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Search took 0.53 seconds. Search: Posts Made By: jcoke
Forum: BES Admin Corner 08-10-2006, 08:21 PM
Replies: 22
Views: 3,871
Posted By jcoke
Even though it is a .wav file doesn't mean that...

Even though it is a .wav file doesn't mean that the BB wav codec will play it. The media player in PocketPC/(not so)SmartPhone cannot play the Unity wav attachements either. For the record, Unity...
Forum: BES Admin Corner 06-02-2006, 12:25 PM
Replies: 2
Views: 1,217
Posted By jcoke
It doesn't matter what the read status of the...

It doesn't matter what the read status of the message is. BES must "see" the message move from one folder to another (including Deleted Items) in order to make a change on the handheld. Hard...
Forum: BES Admin Corner 04-28-2006, 09:23 AM
Replies: 6
Views: 1,758
Posted By jcoke
In short, the PIN identifies the device with the...

In short, the PIN identifies the device with the BES, the SIM identifies the device with the GSM carrier. Its (kinda, sorta) like if you had 2 PCs but only one patch cable.
Forum: BES Admin Corner 01-25-2006, 11:17 AM
Replies: 1
Views: 1,053
Posted By jcoke
The BES instance name is what's important and...

The BES instance name is what's important and can't be changed. The windows name of the server can be changed at any time.
Forum: BES Admin Corner 12-29-2005, 01:06 PM
Replies: 20
Views: 35,573
Posted By jcoke
You'd have to e-mail it to everyone with some...

You'd have to e-mail it to everyone with some import instructions and you'd have to do that over and over again as it's updated. It doesn't scale well as you can guess.
Forum: BES Admin Corner 12-29-2005, 12:57 PM
Replies: 20
Views: 35,573
Posted By jcoke
Are you aware that you can execute on-demand...

Are you aware that you can execute on-demand lookups in the GAL from the handheld? In the addressbook just click the wheel and "Lookup."
Forum: BES Admin Corner 12-29-2005, 12:46 AM
Replies: 1
Views: 935
Posted By jcoke
It wants the .msi from the SP2 install, not the...

It wants the .msi from the SP2 install, not the original .msi.
Forum: BES Admin Corner 12-15-2005, 02:28 PM
Replies: 2
Views: 1,773
Posted By jcoke
Ridiculous Call Logs

Anyone know why the phone call logs are so huge on the BB/BES? When doing an activation - after a f/w upgrade in this case - the sync. of the phone call logs from the server is ticking past an hour...
Forum: BES Admin Corner 11-30-2005, 11:38 AM
Replies: 7
Views: 1,522
Posted By jcoke
BES monitors a given set of folders for...

BES monitors a given set of folders for redirection and with 4.0 code that default is Inbox and Sent. In order for redirection to occur BES must see the message arrive in the set of folders that its...
Forum: BES Admin Corner 11-29-2005, 02:54 PM
Replies: 3
Views: 2,509
Posted By jcoke
^-- Kind of off-topic in this thread. Anyway I...

^-- Kind of off-topic in this thread. Anyway I too have this problem with the majority of my users. RIM wasn't any help other than to say that it should be fixed in the next service pack, SP2 was...
Forum: BES Admin Corner 11-28-2005, 12:43 PM
Replies: 3
Views: 868
Posted By jcoke
If you're talking about the blackberry...

If you're talking about the blackberry information in the users' mailboxes then use dbclean to remove them. You'll have to run it for each former BB user.
Forum: BES Admin Corner 11-24-2005, 10:34 PM
Replies: 5
Views: 4,050
Posted By jcoke
Mine does that all the time as well. Just a...

Mine does that all the time as well. Just a defect in the product apparently.
Forum: BES Admin Corner 11-02-2005, 12:20 PM
Replies: 7
Views: 1,377
Posted By jcoke
I second the Barracuda. We had Surfcontrol and...

I second the Barracuda. We had Surfcontrol and bought 2 Barracuda 300s. With updates and 24hr replacement they cost us less than the annual maint. renewal for Surfcontrol. It also moved spam...
Forum: BES Admin Corner 10-31-2005, 02:35 PM
Replies: 3
Views: 1,075
Posted By jcoke
The perfect answer is that it depends :-). Its...

