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Forum: BlackBerry Help

04-02-2016, 09:26 PM

Replies: 8

Z10: Password (may have) reset itself + can not use keyboard

Views: 8,098

Posted By TDM

Re: Z10: Password (may have) reset itself + can not use keyboard

I tried both USB ports (I'm working with a macbook air for this, so I only have two). I'll try again tonight with no other processes running, and if that doesn't work then I'll try a desktop mac and...

Forum: BlackBerry Help

04-02-2016, 03:13 PM

Replies: 8

Z10: Password (may have) reset itself + can not use keyboard

Views: 8,098

Posted By TDM

Re: Z10: Password (may have) reset itself + can not use keyboard

So link let me enter my password on the loading screen. I left it alone and came back 30 minutes later so I think that I was probably not waiting long enough.

But I got the message 'Try...

Forum: BlackBerry Help

04-02-2016, 01:54 PM

Replies: 8

Z10: Password (may have) reset itself + can not use keyboard

Views: 8,098

Posted By TDM

Re: Z10: Password (may have) reset itself + can not use keyboard

I have downloaded blackberry link & am trying to back up my phone, but it asks me to enter my password and then leaves me with a loading message (it's been like that for a while, now).

Is the...

Forum: BlackBerry Help

04-02-2016, 12:34 AM

Replies: 8

Z10: Password (may have) reset itself + can not use keyboard

Views: 8,098

Posted By TDM

Z10: Password (may have) reset itself + can not use keyboard

I have had a Z10 for the past year, and it has - so far - been great. For the last few weeks, I've had a short number-only password. A few hours ago, I went to unlock my phone and I got the wrong...

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