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Forum: General 9700 Series Discussion - Bold 2 03-13-2010, 06:33 PM
Replies: 8
Views: 3,523
Posted By LanceAlton
Thank you for your assistance. The problem...

Thank you for your assistance.

The problem was user error.

I simply had to choose Universal Serial Bus controllers from the Device Manager menu, and the second time through that process it...
Forum: General 9700 Series Discussion - Bold 2 03-12-2010, 05:03 PM
Replies: 8
Views: 3,523
Posted By LanceAlton
Yes, the software downloaded successfully. I have...

Yes, the software downloaded successfully. I have Desktop Manager and Media Sync on my computer.

I did a couple battery pulls and connection re-tries in different usb ports. It always recognizes...
Forum: General 9700 Series Discussion - Bold 2 03-11-2010, 06:44 PM
Replies: 8
Views: 3,523
Posted By LanceAlton
Sorry, unfortunately it didn't change anything.

Sorry, unfortunately it didn't change anything.
Forum: General 9700 Series Discussion - Bold 2 03-11-2010, 06:08 PM
Replies: 8
Views: 3,523
Posted By LanceAlton
My apologies for not being clear. My...

My apologies for not being clear.

My computer recognizes the device but from the Found New Hardware prompt, nothing gets the computer to recognize the device for the purpose of importing...
Forum: General 9700 Series Discussion - Bold 2 03-11-2010, 04:39 PM
Replies: 8
Views: 3,523
Posted By LanceAlton
9700 not syncing to my computer.

I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

I am having difficulty syncing my device to my computer.

I am running Vista 32 bit on a Dell Inspiron 1525.

I have...
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