing Third Party Applications

bump...

Why is there no alternative to .alx files? Wouldn't it make sense to be able to whitelist by using some sort of application id or similiar?

Another issue, multiple verions of an app.....
Forum: BES Admin Corner 08-31-2010, 05:59 PM
Replies: 0
Views: 1,065
Posted By bbnotes
Blackberry Simulator - serial bypass

Is there any way to have a functional simulator (send/receive email) without having a connection to the our internal Blackberry router?

The machine where I have the simulator setup does not have...
Forum: BES Admin Corner 02-25-2010, 09:00 PM
Replies: 0
Views: 1,016
Posted By bbnotes
IT Policy change causes device password issue

I recently had to move a user into an "Install" policy to allow for the download of an app after which the user was no longer able to enter into his device.

The user had not changed his password...
Forum: BES Admin Corner 02-23-2010, 03:00 PM
Replies: 4
Views: 1,807
Posted By bbnotes
Doesn't look like you can install BB Dispatcher...

Doesn't look like you can install BB Dispatcher as a remote component
Forum: BES Admin Corner 02-23-2010, 12:11 PM
Replies: 4
Views: 1,807
Posted By bbnotes
Blackberry Router chaining

Has anyone successfully chained two Blackberry routers together?

BES -> firewall -> BBRouter1 -> firewall -> BBRouter2 -> firewall -> internet (RIM NOC)

T-support said it is not supported so...
Forum: BES Admin Corner 02-19-2010, 01:30 PM
Replies: 12
Views: 2,750
Posted By bbnotes
Thanks for this, I will give it a try. I had...

Thanks for this, I will give it a try.

I had heard rumors this was possible and knew it had to do with service books but was unable to find the info.

Thanks again.
Forum: BES Admin Corner 01-20-2010, 09:05 PM
Replies: 19
Views: 15,530
Posted By bbnotes
. Design flaw that hasn't been addressed in...

.

Design flaw that hasn't been addressed in over a year... It is so much easier dealing with address books on OS 4.2.

Btw, none of the workarounds in the KB article work. Unfortunately the...
Forum: BES Admin Corner 01-17-2010, 05:43 PM
Replies: 2
Views: 1,749
Posted By bbnotes
sounds interesting... anyone out there have...

sounds interesting...

anyone out there have the inside info?
Forum: BES Admin Corner 10-20-2009, 10:31 PM
Replies: 4
Views: 1,238
Posted By bbnotes
Someone please post a link to the IBM Sametime...

Someone please post a link to the IBM Sametime Mobile client. I used to have a link directly from the IBM site but of course I cannot find it, it was something like http://stmobile.sametime.com
Forum: BES Admin Corner 09-17-2009, 06:09 PM
Replies: 19
Views: 15,530
Posted By bbnotes
Yeah, i'm trying to remove the address book...

Yeah, i'm trying to remove the address book completely though. It appears as though the only way is to wipe the device unfortunately.

4.5+ is definitely buggy when it comes to the "feature" of...
Forum: BES Admin Corner 08-05-2009, 07:05 PM
Replies: 5
Views: 2,070
Posted By bbnotes
The "Desktop" install package is missing...

The "Desktop" install package is missing "sametime.xml". Read the README and it specifically mentions "sametime.xml".
Forum: BES Admin Corner 06-18-2009, 09:47 AM
Replies: 0
Views: 1,476
Posted By bbnotes
Remote Database Connection Pool (error log included)

Reference - http://www.blackberryforums.com/bes-admin-corner/121094-remote-database-connection-pool.html

I am getting the same error message in Event Viewer and CMNG log. Strange thing is this is...
Forum: BES Admin Corner 06-15-2009, 04:46 PM
Replies: 0
Views: 901
Posted By bbnotes
Meeting Update - deliv conf but not correct - LOGS included

BES 4.1.5, Domino 6.5.5

I'm hoping someone else has run into this issue and can help identify exactly what happened and ways to avoid it.

The issue is, a user had a meeting set for a particular...
Forum: BES Admin Corner 06-09-2009, 11:32 PM
Replies: 14
Views: 2,595
Posted By bbnotes
Interesting, thanks for the KB article link. ...

