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Forum: BES Admin Corner 02-28-2012, 12:06 PM
Replies: 3
Views: 2,262
Posted By DominoDongle
Re: Upgrade from BESX 5.0.2 to 5.0.3

Hi there,

I can see a number of other 5.0.3 interim releases. Which one are you referring to? Or do I need them all, in order first?

Kind regards,
Forum: BES Admin Corner 02-28-2012, 10:52 AM
Replies: 3
Views: 2,262
Posted By DominoDongle
Upgrade from BESX 5.0.2 to 5.0.3

Hi,

I've done some research and I recon this should be straight forward, however I thought I would ask. I have a Server 2003 with, Domino 8.5.2 and BESX 5.0.2.

I have dowloaded "BlackBerry...
Forum: BES Admin Corner 04-06-2011, 06:39 AM
Replies: 2
Views: 1,043
Posted By DominoDongle
Re: Multiple Carriers on one BESE server?

That is what I wanted to hear!

Many thanks.
Forum: BES Admin Corner 04-05-2011, 06:25 AM
Replies: 2
Views: 1,043
Posted By DominoDongle
Multiple Carriers on one BESE server?

Hi All,

I have just recommended to a client that they go from BIS to BES Express. However they have handhelds on Vodafone and T-Mobile. So my question is, can I activate Blackberry's from multiple...
Forum: BES Admin Corner 03-16-2011, 05:49 AM
Replies: 1
Views: 1,090
Posted By DominoDongle
Re: Bes Crash problem

I have the same problem with 4.1.4 on 7.0.2!!

Please let me know if you fix this. I find it only happens with certain users. I have run fixup's, compacts and updall's on the mail files and the...
Forum: BES Admin Corner 03-14-2011, 07:34 AM
Replies: 0
Views: 1,111
Posted By DominoDongle
Can't receive mail on new activations

Hi All,

Setup: Domino 7.0.2, BES 4.1.4, Server 2003.

One user reported they were not receiving new messages on their handheld. When I reactive them or anyone else, activation completes but...
Forum: BES Admin Corner 01-14-2011, 11:16 AM
Replies: 7
Views: 1,858
Posted By DominoDongle
Re: BPS Upgrade Path

Lovely! Thank you very Knottyrope!
Forum: BES Admin Corner 01-14-2011, 10:51 AM
Replies: 7
Views: 1,858
Posted By DominoDongle
Re: BPS Upgrade Path

ok so you are really saying, uninstall BPS, fire up and install BES Express as the CALs are free (yes, you said free....and least 3 times :D ) but as the phones still have the full BES Provisioning...
Forum: BES Admin Corner 01-14-2011, 10:09 AM
Replies: 7
Views: 1,858
Posted By DominoDongle
Re: BPS Upgrade Path

Ah Knottyrope! I knew you would reply!

Interesting! I'll see if I can get a CAL from there. Thanks!

With the upgrade, you are saying that I should be able to do an In Place Upgrade using BES...
Forum: BES Admin Corner 01-14-2011, 05:11 AM
Replies: 7
Views: 1,858
Posted By DominoDongle
BPS Upgrade Path

Hi there,

One of my clients is using Blackberry Professional Server (4.1.4 on Lotus Domino 7.0.2) They have 5 users. I need a 6th. I wanted to purchase an extra CAL but got told by our supplier...
Forum: BES Admin Corner 11-19-2010, 07:00 AM
Replies: 4
Views: 1,619
Posted By DominoDongle
Re: Shared Inboxes

Knottrope - They need to reply as the shared inbox, so the forwarding doesnt cover it.

TargetIT - Thats what I tried. BIS via the POP3 connector, but the e-mail only gets delivered on the handset...
Forum: BES Admin Corner 11-18-2010, 08:00 AM
Replies: 4
Views: 1,619
Posted By DominoDongle
Shared Inboxes

Hello All!

Here is the problem: I have a dude that has two Operations bods in his team. They both have Blackberry's. He'd like them to have the same inbox on their Blackberry as they do a rota of...
Forum: General 8900 Series Discussion - Javelin 06-28-2010, 10:40 AM
Replies: 1
Views: 1,105
Posted By DominoDongle
8900 will not let me view media

Hi there people!

