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Showing results 1 to 50 of 286
Search took 0.09 seconds. Search: Posts Made By: doctortt
Forum: BES Admin Corner 08-11-2009, 02:02 PM
Replies: 15
Views: 2,437
Posted By doctortt
They're all just regular users! Rim and I already...

They're all just regular users! Rim and I already checked this.
Forum: BES Admin Corner 08-10-2009, 01:47 PM
Replies: 15
Views: 2,437
Posted By doctortt
Just spoke with a 4th RIM engineer, and we did...

Just spoke with a 4th RIM engineer, and we did another test. We logged on as the besadm account and opened the mailbox. We then tried to do a send on behalf of the user who's experiencing the red x...
Forum: BES Admin Corner 08-10-2009, 01:03 PM
Replies: 15
Views: 2,437
Posted By doctortt
did that many many times. didn't work.

did that many many times. didn't work.
Forum: BES Admin Corner 08-10-2009, 11:29 AM
Replies: 15
Views: 2,437
Posted By doctortt
Nope, no changes were made on the user mailboxes....

Nope, no changes were made on the user mailboxes. I'm 100% certain.
Forum: BES Admin Corner 08-10-2009, 11:10 AM
Replies: 15
Views: 2,437
Posted By doctortt
huge, but we have no limit on our exchange.

huge, but we have no limit on our exchange.
Forum: BES Admin Corner 08-10-2009, 11:06 AM
Replies: 15
Views: 2,437
Posted By doctortt
Yup we did. We checked router service and logs,...

Yup we did. We checked router service and logs, and they were all fine.
Forum: BES Admin Corner 08-10-2009, 11:01 AM
Replies: 15
Views: 2,437
Posted By doctortt
yup. "Desktop Email programunable to submit...

yup.

"Desktop Email programunable to submit message"
Forum: BES Admin Corner 08-10-2009, 10:44 AM
Replies: 15
Views: 2,437
Posted By doctortt
Intermittently not able to send message!!

Last week, I have a few users who reported an intermittent problem that they couldn't send any email from the Blackberry. Whenever they tried to send a message, they would get a red X. However, that...
Forum: BES Admin Corner 07-28-2009, 12:51 PM
Replies: 3
Views: 1,393
Posted By doctortt
Thanks a lot. When I tried to run the...

Thanks a lot. When I tried to run the mdspushvspull.exe, I got an error. What seems to be the problem? I did used MDS to pushed out a few RSA software tokens out.
...
Forum: BES Admin Corner 07-28-2009, 07:09 AM
Replies: 3
Views: 1,393
Posted By doctortt
How do you confirm after a push on BES?

I'm using BES's java TokenPush to push out the RSA software token to the device. On the BES, how do I know whether the device has recieved it?
Forum: General BlackBerry Discussion 06-18-2009, 10:09 AM
Replies: 4
Views: 2,386
Posted By doctortt
Checked the application folder, and that icon is...

Checked the application folder, and that icon is not there. :(
Forum: General BlackBerry Discussion 06-18-2009, 09:28 AM
Replies: 4
Views: 2,386
Posted By doctortt
Need some help with Curve 8900 - missing icon and removing icon

Hi, I just got my Blackberry Curve 8900, and this device is awesome. I would like to find out two things:

1) On the menu where you see *all* the icons, I don't see the telephone icon. I always...
Forum: BES Admin Corner 05-28-2009, 02:46 PM
Replies: 44
Views: 7,488
Posted By doctortt
I'm at 4.1.6.14. Do I need to install Maintenance...

I'm at 4.1.6.14. Do I need to install Maintenance 6 before installing this patch?
Forum: BES Admin Corner 05-28-2009, 02:12 PM
Replies: 1
Views: 1,953
Posted By doctortt
Blackberry Attachment Service Vunlnerability - KB18327

This is new - released two days ago. Has anyone installed this fix?
Forum: General BlackBerry Discussion 05-27-2009, 09:15 AM
Replies: 0
Views: 1,845
Posted By doctortt
Blackberry Bold 3G - bad reception?

I have a few users who have the Blackberry Bold, and they consistently complain about the bad reception of 3G. Is this a known issue?

Is there a way to turn off 3G and use EDGE?
Forum: BES Admin Corner 05-25-2009, 08:23 PM
Replies: 1
Views: 748
Posted By doctortt
Send Blackberry Attachemnt Service wirelessly?