The perfect answer is that it depends :-). Its best to co-locate the BES and the mailbox server containing the BB users on the same segment. In a previous post one user did complain that the...
Forum: BES Admin Corner 10-26-2005, 11:02 AM
Replies: 17
Views: 1,759
Posted By jcoke
^---Amen, typical knee-jerk media response.

^---Amen, typical knee-jerk media response.
Forum: BES Admin Corner 10-17-2005, 11:15 PM
Replies: 2
Views: 1,178
Posted By jcoke
This is because BES must "watch" the message get...

This is because BES must "watch" the message get moved to the Deleted Items folder. You'll notice that when you delete the message from Unity, the message is deleted in place and does not get moved...
Forum: Bluetooth Connection 10-03-2005, 10:18 PM
Replies: 7
Views: 1,063
Posted By jcoke
Actually, saw it on the rack at BestBuy this...

Actually, saw it on the rack at BestBuy this evening.
Forum: BES Admin Corner 09-29-2005, 02:08 PM
Replies: 4
Views: 1,159
Posted By jcoke
Are the domains part of the same forest and the...

Are the domains part of the same forest and the Exchange servers part of the same org?
Forum: BES Admin Corner 09-29-2005, 02:06 PM
Replies: 12
Views: 1,434
Posted By jcoke
No, it is a separate application that should be...

No, it is a separate application that should be in the BlackBerry Enterprise Server program group.
Forum: BES Admin Corner 09-28-2005, 12:28 PM
Replies: 12
Views: 1,434
Posted By jcoke
Have you looked in the BlackBerry Handheld...

Have you looked in the BlackBerry Handheld Configuration Tool? It will give you a report of all your handhelds including device phone number.

I would caution anyone against removing the phone...
Forum: BES Admin Corner 09-23-2005, 08:56 PM
Replies: 4
Views: 1,277
Posted By jcoke
I ended up on the phone with RIM and they...

I ended up on the phone with RIM and they confirmed that my config was good. The tech could not come up with a workaround but thought the issue should be resolved in the next service pack.
Forum: BES Admin Corner 09-21-2005, 06:38 PM
Replies: 1
Views: 1,188
Posted By jcoke
You can do that if not being able to send as his...

You can do that if not being able to send as his regular e-mail address on one of them was a possibility. Create another Exchange mailbox and then forward the messages from the original to the new. ...
Forum: BES Admin Corner 09-20-2005, 09:52 AM
Replies: 4
Views: 1,277
Posted By jcoke
Did a full handheld wipe with step 3 above.

Did a full handheld wipe with step 3 above.
Forum: BES Admin Corner 09-19-2005, 10:57 PM
Replies: 4
Views: 1,277
Posted By jcoke
Folder will not sync

I have a user who's Memo/Notes folder will not sync, period. I've done just about everything including
1) Toggle wireless sync on/off both globally and on the notes folder.
2) Reactivated
3)...
Forum: General BlackBerry Discussion 09-14-2005, 11:29 PM
Replies: 3
Views: 993
Posted By jcoke
So when the user sends an e-mail from the Outlook...

So when the user sends an e-mail from the Outlook client, it is queued and sent immediately but when the same user sends from the BB it remains queued? Are the messages you're talking about intra or...
Forum: General BlackBerry Discussion 09-14-2005, 12:28 PM
Replies: 3
Views: 993
Posted By jcoke
Going to need some more information. First, does...

Going to need some more information. First, does "it will take upto on hour to leave the server" mean that you can see the message in the Exchange queues and tracking logs or is the message pending...
Forum: General BlackBerry Discussion 09-14-2005, 11:46 AM
Replies: 16
Views: 1,121
Posted By jcoke
No, the HHM was introduced in 4.0.

No, the HHM was introduced in 4.0.
Forum: General Legacy Device Discussion 09-13-2005, 10:05 AM
Replies: 13
Views: 1,735
Posted By jcoke
Here's hoping that the real power hitters here...

