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Forum: BES Admin Corner

05-08-2007, 11:43 AM

Replies: 11

event id 20000

Views: 14,338

Posted By Mazie

In our case we would rather not remove the DST...

In our case we would rather not remove the DST software configuration from user devices as the DST patch has to be applied anytime you wipe or deliver a new handheld.

Forum: BES Admin Corner

04-02-2007, 04:01 PM

Replies: 5

Address book issues: BES or HH problem?

Views: 1,012

Posted By Mazie

HH: Nextel 7520, 4.1.0.273 BES 4.0 SP6,...

HH: Nextel 7520, 4.1.0.273
BES 4.0 SP6, Exchange 2003 SP2 all patches

Thanks

Forum: BES Admin Corner

04-02-2007, 02:24 PM

Replies: 5

Address book issues: BES or HH problem?

Views: 1,012

Posted By Mazie

Issue 1 seems to persist no matter how long you...

Issue 1 seems to persist no matter how long you mess with it.
Issue 2, the user has created a contact for the listing but it can't seem to find the listing other than the one in the GAL.

Can he...

Forum: BES Admin Corner

03-30-2007, 02:33 PM

Replies: 5

Address book issues: BES or HH problem?

Views: 1,012

Posted By Mazie

Address book issues: BES or HH problem?

Couple of questions on unexpected behavior on BB handheld address book searches:

1: Using FIND to look for name Coty. Enter "Co" all names beginning with “Co” including Coty return. Enter “Cot” no...

Forum: General BlackBerry Discussion

03-30-2007, 02:22 PM

Replies: 0

novice BB Address Book questions

Views: 678

Posted By Mazie

novice BB Address Book questions

Couple of questions on unexpected behavior on BB address book searches:

1: Using FIND to look for name Coty. Enter "Co" all names beginning with “Co” including Coty return. Enter “Cot” no entries...

Forum: BES Admin Corner

03-01-2007, 02:51 PM

Replies: 4

Date 24 hours ahead on all 7100's in enterprise

Views: 718

Posted By Mazie

Date 24 hours ahead on all 7100's in enterprise

The Network Time is 24 hours ahead on just our 7100's. After speaking to some users this may have been going on before the whole DST thing. Wipe and master Reset do not cure the problem. Anyone else...

Forum: General Legacy Device Discussion

03-01-2007, 01:55 PM

Replies: 1

date 24 hours ahaed on all 7100's in enterprise

Views: 669

Posted By Mazie

date 24 hours ahaed on all 7100's in enterprise

It seems the date on all of our 7100's is ahead by exactly 24 hours. The date is accurate on all of our other models. We're on BES 4.0 SP6. Is there a cure for this?
Thanks

Forum: BES Admin Corner

03-01-2007, 12:17 PM

Replies: 11

BES Manager on desktop?

Views: 2,225

Posted By Mazie

You'll need whatever Exchange and AD (and SQL too...

You'll need whatever Exchange and AD (and SQL too of course) permissions the BES services have in order to fully manage your BES users. I did not wish to further elevate my account so I elected not...

Forum: BES Admin Corner

03-01-2007, 11:46 AM

Replies: 11

BES Manager on desktop?

Views: 2,225

Posted By Mazie

I did it but you have to login to the workstation...

I did it but you have to login to the workstation as the BES Service account and all the requirements such as Exchange tools etc. have to be on the workstation. Basically it was easier to RDP into...

Forum: BES Admin Corner

03-01-2007, 11:41 AM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

We have "Awaiting Patch" and other errors on many...

We have "Awaiting Patch" and other errors on many virgin v 2.2 installs. Maybe v 3.0?

Forum: BES Admin Corner

03-01-2007, 10:39 AM

Replies: 3

Module aliases: 2 providers for 25 targets...hmm that's a new one for me.

Views: 1,208

Posted By Mazie

I have it too. Obviously it has no relation to...

I have it too. Obviously it has no relation to the number of handhelds you have. It started when I applied v1.5 of the patch. Applying v2.2 did not make the warning go away.

Forum: BES Admin Corner

02-28-2007, 11:05 AM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

Of course one of the reasons to deploy v2.2 of...

Of course one of the reasons to deploy v2.2 of the patch is to eliminate the reporting errors and eliminate the need to clear the backup data for any users...

Forum: BES Admin Corner

02-27-2007, 04:56 PM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

[QUOTE=AlmostThere]You can select a whole group...

[QUOTE=AlmostThere]You can select a whole group using the shift/control keys for multiple or single selections.

When I do this from Blackberry Manager, I no longer have "Properties" as an option...

Forum: BES Admin Corner

02-27-2007, 04:30 PM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

Clearing the wireless backup data did eventually...

Clearing the wireless backup data did eventually allow the DSTquery tool to report the patch as "Applied". However, it looks like you have to open the properties af each user 1 at a time to do this....

Forum: BES Admin Corner

02-27-2007, 02:04 PM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

In our test group the v2.2 patch applies over the...

In our test group the v2.2 patch applies over the v1.5 OK. But the DSTquery tool still reports "Awaiting Patch" even though it has been successfully applied. DSTquery does, however, show v2.2 in the...

Forum: BES Admin Corner

02-27-2007, 11:19 AM

Replies: 57

DST 2007 Patch Manager Version 2.2

Views: 10,097

Posted By Mazie

reindexing for v 2.2

I copied the new files and reindexed (loader /index). This did NOT update my .pkg or .xml files. The PkgDBCache.xml file still reported the old version (1.5) and file size.

I deleted the .xml and...

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