One of my users is on the road, and he's unable to open the the attachment. After some troubleshooting, his BB doesn't have the BB attachment service installed. Is there a way to send it wirelessly...
Forum: BES Admin Corner 05-22-2009, 09:28 AM
Replies: 8
Views: 2,364
Posted By doctortt
I just read that document, and I don't think that...

I just read that document, and I don't think that will work for us. Our OWA is secured by RSA.
Forum: BES Admin Corner 05-22-2009, 09:18 AM
Replies: 8
Views: 2,364
Posted By doctortt
How does BIS with OWA work? Thanks

How does BIS with OWA work? Thanks
Forum: BES Admin Corner 05-22-2009, 09:09 AM
Replies: 8
Views: 2,364
Posted By doctortt
Activate a user on two Blackberries?

Is it possible to have a user on BES activated on two Blackberries, so incoming emails will get forwarded to both devices?

If not, what are some options?
Forum: General BlackBerry Discussion 05-08-2009, 01:17 PM
Replies: 5
Views: 667
Posted By doctortt
Hi, Actually, I just want to find out...

Hi,

Actually, I just want to find out whether it's possible to put corporate data such as contacts, notes and etc. on the blackberry, which is on BES, to hotmail. If it's possible, I need to...
Forum: General BlackBerry Discussion 05-08-2009, 10:18 AM
Replies: 5
Views: 667
Posted By doctortt
Yes, the corporate blackberry is on BES. ...

Yes, the corporate blackberry is on BES.

Does it mean I can put all my corporate contacts to my hotmail account via the synchronization
Forum: General BlackBerry Discussion 05-08-2009, 09:22 AM
Replies: 5
Views: 667
Posted By doctortt
Is it possible to Sync?

Here is the story.

I connect my corporate blackberry to the office PC and synchornize my contacts, notes and etc via desktop manager. If my home PC has Outlook configured with a hotmail account...
Forum: General BlackBerry Discussion 05-07-2009, 10:01 AM
Replies: 3
Views: 1,365
Posted By doctortt
If you need to re-activate a BB, do you need to...

If you need to re-activate a BB, do you need to first wipe everything or not?
Forum: General BlackBerry Discussion 05-07-2009, 09:39 AM
Replies: 3
Views: 1,365
Posted By doctortt
Wireless Activation vs Desktop Manager Activation

I have been using wireless activation for years. What is the difference between wireless activation and desktop manager activation? How reliable is desktop manager activation?
Forum: BES Admin Corner 05-06-2009, 10:40 AM
Replies: 16
Views: 4,257
Posted By doctortt
yup, I already checked that. The primary SMTP...

yup, I already checked that. The primary SMTP address is correct. I guess we have to reactivate those users.
Forum: BES Admin Corner 05-06-2009, 10:13 AM
Replies: 16
Views: 4,257
Posted By doctortt
Last night, we stopped and restarted the BES...

Last night, we stopped and restarted the BES services because of a maintenance. I assumed this would trigger scangal? If yes, then it has been more than 10 hrs, and the BES is still showing the...
Forum: BES Admin Corner 05-06-2009, 09:26 AM
Replies: 16
Views: 4,257
Posted By doctortt
I did a research on this. Reload user is supposed...

I did a research on this. Reload user is supposed to perform scangal. I did that, and the email address wasn't updating.
Forum: General BlackBerry Discussion 05-06-2009, 08:47 AM
Replies: 1
Views: 881
Posted By doctortt
Contact Not Synchronizing?

I'm on BES with Exchange. If a user's Blackberry is not synchronizing the contacts, what can I do to fix it? I already made sure wireless synchronization is on in Options.
Forum: BES Admin Corner 05-06-2009, 06:47 AM
Replies: 16
Views: 4,257
Posted By doctortt
What is the scangal process? How often does it...

What is the scangal process? How often does it run?
Forum: BES Admin Corner 05-05-2009, 02:31 PM
Replies: 16
Views: 4,257
Posted By doctortt
i called RIM and spoke with two different tech...

i called RIM and spoke with two different tech guys. They also said remove/readd the user.
Forum: BES Admin Corner 05-05-2009, 01:42 PM
Replies: 16
Views: 4,257
Posted By doctortt
Yes, i know what RUS is. That's what we want to...

Yes, i know what RUS is. That's what we want to avoid - reactivation.
Forum: BES Admin Corner 05-05-2009, 01:28 PM
Replies: 16
Views: 4,257
Posted By doctortt
Adding and removing the user means re-activation...

