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Forum: BES Admin Corner

10-15-2009, 02:29 AM

Replies: 12

modifying Peer to Peer ecryption Key on Blackberry Professional Software 4.1.4.3

Views: 2,548

Posted By mqazi

HI, Once i faced the issue but I do not...

HI,

Once i faced the issue but I do not think it will apply here. I would mention it anyways.

I was setting up BES for a carrier environment and their BES had the SRP keys from the test NOC....

Forum: BES Admin Corner

10-15-2009, 02:02 AM

Replies: 1

Event ID - 20196 and 20265

Views: 2,811

Posted By mqazi

Have you tried performing the IEMSTEST for the...

Have you tried performing the IEMSTEST for the two mailboxes? If not, it would be recommended you do so.

Also, please ensure these mailboxes are not a part of Protected Group, which are:

*...

Forum: BES Admin Corner

10-15-2009, 01:46 AM

Replies: 1

User continuously getting BEW activation/ecryption email

Views: 3,225

Posted By mqazi

The user Desktop Manager is installed for using...

The user Desktop Manager is installed for using BES.

Ask the user to uninstall and reinstall the DM for usage with BIS.

Cheers

Forum: BES Admin Corner

10-15-2009, 01:44 AM

Replies: 4

How long should it take to upgrade from 4.1.3 to 4.1.6?

Views: 1,793

Posted By mqazi

I would recommend a downtime of about 2 hours. It...

I would recommend a downtime of about 2 hours. It may NOT exhaust all the 2 hours, yet you can use the time left for testing.

Note: Always take a backup of your database.

Cheers

Forum: BES Admin Corner

10-15-2009, 01:42 AM

Replies: 1

How to Monitor BES 5.0

Views: 1,510

Posted By mqazi

Hi, For starters, check the Event Logs and...

Hi,

For starters, check the Event Logs and make sure all BES services are running.

If possible, check for BES logs for possible errors.

Cheers

Forum: BES Admin Corner

10-15-2009, 01:40 AM

Replies: 6

Is there a BlackBerry Manager for linux?

Views: 2,836

Posted By mqazi

try this: Mobile collaboration tools for...

try this:

Mobile collaboration tools for enterprise messaging for mobile devices (http://www.zimbra.com/products/mobile_blackberry.html)

Forum: BlackBerry Network

10-15-2009, 01:21 AM

Replies: 8

PIN release ?

Views: 5,077

Posted By mqazi

Hi, Every carrier has a BIS Admin tool...

Hi,

Every carrier has a BIS Admin tool where all the PIN/IMEI are registered. If so, that particular device will not be registered on any other network.

A simple phone call asking the...

Forum: BES Admin Corner

08-05-2009, 01:40 AM

Replies: 27

NeverFail vs. BES 5.0

Views: 8,815

Posted By mqazi

Thanks John. Was of great help. (y)

Thanks John.

Was of great help. (y)

Forum: BES Admin Corner

05-15-2008, 02:56 AM

Replies: 5

BIS not working after switching to BES

Views: 1,058

Posted By mqazi

Make sure the AT&T have not disable BIS while...

Make sure the AT&T have not disable BIS while enabling BES on th SIM

Forum: BES Admin Corner

05-15-2008, 02:55 AM

Replies: 3

Cannot Install SP5

Views: 1,129

Posted By mqazi

I had the same error while upgrading to service...

I had the same error while upgrading to service pack 5.

This is what i did:

- When installing the SP5, i created a new blank database, naming it BESMgmt2.
- Let the upgrade finish and...

Forum: BES Admin Corner

05-15-2008, 02:42 AM

Replies: 1

Messages not synched

Views: 838

Posted By mqazi

What is the status of the messages when performed...

What is the status of the messages when performed a "Reconcile Now" option on the device.

Try recreating the MAPI profil again.

Forum: BES Admin Corner

05-15-2008, 02:27 AM

Replies: 6

BB server issues.

Views: 2,518

Posted By mqazi

The services being stopped can be due to varioud...

The services being stopped can be due to varioud reasons:

- As mentioned, do check the log files to get an insight of the issue.
- Make sure the services are set to start on Automatic, and use...

Forum: General BlackBerry Discussion

11-27-2007, 07:31 AM

Replies: 6

Synchronizing OWA with Blackberry

Views: 5,188

Posted By mqazi

Try the BES Express - the single user BES. ...

Try the BES Express - the single user BES.

There are other solutions too.

Forum: General BlackBerry Discussion

11-27-2007, 05:09 AM

Replies: 2

BES server issue

Views: 797

Posted By mqazi

Hi, When given all the status info on the...

Hi,

When given all the status info on the Blackberry Manager, I am assuming you have added and activated the users too.

If not, kindly add the users you want to activate on the Manager and...

Forum: General BlackBerry Discussion

11-27-2007, 05:00 AM

Replies: 17

Pearl Help - No Email settings option

Views: 1,217

Posted By mqazi

I would like to say in such is to check the...

I would like to say in such is to check the service books and the HRT table.

If not, either you messed up with the registration on the BIS, or your operator messed up. Makes it easier this way !

Forum: General BlackBerry Discussion

11-27-2007, 04:53 AM

Replies: 4

Outlook POP setup

Views: 969

Posted By mqazi

You are problem with the deleted items? The...

You are problem with the deleted items?

The deleted items from the desktop inbox should stay in the "deleted items" folder for the device to know.

Else, the device should sync perfectly - yes...

Forum: General BlackBerry Discussion

11-27-2007, 04:51 AM

Replies: 4

Outlook POP setup

Views: 969

Posted By mqazi

The items on the web outlook inbox are not in...

The items on the web outlook inbox are not in sync with your device. Is it for the deleted items only?

When you delete an item from the desktop, the deleted mail goes in the "Deleted Items"...

Forum: General BlackBerry Discussion

11-27-2007, 04:32 AM

Replies: 4

Outlook POP setup

Views: 969

Posted By mqazi

Hi, If i am getting your query right, you...

Hi,

If i am getting your query right, you are not seeing the items deleted from the desktop when deleted from the handheld?

Can you kindly check the link below link which points out to...

Showing results 1 to 18 of 18