Interesting, thanks for the KB article link.

The reason I originally asked is because I was thinking about sourceless moves and wondered how it would work if the key was stored only on device and...
Forum: BES Admin Corner 06-02-2009, 08:27 PM
Replies: 14
Views: 2,595
Posted By bbnotes
Bes 4.1.5, Domino 6.5.5

Bes 4.1.5, Domino 6.5.5
Forum: BES Admin Corner 06-01-2009, 11:41 PM
Replies: 14
Views: 2,595
Posted By bbnotes
Blackberry Encryption

I'm trying to gain a better understanding of how the encryption scheme works for devices attached to a BES.

Where is the encryption key for each device stored?

From documentaion:

Master...
Forum: BES Admin Corner 05-22-2009, 01:39 PM
Replies: 3
Views: 1,705
Posted By bbnotes
I had the same issue and gave up on finding a...

I had the same issue and gave up on finding a clean solution. Has this been addressed at all in BES 5?
Forum: BES Admin Corner 05-06-2009, 12:11 AM
Replies: 13
Views: 5,940
Posted By bbnotes
I am getting ready to migrate our config database...

I am getting ready to migrate our config database from SQL 2k to 2k5 but do not see how this step applies. This step in the instructions is confusing me.

I am planning on backing up the existing...
Forum: BES Admin Corner 05-05-2009, 11:25 PM
Replies: 19
Views: 15,530
Posted By bbnotes
Anyone else? I'm surprised noone else is...

Anyone else?

I'm surprised noone else is seeing this issue, perhaps i'm the only one using iNotes (Domino Web Access) to allow users to wirelessly sync.
Forum: BES Admin Corner 05-04-2009, 12:59 PM
Replies: 19
Views: 15,530
Posted By bbnotes
Multiple address book - issue

Hello,

BES 4.1.5
Domino 6.5

Device software 4.5+ has been nothing but a headache for me when it comes to address books. I routinely get multiple "DESKTOP" under the address book depending on...
Forum: BES Admin Corner 03-20-2009, 09:03 PM
Replies: 13
Views: 4,248
Posted By bbnotes
I'm assuming polling and rescan are two different...

I'm assuming polling and rescan are two different things.

Polling (20 sec) - checks for new emails
Rescan (30 min) - checks for read/unread, deletion

Can anyone confirm the above?

Thanks
Forum: BES Admin Corner 03-20-2009, 08:26 PM
Replies: 2
Views: 815
Posted By bbnotes
Yep, that's the idea, create a new test config db...

Yep, that's the idea, create a new test config db with a new name. Just wanted to make sure that since they are both on the same Domino domain there wouldn't be any issues.
Forum: BES Admin Corner 03-19-2009, 11:59 PM
Replies: 2
Views: 815
Posted By bbnotes
Two configuration databases

I currently have a production configuration database and will be bringing up a second configuration database for a test environment in the same Domino domain. Also, both config dbs will reside on...
Forum: BES Admin Corner 03-09-2009, 06:05 PM
Replies: 5
Views: 4,513
Posted By bbnotes
This issue with two "Desktop" entries under the...

This issue with two "Desktop" entries under the address book appears to have only started with the 4.5 software. Has RIM acknowledged this issue? It is pretty prevalent and the wipe/reactivate...
Forum: BES Admin Corner 02-11-2009, 08:57 PM
Replies: 5
Views: 1,207
Posted By bbnotes
Perhaps you can parse out the info from the MDS...

Perhaps you can parse out the info from the MDS CS site:

http://hostname:8080/admin/common

Most of the information regarding number of connections, latency, etc. are right there (no urls...
Forum: BES Admin Corner 02-05-2009, 09:16 PM
Replies: 5
Views: 1,207
Posted By bbnotes
I'm in the same boat. I need to monitor how much...

I'm in the same boat. I need to monitor how much usage is going through the MDS Connection Service.

Any ideas out there?
Forum: BES Admin Corner 02-03-2009, 11:51 PM
Replies: 8
Views: 1,409
Posted By bbnotes
For some reason the attachment is not working. ...