Adding and removing the user means re-activation though, right?
Forum: BES Admin Corner 05-05-2009, 01:12 PM
Replies: 16
Views: 4,257
Posted By doctortt
BES shows a different email address?

Hi, We just changed the primary email address of User-A in Active Directory. In BES, User-A's entry is still showing usera@oldemaildomain.com. How do I make it show the new primary email address?
Forum: BES Admin Corner 05-05-2009, 12:03 PM
Replies: 2
Views: 20,471
Posted By doctortt
Reload User???

In BES, what does "reload user" do? If I accidentally click it for one of the users, will it cause problem with his/her blackberry?
Forum: BES Admin Corner 04-15-2009, 01:05 PM
Replies: 2
Views: 799
Posted By doctortt
Thanks a lot.

Thanks a lot.
Forum: BES Admin Corner 04-15-2009, 12:59 PM
Replies: 2
Views: 799
Posted By doctortt
Number of users in BES?

In the BES console, is there a way to find out how many BES users are there?

Thanks
Forum: BES Admin Corner 04-06-2009, 02:35 PM
Replies: 3
Views: 2,884
Posted By doctortt
Nope, it's Exchange 2003 Enterprise

Nope, it's Exchange 2003 Enterprise
Forum: BES Admin Corner 04-06-2009, 02:21 PM
Replies: 3
Views: 2,884
Posted By doctortt
Reboot Exchange, Restart Controller Service Only?

If I were to reboot the Exchange server for maintenance, can I just restart the Blackberry Controller Service on the BES afterward? Do I need to restart the Router and Dispatcher services?

Thanks
Forum: BES Admin Corner 03-26-2009, 01:37 PM
Replies: 1
Views: 1,120
Posted By doctortt
Disable redirection automatically?

This has happened twice. One of the users said her BB wasn't getting any messages. When we checked the BES, disable redirection was set. We checked with everyone in the group, and no one manually...
Forum: BES Admin Corner 03-26-2009, 01:30 PM
Replies: 2
Views: 1,499
Posted By doctortt
Use BES to check DST patch on device?

is there a way to check whether the DST patch is installed on the Blackberry device on the BES?
Forum: BES Admin Corner 03-26-2009, 07:54 AM
Replies: 4
Views: 1,077
Posted By doctortt
Thanks a lot. I will give a try.

Thanks a lot.

I will give a try.
Forum: BES Admin Corner 03-26-2009, 07:43 AM
Replies: 4
Views: 1,077
Posted By doctortt
Do you know where you can set that on the device?

Do you know where you can set that on the device?
Forum: BES Admin Corner 03-26-2009, 07:41 AM
Replies: 4
Views: 1,077
Posted By doctortt
Caller ID?

Is it possible from the bes to have a bberry number not show up in caller id when making a call?
Forum: BES Admin Corner 03-19-2009, 07:20 AM
Replies: 7
Views: 1,099
Posted By doctortt
ehehe. thanks a lot.

ehehe. thanks a lot.
Forum: BES Admin Corner 03-19-2009, 07:08 AM
Replies: 7
Views: 1,099
Posted By doctortt
I see. I will continue to monitor the BES and...

I see. I will continue to monitor the BES and open a case with RIM if anything comes up. By the way, how did you fix the db corruption?
Forum: BES Admin Corner 03-19-2009, 06:38 AM
Replies: 7
Views: 1,099
Posted By doctortt
It took over an hour until BES allowed me to...

It took over an hour until BES allowed me to re-add the user. Where is "remove mbx info?"

Thanks
Forum: BES Admin Corner 03-18-2009, 11:12 AM
Replies: 7
Views: 1,099
Posted By doctortt
Deleted and tried to re-add a user, but got pending message?

I deleted a user on BES and tried to re-add it, and I keep on getting that pending delete message. I'm using a remote SQL. What causes this?
Forum: BES Admin Corner 03-18-2009, 10:25 AM
Replies: 4
Views: 2,354
Posted By doctortt
Backup db on full SQL with osql

My BES database is on a full version of SQL 2000 server. Is it possible to use OSQL command line to backup the database? I know I can use Enterprise Manager to do a backup, but since I'm not the...
Forum: General BlackBerry Discussion 03-17-2009, 11:00 AM
Replies: 2
Views: 725
Posted By doctortt
Hi, Through BES.

Hi,

Through BES.
Forum: BES Admin Corner 03-17-2009, 09:59 AM
Replies: 13
Views: 5,105
Posted By doctortt
Found it. Thanks a lot.

Found it. Thanks a lot.
Showing results 1 to 50 of 286
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