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Search took 0.06 seconds. Search: Posts Made By: MI_BB_TECH
Forum: BES Admin Corner 10-18-2010, 10:26 AM
Replies: 6
Views: 3,237
Posted By MI_BB_TECH
Sorry, I should have been clear about that but...

Sorry, I should have been clear about that but didn't want to fill up a page. We do have an employee acceptable use policy for IT equipment but it is in serious need of updating as it does not fully...
Forum: BES Admin Corner 10-18-2010, 09:00 AM
Replies: 6
Views: 3,237
Posted By MI_BB_TECH
Personal Device support model?

Fellow Admins,

I've searched through the posts and all I can find are some posts from 2007 that "sort of" pertain to this but have all been closed.

Here is my predicament...

We currently...
Forum: BES Admin Corner 07-09-2007, 10:37 AM
Replies: 12
Views: 4,446
Posted By MI_BB_TECH
Nice fix! I like the batch approach better.... ...

Nice fix! I like the batch approach better....

We're having the same problems here... when I read the KB and it said "The matter had been escalated internally", I knew that we'd be on our own as...
Forum: RIM Software 05-24-2007, 01:43 PM
Replies: 3
Views: 2,123
Posted By MI_BB_TECH
Cool Simpler Fix

We have been having the same problem here... We run 4.0.6 BES for GW and the 6.5.4 R1 client. and about 500 users...It is a very random occurence but it is getting to the point of being annoying......
Forum: BES Admin Corner 05-22-2007, 01:25 PM
Replies: 3
Views: 957
Posted By MI_BB_TECH
Jorno is correct... we verified this through...

Jorno is correct... we verified this through RIM... groups do not transfer from GW address book and there is no easy way to re-create them on the BB. It can be a real P.I.T.A sometimes...
Forum: General Legacy Device Discussion 03-12-2007, 02:53 PM
Replies: 6
Views: 2,289
Posted By MI_BB_TECH
Cool Dude! Get a Jabra!!!

I was surprised that none of you have mentioned what a great headset Jabra puts out? I currently own the model 250v (V means vibrates) I too have weird shaped ears and found this model to be...
Forum: Rumor Mill 03-12-2007, 01:54 PM
Replies: 29
Views: 5,089
Posted By MI_BB_TECH
Thumbs up Rev A. Kicks Butt!

Rev a. is Sprint/Nextel's latest iteration of high speed BroadBand.
We had a chance to test some Rev A devices here in Michigan recently and were getting downloads speeds close to 2nd Gen DSL...
Forum: General Legacy Device Discussion 10-27-2006, 01:12 PM
Replies: 15
Views: 10,246
Posted By MI_BB_TECH
Try this

we've had similar problems... try this its worked for us numerous times..

go into the address book and select options, go to the entry that says "wireless synchronization". by default its set to...
Forum: BlackBerry Guides 10-18-2006, 10:26 AM
Replies: 15
Views: 4,949
Posted By MI_BB_TECH
Smile Thank You! and...Still Looking for new ideas

Thank You all for the suggestions, we do appreciate them...

We use a centralized IT environment here (Which means that our agency supports all of the other agencies for the devices) and as much...
Forum: RIM Software 10-05-2006, 10:01 AM
Replies: 9
Views: 3,534
Posted By MI_BB_TECH
Question Thank you sire may I have another!!

I have the same problem only we are a GroupWise Shop. We have some users that do not want to synchronize wirelessly (Go Figure?!?!) so they want to synch it on their desktops like a palm. When they...
Forum: General Legacy Device Discussion 05-25-2006, 01:56 PM
Replies: 45
Views: 9,540
Posted By MI_BB_TECH
Angry Same problem with Alltel

I work as a support tech for a State that has almost 600 BB's on the BES. We had a lot of people order the 7130e once Alltel started offering it, just for the hi-speed connectivity, and "stability"...
Forum: General Legacy Device Discussion 05-25-2006, 01:15 PM
Replies: 2
Views: 851
Posted By MI_BB_TECH
What he said...... and if that doesn't work......

What he said...... and if that doesn't work... reload the O.S.

We have over 600 users on ours and everytime one of them tries to run the corporate mail and their private mail together we get...
Forum: BlackBerry Guides 05-19-2006, 10:49 AM
Replies: 15
Views: 4,949
Posted By MI_BB_TECH
Arrow Been there...

Guys...

We've tried both approaches....

I don't know where you're from but we believe in customer service...
Hell...nothing would make me happier than to drop the thing off and RUN or say...
Forum: BlackBerry Guides 05-18-2006, 03:45 PM
Replies: 15
Views: 4,949
Posted By MI_BB_TECH
Question Who does your Training?