For some reason the attachment is not working. Can someone please repost it?

THanks
Forum: BES Admin Corner 01-26-2009, 12:24 AM
Replies: 4
Views: 2,002
Posted By bbnotes
My environment is making the transition from Sql...

My environment is making the transition from Sql 2000 to 2005 and the option of DB Mirroring has been brought up.

Is this officially supported by RIM? I cannot find any documentation from RIM...
Forum: BES Admin Corner 12-23-2008, 02:17 PM
Replies: 2
Views: 1,276
Posted By bbnotes
I was hoping for a Domino Admin method but I...

I was hoping for a Domino Admin method but I think text manipulation will do.
Forum: BES Admin Corner 12-23-2008, 12:18 PM
Replies: 2
Views: 1,276
Posted By bbnotes
Notes state database housekeeping

Our BES are flooded with old state databases that were not deleted when users left and replicas that are no longer valid.

Is there any way to filter out these databases so that I can delete them?...
Forum: BES Admin Corner 12-19-2008, 07:33 PM
Replies: 5
Views: 1,112
Posted By bbnotes
I would be interested if anyone has worked out a...

I would be interested if anyone has worked out a way to remove the Blackberry Sample Video remotely... highly doubtful I assume.
Forum: BES Admin Corner 11-17-2008, 09:56 PM
Replies: 3
Views: 2,039
Posted By bbnotes
State database activation issue

Some of my users have state database from 20-80 megs large with 20000+ mail items in them. Now it appears as though when I go to activate a new device for these users, once activation completes and...
Forum: BES Admin Corner 09-13-2008, 11:59 PM
Replies: 17
Views: 17,407
Posted By bbnotes
I'm guessing that note applies to all apps right?...

I'm guessing that note applies to all apps right? I'm actually most interested in allowing my users to update their Bloomberg app.
Forum: BES Admin Corner 09-13-2008, 06:07 PM
Replies: 17
Views: 17,407
Posted By bbnotes
If I follow the instructions above and create a...

If I follow the instructions above and create a software config for "Google" and set to allow (required files on network drive), will this also allow the downloading of the application via internet? ...
Forum: BES Admin Corner 08-19-2008, 10:48 PM
Replies: 0
Views: 1,243
Posted By bbnotes
Baselining BES

I'm planning on optimizing my current environment. Moving MDS Connection and Attachement to seperate machines among other things.

What is the best way to create a baseline in order to demonstrate...
Forum: BES Admin Corner 08-04-2008, 10:04 PM
Replies: 1
Views: 969
Posted By bbnotes
Upgrading to 4.1.5 (1 of 5 servers)

I'll be upgrading one out of our five BES to 4.1.5 this week. We are initially going with just one in order to test it to make sure nothing breaks.

Is there anything to be concerned about with...
Forum: RIM Software 08-03-2008, 06:16 PM
Replies: 9
Views: 6,672
Posted By bbnotes
Nope. The only thing non-factory at the...

Nope.

The only thing non-factory at the moment is the IT Policy because I did activate it at one time. I dont see this as an issue though as 1000+ are using the same exact policy at my company.
Forum: RIM Software 08-03-2008, 06:09 PM
Replies: 9
Views: 6,672
Posted By bbnotes
This BB has been completely wiped twice. No...

This BB has been completely wiped twice. No third party apps. Still has the sticker on back from the factory.

I havent even attempted to put it on the BES since the last two wipes as the problem...
Forum: RIM Software 08-03-2008, 06:02 PM
Replies: 9
Views: 6,672
Posted By bbnotes
Well, I've no tried the Jl_Cmder method with the...

Well, I've no tried the Jl_Cmder method with the latest version of AT&T 8310 software and I'm still getting sporadic reboots.

Should I just try to warranty it or is there anything else I can try?
Forum: RIM Software 08-03-2008, 04:12 PM
Replies: 9
Views: 6,672
Posted By bbnotes
JL_Cmder wipe versus regular wipe

I've been trying to get a brand new AT&T 8310 back in shape from a constant restarting state.

Initially I reloaded the OS using the method of plugging the device in with no battery, clicking Next...
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