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Forum: BES Admin Corner 04-18-2011, 10:31 AM
Replies: 3
Views: 2,475
Posted By chunk73
Re: Blackberry activation causes exchange message queues to fill

So I upgraded to BES 5.0.3 this weekend and my issues now seem to be resolved. I did three test activations with good active against the mailboxes and all of them worked. I guess it was a BES...
Forum: BES Admin Corner 04-15-2011, 05:45 AM
Replies: 3
Views: 2,475
Posted By chunk73
Re: Blackberry activation causes exchange message queues to fill

Let me clarify some points. This BB activations only fail on users that have both a BB and a good device. I tested last night on my own mailbox. If I have good enabled and try to activate a BB it...
Forum: BES Admin Corner 04-14-2011, 11:45 AM
Replies: 3
Views: 2,475
Posted By chunk73
Blackberry activation causes exchange message queues to fill

hi all. Up until this past week we were strickly an exchange 2007/BES 5.0.2 shop. We have had some requirements come up for email on ipad and have decided to put a good server in. Since installing...
Forum: BES Admin Corner 11-15-2010, 03:13 PM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Slow sync is always enabled correct? I have tried a wired connection and it still took quite a while, I never actually waited long enough for it to finish.

I guess my issue is that I am comparing...
Forum: BES Admin Corner 11-15-2010, 02:54 PM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Just an FYI, the user whose calendar I removed before activation had 3400 calendar entries, wasnt a small calendar.
Forum: BES Admin Corner 11-15-2010, 02:44 PM
Replies: 17
Views: 3,444
Posted By chunk73
Forum: BES Admin Corner 11-15-2010, 02:02 PM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Still no Dice. I disabled all the features mentioned both on the OS and NIC level and the activation is still slow. One thing I did however was that with one of the users I was having issues with,...
Forum: BES Admin Corner 11-14-2010, 07:02 PM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Done. What about TCP chimney offload? Should I disable that as well? It was part of the same Microsoft KB that had the RSS disable command.
Forum: BES Admin Corner 11-14-2010, 09:22 AM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Should I disable TCP scaling on both the BES and Exchange?
Forum: BES Admin Corner 11-13-2010, 07:55 AM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

RSS enabled on the nic? Yes, is that good or bad?
IPV 6 enabled? Yes on both BES and excange, but not using it, should I turn it off
Windows firewall on? No
Any VLAN rules? No
Power cycle your...
Forum: BES Admin Corner 11-12-2010, 02:43 PM
Replies: 17
Views: 3,444
Posted By chunk73
Re: Extremely Slow EA since moving to BES 5.0.2

Ping times are <1ms, same rack, same subnet.

BES is Windows 2008 R2 64 bit, Exchange 2007 Windows 2008 SP2 64 bit.

I have gone through all the troubleshooting steps that most of you will think...
Forum: BES Admin Corner 11-12-2010, 01:50 PM
Replies: 17
Views: 3,444
Posted By chunk73
Extremely Slow EA since moving to BES 5.0.2

We are having an issue with device activations on BES 5.0.2. New users with nothing in their mailbox activate quickly. 5 minutes or so. However with existing users that get new devices the...
Forum: BES Admin Corner 08-26-2010, 03:47 PM
Replies: 14
Views: 3,065
Posted By chunk73
Guys, i am seriously ready to scream. about 14+...

Guys, i am seriously ready to scream. about 14+ hours on the phone and rim cant figure it out. I just exported the entire mailbox to pst, created a test user, reimported the pst into the new clean...
Forum: BES Admin Corner 08-26-2010, 12:47 PM
Replies: 14
Views: 3,065
Posted By chunk73
I do not see that event id in my app log. Isnt...

I do not see that event id in my app log. Isnt that just a issue with exch2010?
Forum: BES Admin Corner 08-26-2010, 11:20 AM
Replies: 14
Views: 3,065
Posted By chunk73
We have tried all the things mentioned. I am...

We have tried all the things mentioned. I am working with the highest level techs at rim and they cant figure it out. We have dont static agents, no pim sync, turned off message prepopulation. I...
Forum: BES Admin Corner 08-26-2010, 09:39 AM
Replies: 14
Views: 3,065
Posted By chunk73
We are on BES 5.0.2 with Exchange 2007 SP3.

We are on BES 5.0.2 with Exchange 2007 SP3.
Forum: BES Admin Corner 08-26-2010, 08:32 AM
Replies: 14
Views: 3,065
Posted By chunk73
3 new BB have been tried. I really never...

3 new BB have been tried.

I really never have to call RIM. I can usually get all this stuff figured out on my own. This one is driving me nuts. 12 hours total now trying to get this to work.
Forum: BES Admin Corner 08-26-2010, 08:05 AM
Replies: 14
Views: 3,065
Posted By chunk73
Blackberry will not Activate, RIM support cant figure out issue either

So i have a user who lost his BB, a senior exec of course. I set him up with a new SIM from T-Mobile and new BB. Go to activate and it hangs at 53%. I knew there was an issue from the start as...
Forum: BES Admin Corner 08-07-2010, 07:13 AM
Replies: 1
Views: 4,962
Posted By chunk73
Error in CALH log on new 5.0.2 install

So I am in the process of migrating from 4.1.7 to 5.0.2 on new hardware. Got my migration kit from RIM and both servers are up and running. Used the enterprise transporter to move just myself over...
Forum: BES Admin Corner 04-06-2010, 11:15 AM
Replies: 3
Views: 2,903
Posted By chunk73
CDO.dll match on both exchange and bes. ...