Here's hoping that the real power hitters here (Jibi, Dawg, etc.) never answer a question from that a-hole, ever.
Forum: General Legacy Device Discussion 09-08-2005, 12:32 PM
Replies: 5
Views: 1,179
Posted By jcoke
If he has a (working) 7290 he's not going to need...

If he has a (working) 7290 he's not going to need activation (i.e. a new line of service) and that makes it a much more expensive proposition.
Forum: General Legacy Device Discussion 09-06-2005, 03:49 PM
Replies: 29
Views: 2,777
Posted By jcoke
It happens on Cingular's network also. I'd also...

It happens on Cingular's network also. I'd also say its not the handheld as I had to RMA his handhled for a different issue and it did it beeps on both. Well, I should say its not a defect specific...
Forum: General Legacy Device Discussion 09-04-2005, 04:31 PM
Replies: 29
Views: 2,777
Posted By jcoke
Nothing to do with BT, the complaining user...

Nothing to do with BT, the complaining user doesn't use it.
Forum: General Legacy Device Discussion 08-31-2005, 07:25 PM
Replies: 29
Views: 2,777
Posted By jcoke
My VP just let me know that he can get the beep...

My VP just let me know that he can get the beep even while stationary. I'm not a GSM engineer so is it possible to switch towers when your location is fixed? That is to say is there a db floor that...
Forum: BES Admin Corner 08-31-2005, 02:56 PM
Replies: 21
Views: 2,576
Posted By jcoke
That's not true. Our 4.0 upgrade from Cingular...

That's not true. Our 4.0 upgrade from Cingular was delivered via electronic fulfillment from BlackBerry's website.
Forum: General Legacy Device Discussion 08-31-2005, 01:01 PM
Replies: 29
Views: 2,777
Posted By jcoke
My VP has described this exact event to me only...

My VP has described this exact event to me only he's on a 7290.
Forum: BES Admin Corner 08-25-2005, 03:58 PM
Replies: 7
Views: 2,325
Posted By jcoke
Sure, if the device's radio is turned on and has...

Sure, if the device's radio is turned on and has coverage. If I were Dr. Evil with an orphaned BlackBerry in my hand I'd turn the radio off and have a look around.
Forum: BES Admin Corner 08-24-2005, 09:56 AM
Replies: 1
Views: 1,778
Posted By jcoke
BES reconnection to unmounted DB

I took one of my Exchange 2003 databases down this morning for maintenance and after I had the db remounted BES apparently was not redirecting messages for users on that store. I had to restart the...
Forum: BES Admin Corner 08-17-2005, 11:30 PM
Replies: 12
Views: 4,602
Posted By jcoke
Ok, I just noticed that I only get these warnings...

Ok, I just noticed that I only get these warnings when I run the Blackberry Handheld Configuration Tool.
Forum: BES Admin Corner 08-17-2005, 09:23 PM
Replies: 12
Views: 4,602
Posted By jcoke
I'm getting this message also. Same specs,...

I'm getting this message also. Same specs, Exchange 2003 SP1 org, BES 4.0.2.3 on WS 2003 SP1.
Forum: General Legacy Device Discussion 08-01-2005, 11:37 AM
Replies: 13
Views: 1,761
Posted By jcoke
^ Thank you! I've been wondering whether or not...

^ Thank you! I've been wondering whether or not RIM put different silicon in the 7100g for polyphonic ringtones. So, RIM could, theoretically, code polyphonic ringtones into the 7290?

I've got...
Forum: BES Admin Corner 07-08-2005, 07:40 AM
Replies: 4
Views: 1,097
Posted By jcoke
^ Precisely what I was thinking about the DB. I...

^ Precisely what I was thinking about the DB. I was just worried that when I install 4.0 it will have a problem with the BB data in the user's mailboxes and the admin mailbox. I'll patch to 3.6.5...
Forum: BES Admin Corner 07-07-2005, 01:04 PM
Replies: 4
Views: 1,097
Posted By jcoke
Upgrade before I upgrade?

I'm running 3.6.2 now and plan on upgrading to 4.0 soon. I've pretty much decided to leave the SQL 7.0 mgmt DB behind and start from scratch on a new server then import the users. My question is...
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