I am currently a member of what we call the "Wireless Support Team" here in one of the Northern State"s Government. We're up to almost 600 BlackBerrys and its getting to be a little overwhelming...
Forum: General Legacy Device Discussion 04-12-2006, 01:02 PM
Replies: 8
Views: 6,647
Posted By MI_BB_TECH
We've had the same issues here at our shop......

We've had the same issues here at our shop... first we try reloading the OS and if that doesn't cure it.... OFF TO Nextel it goes... er.. I mean Sprint along with Nextel <G>
Forum: General Legacy Device Discussion 04-12-2006, 12:50 PM
Replies: 14
Views: 1,756
Posted By MI_BB_TECH
Talking 7130 comments

Had my 7130 on the Alltel network for a couple weeks attached to our GroupWise BES. I've had lots of problems getting an 1XEV signal even though we're in an EVDO area. Alltel seems clueless to...
Forum: BES Admin Corner 03-16-2006, 02:13 PM
Replies: 9
Views: 1,478
Posted By MI_BB_TECH
Post Stuff we use

Some of our users wanted Bluetooth keyboards and had the money to buy them so rather than have to "hand" load each one, we used the utilities in the BES to rollout the application as a software...
Forum: BES Admin Corner 03-16-2006, 12:02 PM
Replies: 6
Views: 1,149
Posted By MI_BB_TECH
Post almost forgot....

Almost forgot my response to Jibi....

I agree and understand about the search function but we were having issues with 7100i's activating last week and found nothing doing a "GroupWise"...
Forum: BES Admin Corner 03-16-2006, 11:56 AM
Replies: 6
Views: 1,149
Posted By MI_BB_TECH
Lightbulb GroupWise Corner part 2

You know.... :oops:

Being the "newbie" that I am, about 30 seconds after I posted that.. I said to myself "Self.... they probably wouldn't want to do that because then everyone else would want a...
Forum: BES Admin Corner 03-15-2006, 02:46 PM
Replies: 2
Views: 1,400
Posted By MI_BB_TECH
Post Same Problem

We've had the same problem here too... RIM gave us the same line as well. we've just tried to train our users to leave the darn things on... it has cut down on the problems...

Hope that helps a...
Forum: BES Admin Corner 03-15-2006, 02:06 PM
Replies: 6
Views: 1,149
Posted By MI_BB_TECH
Question GroupWise BES Corner?

The members of our support team here really love this site as it has provided many solutions to our problems. Its always nice to read the posts and realize that you are NOT crazy because someone,...
Forum: General BlackBerry Discussion 12-14-2005, 09:06 AM
Replies: 187
Views: 17,386
Posted By MI_BB_TECH
Bluetooth prompt

BIgDaadio,

if i'm understandig your question correctly here is your answer...
Once you've paired your Btooth headset to your BB, click on options, bluetooth,select the device, click the...
Forum: BlackBerry Network 12-08-2005, 09:48 AM
Replies: 5
Views: 1,700
Posted By MI_BB_TECH
Nextel Experiencing "Spot" data outages

Here's some info you might find interesting....

I work for a State Wireless support team and have spent the better part of this week with weird activation problems on "Only" Nextel devices. We...
Forum: General Legacy Device Discussion 11-28-2005, 01:31 PM
Replies: 200
Views: 55,305
Posted By MI_BB_TECH
Our verizon rep is telling us he can get us a...

Our verizon rep is telling us he can get us a test sample in a couple weeks. My Cingular Rep is supposed to deliver mine next Monday.... hope that helps!
Forum: RIM Software 07-29-2005, 10:28 AM
Replies: 6
Views: 2,719
Posted By MI_BB_TECH
Question same problem here

We're running BES 4.0 and all of my users are experiencing the same problem.
if its a .pdf created in Adobe they can open it fine... if its scanned into Adobe and then made into a .pdf... all I get...
Forum: Media Center 06-06-2005, 01:08 PM
Replies: 87
Views: 17,464
Posted By MI_BB_TECH
Unhappy Hmmm ???

Was all excited about the site but three attempts now and nothing has arrived on my BB after about half an hour wait. Not a server problem as I am still getting my regular mail...

Any suggestions?
Forum: Hardware & Accessories 05-05-2005, 12:38 PM
Replies: 19
Views: 15,541
Posted By MI_BB_TECH
Talking Same problem with 7520

I am a new wireless support tech here at the State of Michigan and have a client with exactly the same problem. I just did an upgrade to her 7520 to 4.0 and now every call comes in as "unknown", even...
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