CDO.dll match on both exchange and bes. 6.5.8131.0

We are running exchange 2007 with BES 4.1.7

I dont know what else it could be.
Forum: BES Admin Corner 03-24-2010, 12:37 PM
Replies: 3
Views: 2,903
Posted By chunk73
Moved calendar meeting not updating on blackberry

So I have a user that moved a meeting from one day to another on outlook. Outlook and OWA are showing the updated meeting without issue, however the BB is still showing the original day. I did a...
Forum: General 8500 Series Discussion - Gemini 03-08-2010, 07:40 PM
Replies: 64
Views: 32,205
Posted By chunk73
I am having the same issue. Loaded this up on my...

I am having the same issue. Loaded this up on my T-Mobile 8520 and now getting the myfaves icon on the home screen. If i pull the battery out and put it back in the myfaves goes away for about 2...
Forum: BES Admin Corner 12-01-2009, 09:04 AM
Replies: 7
Views: 1,678
Posted By chunk73
I assume I can just apply Service Pack 7 and that...

I assume I can just apply Service Pack 7 and that will bring me up to the latest build? Is that correct?

Thanks again for your help.
Forum: BES Admin Corner 11-30-2009, 01:40 PM
Replies: 7
Views: 1,678
Posted By chunk73
The exact version is 4.1.6 MR5 (Rollup) (Bundle...

The exact version is 4.1.6 MR5 (Rollup) (Bundle 144)

Should I apply the latest MR?
Forum: BES Admin Corner 11-30-2009, 09:25 AM
Replies: 7
Views: 1,678
Posted By chunk73
4.1.6 SP6

4.1.6 SP6
Forum: BES Admin Corner 11-25-2009, 12:05 PM
Replies: 7
Views: 1,678
Posted By chunk73
Address Book Rescan Stops for Users

I have a number of users who complain about contacts updating. They either add a phone number, change a number, change an address etc in their outlook client but the change never gets populated to...
Forum: BES Admin Corner 03-25-2009, 12:37 PM
Replies: 0
Views: 725
Posted By chunk73
One way reconciliation with exchage 2003/2007 coexistence

I am in the process of migrating over to exchange 2007. The environment is already setup. Basically one exchange 2003 server and one exchange 2007. The BES server (4.1.6) is a standalone with the...
Forum: BES Admin Corner 08-25-2008, 12:18 PM
Replies: 6
Views: 2,452
Posted By chunk73
Worked like a charm. Thank you very much for...

Worked like a charm. Thank you very much for your help.
Forum: BES Admin Corner 08-25-2008, 09:50 AM
Replies: 6
Views: 2,452
Posted By chunk73
I want to remove the full blown MDSS. I need the...

I want to remove the full blown MDSS. I need the basic MDS-CS for web browsing capabilities. I ran the SQL statement provided and got the following error. Let me know if this makes any sense to...
Forum: BES Admin Corner 08-24-2008, 08:03 PM
Replies: 6
Views: 2,452
Posted By chunk73
Accidently installed full MDS during upgrade, uninstalled but still showing in consol

So i accidently installed full blown mds on my upgrade to 4.1 SP6. So i uninstalled completely, and basically did a knife edge cutover install but on the same server. MDS is no longer installed...
Forum: BES Admin Corner 03-29-2008, 08:50 AM
Replies: 9
Views: 4,117
Posted By chunk73
Smile Root Problem Found!!!

So I had another call with RIM today and they finally figured out what the problem was. Basically when a blackberry is manufactured for a certain company it is predefined with an activation locale. ...
Forum: BES Admin Corner 03-21-2008, 07:20 AM
Replies: 9
Views: 4,117
Posted By chunk73
Do you think it is related to the handheld or the...

Do you think it is related to the handheld or the bes server? I have activated numerous handhelds without issue while this problem has been going on. Should i just have him get another BB?
Forum: BES Admin Corner 03-21-2008, 06:46 AM
Replies: 9
Views: 4,117
Posted By chunk73
Well i just ran dbcleanup and of course i ran it...

Well i just ran dbcleanup and of course i ran it by double clicking the icon and not through command prompt. Therefore the window closed out before i could read the results. I ran it again through...
Forum: BES Admin Corner 03-21-2008, 05:47 AM
Replies: 9
Views: 4,117
Posted By chunk73
I will try running the dbclean utility and see...

I will try running the dbclean utility and see what happens.

As far as the security wipe, i have tried that numerous times already with no luck, even a full firmware removal and reload.

I will...
Forum: BES Admin Corner 03-20-2008, 03:39 PM
Replies: 9
Views: 4,117
Posted By chunk73
Trying to Activate Singtel Curve on US Based BES

I have a user who works for my company out of an office in singapore. He recently lost his BB and got a new curve from singtel with a new SIM card. I have set his account up numerous times on BES...
Forum: BES Admin Corner 07-06-2007, 09:48 AM
Replies: 2
Views: 1,430
Posted By chunk73
seems to be better now. wonder what happened

seems to be better now. wonder what happened
Forum: BES Admin Corner 07-06-2007, 09:15 AM
Replies: 2
Views: 1,430
Posted By chunk73
IS srp.na.blackberry.net down?

BES is very slow or not working at all and I keep getting these emails from my BES server.

<N/A> | BlackBerry Dispatcher BesAircastle (Application Event Log on CT-PRINTBES1) | 07/06/2007...
Forum: BES Admin Corner 01-25-2007, 03:18 PM
Replies: 1
Views: 1,654
Posted By chunk73
Red X displayed when user accepts meeting from Pearl

Whenever some of my users accept a meeting from their BB they get a red X next to the message and at the same time I get the following message from the besalert service.

<N/A> | BlackBerry...
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