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Forum: BES Admin Corner

05-23-2013, 03:46 AM

Replies: 4

BES10 APNs Certificate Error

Views: 5,262

Posted By epsilon

Re: BES10 APNs Certificate Error

Good to know about the password length, but in our case a 7 character long password is provided and the test still fails.
on the logs the following is displayed (BES FQDN replaced):
...

Forum: BES Admin Corner

12-11-2010, 04:29 PM

Replies: 18

BES user not receiving all emails.

Views: 7,303

Posted By epsilon

Re: BES user not receiving all emails.

Indeed. But the problem with handheld receiving some emails instead of all on the device has nothing to do with pst. BES sends the messages to the handheld when they arrive on exchange mailbox. it...

Forum: BES Admin Corner

12-10-2010, 06:02 PM

Replies: 18

BES user not receiving all emails.

Views: 7,303

Posted By epsilon

Re: BES user not receiving all emails.

We are using personal folder on our corporation (email are moved from inbox permanently on personal folders on outlook) and there's no problem at all with hendhelds receiving ALL the emails. That...

Forum: BES Admin Corner

12-10-2010, 04:20 PM

Replies: 18

BES user not receiving all emails.

Views: 7,303

Posted By epsilon

Re: BES user not receiving all emails.

This behaviour is usually due to incorrect mapi/cdo installed on BES. check your mapi32.dll and cdo.dll version on your exchange and then check it on BES. if you're using exchange 2007 or greater,...

Forum: BES Admin Corner

12-07-2010, 05:47 AM

Replies: 5

Automatically Update Handheld Lookups?

Views: 1,424

Posted By epsilon

Re: Automatically Update Handheld Lookups?

another way to delete lookups without rebooting the phone is memory cleaning under security options. you can either run it manually every time you want to clean up stuff like lookups, certificate...

Forum: BES Admin Corner

12-07-2010, 05:42 AM

Replies: 1

E-mail Rules not reflected on blackberry

Views: 1,465

Posted By epsilon

Re: E-mail Rules not reflected on blackberry

Have you turned on folder redirection for the specific folder? (messages-->(press menu)-->options-->email preferences-->(press menu)-->folder redirection).

After fixing this you might be...

Forum: BES Admin Corner

12-03-2010, 04:14 PM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

1) check the permissions of the service account (besadmin) depending on the exchange version you're running (KB02276)
2) I'm seeing lots of users with names such as "pat" or "jose" you're referring...

Forum: BES Admin Corner

12-03-2010, 09:47 AM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

I found the following:

On your policy service log (POLC):
COM Error 0x80004005 in ConnectionItem::ConnectToDB() - Cannot open database "BESMgmt" requested by the login. The login failed. -...

Forum: BES Admin Corner

12-03-2010, 09:02 AM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

Can you also upload MAGT (might be more than one) DISP and ALRT logs?

Forum: BES Admin Corner

12-03-2010, 06:23 AM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

Also i suggest you take a look on KB04185 which fits your problem and environment.

Forum: BES Admin Corner

12-03-2010, 06:05 AM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

So this means no problems with connectivity. you didn't specify it on the description but I've noticed on the subject that you can run manually the service after BES boots up. Have you tried...

Forum: General 8500 Series Discussion - Gemini

12-03-2010, 05:08 AM

Replies: 5

error 734 when trying to use phone as a modem

Views: 11,968

Posted By epsilon

Re: error 734 when trying to use phone as a modem

Error 734 or 735 is PPP Link Control Protocol termination. Check if your apn setting is correct (which i assume it is since you were connecting a week ago) and call your operator to see if the...

Forum: BES Admin Corner

12-03-2010, 04:25 AM

Replies: 12

Unable to start BES automatically, but runs manually

Views: 3,271

Posted By epsilon

Re: Unable to start BES automatically, but runs manually

Hello devas,

can you do the following test for me? Open Blackberry Server Configuration from start menu and select "database connectivity" tab. Press "test sql server connection" and let us know...

Forum: OS 6

10-27-2010, 05:38 AM

Replies: 2

Torch Web Browser Cache?

Views: 1,851

Posted By epsilon

Hi Craig, cache has nothing to do with this....

Hi Craig,

cache has nothing to do with this. i tried opening this page from other phones as well and i get the same results. it's not BB related. It's just the fact that links on m.engadget.com...

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