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Search took 0.02 seconds. Search: Posts Made By: dcpatti
Forum: BES Admin Corner 03-14-2006, 01:36 PM
Replies: 3
Views: 3,402
Posted By dcpatti
Thanks, will try!

Thanks, will try!
Forum: BES Admin Corner 03-13-2006, 08:06 PM
Replies: 3
Views: 3,402
Posted By dcpatti
Weird issue with Blackberry Messenger

Not sure which forum this belongs in :)
I have two users who were IM'ing each other on Blackberry Messenger. Call them Fred and Barney. Now, on Barney's Blackberry, down where you would normally see...
Forum: BES Admin Corner 02-26-2006, 02:19 PM
Replies: 7
Views: 1,520
Posted By dcpatti
Check on your firewall that 3101 is open. We've...

Check on your firewall that 3101 is open. We've had the firewall teams make changes and not get the rules back in place right. There's a utility called bbsrptest, I think you can download it from...
Forum: RIM Stock/Legal Discussion 02-26-2006, 02:16 PM
Replies: 17
Views: 18,187
Posted By dcpatti
It's very funny, actually. The Good devices don't...

It's very funny, actually. The Good devices don't open Word Perfect attachments, and the rep didn't know if there was an add-on that would do it. So that basically killed the meeting in about the...
Forum: BES Admin Corner 02-24-2006, 03:05 PM
Replies: 8
Views: 1,566
Posted By dcpatti
Are you using a single BESAdmin account or is...

Are you using a single BESAdmin account or is there a dedicated BESAdmin-type account for each physical site?
Forum: BES Admin Corner 02-24-2006, 03:03 PM
Replies: 2
Views: 1,277
Posted By dcpatti
Problems with Remote Mailbox-homed Users

We have two BES in our HQ location and about 700 users. Most of the users' mailboxes are in the HQ site (multiple mailbox servers) and while most of them are on one BES, a handful are on the second...
Forum: RIM Stock/Legal Discussion 02-24-2006, 09:48 AM
Replies: 17
Views: 18,187
Posted By dcpatti
Great suggestion. I had no idea the server and...

Great suggestion. I had no idea the server and client licensing was so expensive. With our user base and the cost of a decent set of hardware, that is going to be well over $200k. Much appreciated!...
Forum: RIM Stock/Legal Discussion 02-24-2006, 09:35 AM
Replies: 17
Views: 18,187
Posted By dcpatti
GoodLink?

I'm not a fan of GoodLink (I might not even have the name right) but I just got called into a meeting with a bunch of my bosses in about an hour. They are all freaking out over the "blackout" which...
Forum: BES Admin Corner 02-03-2006, 04:47 PM
Replies: 13
Views: 3,049
Posted By dcpatti
We created an AD/Exchange Distribution List for...

We created an AD/Exchange Distribution List for the Blackberry users (we need that anyway to notify the users of planned outages, training offered, etc), utilize a standard set of Exchange Custom...
Forum: BES Admin Corner 02-03-2006, 03:59 PM
Replies: 4
Views: 2,253
Posted By dcpatti
I'd love to be able to do the same thing, and...

I'd love to be able to do the same thing, and have the Exchange-based "Pager" map to the Berry-based "Radio Phone". Would make my users very, very happy!
Forum: BES Admin Corner 02-01-2006, 12:01 PM
Replies: 2
Views: 1,220
Posted By dcpatti
We had a similar problem that all came back to...

We had a similar problem that all came back to the original install not following the vendor specs. Unless your server is horribly undersized for your user count, I would start by checking the...
Forum: BES Admin Corner 02-01-2006, 11:44 AM
Replies: 2
Views: 4,110
Posted By dcpatti
If there is more than one server involved, make...

If there is more than one server involved, make sure BESAdmin has the appropriate rights to the server object where the user mailbox is homed. We had the same problem when we deployed a bunch out to...
Forum: General BlackBerry Discussion 02-01-2006, 11:40 AM
Replies: 3
Views: 1,340
Posted By dcpatti
You can always just take the SIM chip out.