One of my lovely users has a 8900 and I have installed Blackberry Manager for him on his XP PC. We are using BES 5.0. He needs the Blackberry Manager program (off the CD it came...
Forum: BES Admin Corner 02-02-2010, 10:51 AM
Replies: 5
Views: 1,107
Posted By DominoDongle
Hi guys. Just a quick note to say thanks. Spot...

Hi guys. Just a quick note to say thanks. Spot on. CDO was out the wrong version. Many thanks.
Forum: BES Admin Corner 01-28-2010, 03:55 AM
Replies: 5
Views: 1,107
Posted By DominoDongle
Hi Phoenix887, Excuse my ignorance, but how...

Hi Phoenix887,

Excuse my ignorance, but how do I find out what the MAPI and cdo versions are? And what should they be?

Kind regards,
Forum: BES Admin Corner 01-27-2010, 03:47 AM
Replies: 5
Views: 1,107
Posted By DominoDongle
Calendar will not synronise

Hi!

My latest issue with with a BES 4.1.6 server that will not syncronise the Calendar on any of the Blackberry's (Bolds). It was working fine until a few weeks ago a genius in another department...
Forum: BES Admin Corner 01-05-2010, 11:04 AM
Replies: 6
Views: 2,715
Posted By DominoDongle
I had to reboot the server with the power of my...

I had to reboot the server with the power of my index finger and then it allowed me to log in.

Same problem though.
Forum: BES Admin Corner 01-05-2010, 10:47 AM
Replies: 6
Views: 2,715
Posted By DominoDongle
Hi Nobody! I havent restarted the Exchange...

Hi Nobody!

I havent restarted the Exchange server. I'll get that arranged.

The latest development is I just rebooted the whole server and it is stuck on "Applying Computer Settings...". When I...
Forum: BES Admin Corner 01-05-2010, 10:18 AM
Replies: 6
Views: 2,715
Posted By DominoDongle
BESAdmin password expired and now it doesnt work!

Hi there,

Our BESAdmins user's password expired. So I reset it what what it was originally and have now made sure that the "doesnt expire box" is checked. BES will not send out any mail. Infact,...
Forum: BES Admin Corner 12-16-2009, 08:48 AM
Replies: 3
Views: 2,029
Posted By DominoDongle
Hi Freakinvibe! Thanks for that. Good to know....

Hi Freakinvibe!
Thanks for that. Good to know. Any idea on the licence situation if I do upgrade?

Kind regards,
Forum: BES Admin Corner 12-16-2009, 04:52 AM
Replies: 3
Views: 2,029
Posted By DominoDongle
BES 5.0 handset compatibility

Hi!

I have a BES 4.1.6.9. We are thinking of upgrading our handsets to either the 9700 or the 8900. Will my current BES software support these handsets? Vodafone are saying that I need to buy the...
Forum: BES Admin Corner 08-24-2009, 06:27 AM
Replies: 3
Views: 1,542
Posted By DominoDongle
Havent had anymore complaints. Looks like the...

Havent had anymore complaints. Looks like the above did the trick. Thank you very much :-)
Forum: BES Admin Corner 08-17-2009, 09:03 AM
Replies: 3
Views: 1,542
Posted By DominoDongle
Hi knottyrope! Both I guess! Thanks for the...

Hi knottyrope!

Both I guess! Thanks for the info. I have changed the delay to 30 seconds and turned on hard deletes. I shall report back :-)

Kind regards,
Dave
Forum: BES Admin Corner 08-17-2009, 08:14 AM
Replies: 3
Views: 1,542
Posted By DominoDongle
Spam showing on handheld but not inbox

Hi there!

I have one user using BES on SBS2003. Everyone now and then he gets spam e-mail on his Blackberry, however he doesnt get the spam in his Outlook. We have just updated to Trend Worry Free...
Forum: BES Admin Corner 07-02-2009, 10:01 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
Even though I asked them 500 times (by phone,...

Even though I asked them 500 times (by phone, e-mail, fax and carrier pigeon) to check and get BES setup on their account that they haven't. What a waste of time!
Forum: BES Admin Corner 07-01-2009, 10:12 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
hdawg, Am getting a PIN sent. Will be back...

hdawg,

Am getting a PIN sent. Will be back with the result...
Forum: BES Admin Corner 07-01-2009, 09:45 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
Hi hdawg, As you say, I opened the ports and...

Hi hdawg,

As you say, I opened the ports and it made no differance!

So the .etp is coming in (I can see it in the Barracuda) and it is leaving the inbox. I have set Trend to ignore .EPT files....
Forum: BES Admin Corner 07-01-2009, 03:16 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
Hello all! Thanks for the reassurance! The...

Hello all!

Thanks for the reassurance! The server was moved and connected back up without issue :-)

I am not sure if it is related or not, but I am trying to activate another Backberry and...
Forum: BES Admin Corner 06-17-2009, 07:50 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
Hi juwaack68, Apologies - that step was an...

Hi juwaack68,

Apologies - that step was an attempt at humour!

I do not have T-Support. What is that? So you think I am safe to go ahead under the assumption that I can move the server without...
Forum: BES Admin Corner 06-17-2009, 06:57 AM
Replies: 13
Views: 1,628
Posted By DominoDongle
Physically move a BES server

Hello!
I am in the middle (!) of moving a shed load of servers to our brand spanking new co-location data centre. One of the servers in question is of course BES. This server dedicated to BES and...
Forum: BES Admin Corner 01-15-2009, 08:23 AM
Replies: 2
Views: 616
Posted By DominoDongle
Hi there, Nope, I just tested again. When you...

Hi there,
Nope, I just tested again. When you file a new message in Outlook it appears on the BB.

...ARRRRRRGH!...
Forum: BES Admin Corner 01-15-2009, 04:49 AM
Replies: 32
Views: 32,575
Posted By DominoDongle
That is because you are using a REAL e-mail...

That is because you are using a REAL e-mail platform!!!!
Forum: BES Admin Corner 01-15-2009, 04:44 AM
Replies: 2
Views: 616
Posted By DominoDongle
Folder re-Direction is OFF but...

Even though Folder Re-direction is off on BPS and no other folders are selected on the handheld messages are still appear in the users subfolders on the handheld. He is using a Bold and the Server is...
Forum: BES Admin Corner 01-15-2009, 04:25 AM
Replies: 3
Views: 1,312
Posted By DominoDongle
I have a similar issie where even though the user...

I have a similar issie where even though the user has no folders redirected mail still ends up in the sub folders of his inbox. No folders are selected in BPS or on the handheld. Any one with any...
Forum: General 9000 Series Discussion - Bold 10-22-2008, 04:49 AM
Replies: 7
Views: 3,191
Posted By DominoDongle
hmm ok. Also, on the same handheld, when...

hmm ok.

Also, on the same handheld, when you delete a message from Outlook it either doesnt delete on the handheld or it takes a day or so to be removed. Any ideas? The other Curves work fine! I...
Forum: General 9000 Series Discussion - Bold 10-20-2008, 07:55 AM
Replies: 7
Views: 3,191
Posted By DominoDongle
Thank you very much soupandsandwich! Top post. ...

Thank you very much soupandsandwich! Top post.

Just the job. Do I need to do anything on the handheld now I have changed that setting or will it filter down to it automatically?

Kind regards,...
Forum: General 9000 Series Discussion - Bold 10-20-2008, 07:32 AM
Replies: 7
Views: 3,191
Posted By DominoDongle
Bold Reconciliation issue

Hi All,

One of my uses has got the new Bold and it was been a nightmare from the start. There are two problems with it. It doesnt delete mail from the handheld when it has been deleted from...
Forum: BES Admin Corner 10-08-2008, 03:19 AM
Replies: 0
Views: 871
Posted By DominoDongle
Post Installation tasks

Hi All,

Once upon a time I am sure after installing BES you had to make the Service Account login to the server automatically after it re-started for BES to work. I can't find any mention of this...
Forum: BES Admin Corner 09-17-2008, 11:02 AM
Replies: 6
Views: 6,656
Posted By DominoDongle
Hi wunderbar! Sorry to sound like a newbie, but...