You can always just take the SIM chip out.
Forum: BES Admin Corner 01-11-2006, 10:19 AM
Replies: 8
Views: 5,220
Posted By dcpatti
Yes, if 3101 is not open, then the BES will not...

Yes, if 3101 is not open, then the BES will not work. You'll get a status of "SRP Disconnected."
Forum: BES Admin Corner 01-11-2006, 10:15 AM
Replies: 2
Views: 983
Posted By dcpatti
Everybody's reactivating...

Well, not everyone, but we have seen quite a rash of devices that have various problems (most commonly, can recieve mail but cannot send, get the red X, or the MAPI service is gone, and so is the...
Forum: BES Admin Corner 12-16-2005, 03:57 PM
Replies: 2
Views: 1,611
Posted By dcpatti
Thanks, that's just what I needed and a really...

Thanks, that's just what I needed and a really great reference, too!
Forum: BES Admin Corner 12-16-2005, 02:27 PM
Replies: 2
Views: 1,611
Posted By dcpatti
35 ms Response time

Just wondering if anyone can provide a link to Blackberry's site, or to Microsoft's site, where either vendor states that there needs to be ping times of less than 35ms between the BES and the...
Forum: BES Admin Corner 12-15-2005, 08:44 AM
Replies: 4
Views: 2,166
Posted By dcpatti
Wow, I didn't know we could do that via a policy....

Wow, I didn't know we could do that via a policy. Let me pick through the policy templates and see if I can find it!
Forum: BES Admin Corner 12-14-2005, 01:51 PM
Replies: 1
Views: 1,170
Posted By dcpatti
MDAC versions

I'm not a SQL guy so this may seem like a silly question but here goes... I know RIM recommends having MDAC v2.8 on the BES as well as on the SQL server hosting the database... what negative impact,...
Forum: BES Admin Corner 12-14-2005, 09:59 AM
Replies: 4
Views: 2,166
Posted By dcpatti
Disable Redirection while Cradled

Question... we are running BES 4.0 with Exchange 2000, and a mix of 7510, 7520 and 7290 clients. We used to have the Desktop Manager 4.0 deployed to all user PC's but recently pulled that back...
Forum: BES Admin Corner 12-13-2005, 10:04 AM
Replies: 12
Views: 18,550
Posted By dcpatti
Thanks for the replies. Much appreciated!

Thanks for the replies. Much appreciated!
Forum: BES Admin Corner 12-13-2005, 09:16 AM
Replies: 12
Views: 18,550
Posted By dcpatti
Question Hard Delete from Outlook--- reconcile to device?

Good morning!
Not sure if this is possible but here goes!
We have Exchange 2000, BES 4.0, and a mix of 7510, 7520 and 7290 devices. When users delete from Outlook the "normal" way--- select message...
Forum: BES Admin Corner 12-12-2005, 09:51 PM
Replies: 27
Views: 21,586
Posted By dcpatti
I thought Kill did something more to the device...

I thought Kill did something more to the device than just wipe and lock it. If I remember correctly, we had one we had to kill and it actually ended up getting returned; we had to send it to Nextel...
Forum: General BlackBerry Discussion 11-23-2005, 03:20 PM
Replies: 5
Views: 1,102
Posted By dcpatti
Thanks! We are going to try that. I'm also going...

Thanks! We are going to try that. I'm also going to try and get a flat-file dump of what is in the database because we need to know more about the mechanics before moving forward. I'm wondering...
Forum: General BlackBerry Discussion 11-23-2005, 11:45 AM
Replies: 5
Views: 1,102
Posted By dcpatti
How to Migrate the BES?

We have a very crazy situation here...
We have 2 Blackberry Enterprise Servers. One is older and hosts about 450 users. The newer one has only a handful of users on it. When the older server was...
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