Hi wunderbar! Sorry to sound like a newbie, but what is device.xml and how do I update it?! Is it on the BES server or the handheld?
Many thanks.
Forum: BES Admin Corner 09-17-2008, 10:40 AM
Replies: 6
Views: 6,656
Posted By DominoDongle
BB Bold will not activate

Hi Guys,
I am trying to install and setup a new BES 4.1.4.15 installation. This particular customer has one Bold. I have setup BES many times before, so I have a fair idea on what I am doing, but...
Forum: BES Admin Corner 07-16-2008, 10:37 AM
Replies: 12
Views: 12,948
Posted By DominoDongle
Killster - I take it you are using Exchange 2007?...

Killster - I take it you are using Exchange 2007? Does this apply to 2003? This is driving me insaaaaaaaaaaaaaaaaaaaaaaaane!!!!!
Forum: BES Admin Corner 07-16-2008, 10:15 AM
Replies: 5
Views: 2,518
Posted By DominoDongle
ok done that... I have taken BES off that...

ok done that...

I have taken BES off that server and put it on an entirely different one. Gone through all the installation documentation (and I have installed BES without issue on at least 10...
Forum: BES Admin Corner 07-07-2008, 10:39 AM
Replies: 5
Views: 2,518
Posted By DominoDongle
The last activation I try failed. So as suggested...

The last activation I try failed. So as suggested I recreated the MAPI profile. Shall report back.
Forum: BES Admin Corner 07-07-2008, 06:15 AM
Replies: 5
Views: 2,518
Posted By DominoDongle
Hi, Thanks for your help. I really appreciate...

Hi,
Thanks for your help. I really appreciate it. There was indeed a user stuck in the Users Pending for Deletion, so I purged them and I could then add the user back. I have wiped her handheld and...
Forum: BES Admin Corner 07-04-2008, 09:27 AM
Replies: 5
Views: 2,518
Posted By DominoDongle
Cant add new users after server crash

Hi All,

Earlier in the week one of our offices had a power cut and the BES server hasnt worked since. The last contact time you all the BBs was around the time before the power outage.

1....
Forum: General BlackBerry Discussion 05-02-2008, 01:59 AM
Replies: 12
Views: 2,847
Posted By DominoDongle
I have about 20 Blackberry's running BES and NONE...

I have about 20 Blackberry's running BES and NONE of them would work with BIS until I phoned my provider to turn on whatever they needed to turn on.

So it still stands, if you can’t get BIS to...
Forum: General BlackBerry Discussion 05-01-2008, 03:04 AM
Replies: 12
Views: 2,847
Posted By DominoDongle
To get multiple inboxes with on a BB with BES,...

To get multiple inboxes with on a BB with BES, you do need BIS on the "provisioning" which is set by the network. Once you are into the BIS website you are laughing. It is all about being "dual...
Forum: General Legacy Device Discussion 04-18-2008, 03:17 AM
Replies: 2
Views: 1,268
Posted By DominoDongle
I am having the same problem. One of my users had...

I am having the same problem. One of my users had a BB working fine, we then upgraded his handset to the Curve and the option on the contacts just isn't there to sync the address book (names.nsf).
...
Forum: General BlackBerry Discussion 03-28-2008, 02:59 AM
Replies: 12
Views: 2,847
Posted By DominoDongle
I dont think they do know. I think that they had...

I dont think they do know. I think that they had set up multipe BIS adddresses that corporate addresses were forwareded to. So when those e-mails hit the BIS account they get pushed to the BB. I...
Forum: General BlackBerry Discussion 03-26-2008, 09:51 AM
Replies: 12
Views: 2,847
Posted By DominoDongle
Multiple Inboxes

Hi All,

One of my users recons that he has seen someone else with multiple BES inboxes on his Blackberry. Firstly is this possible? I didnt think it was. Or do you think they have added other BIS...
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