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Search took 0.24 seconds. Search: Posts Made By: hugheser
Forum: BES Admin Corner 05-19-2010, 08:09 AM
Replies: 7
Views: 15,149
Posted By hugheser
We just discovered this as well. It is happening...

We just discovered this as well. It is happening only on our two failover servers. Was RIM able to help you with this?
Forum: BES Admin Corner 01-05-2010, 12:54 PM
Replies: 28
Views: 9,332
Posted By hugheser
Not yet unfortunately. I replied to the incident...

Not yet unfortunately. I replied to the incident again today asking if they can give me any more info. They haven't sent me anything new in several days now. I will update here once I know more. ...
Forum: BES Admin Corner 12-23-2009, 11:26 AM
Replies: 28
Views: 9,332
Posted By hugheser
I don't think that is it in my case. It has...

I don't think that is it in my case. It has worked since May and didn't stop working until the latest updates. Also the services are running on all 4 servers. That isn't the problem.
Here is a...
Forum: BES Admin Corner 12-23-2009, 10:34 AM
Replies: 5
Views: 1,802
Posted By hugheser
It is probably talking about the besx501mr1.msp...

It is probably talking about the besx501mr1.msp file that is contained within the MR1 zip file. Do you see that file?
Forum: BES Admin Corner 12-22-2009, 03:22 PM
Replies: 28
Views: 9,332
Posted By hugheser
Tim, I have the same problem with the...

Tim, I have the same problem with the BESUseradminclient. They said it is a known issue but they don't have a fix out yet. Nothing in the KB about it either. You might want to contact support to...
Forum: BES Admin Corner 12-22-2009, 01:41 PM
Replies: 28
Views: 9,332
Posted By hugheser
I'm on the phone with RIM now and I was told it...

I'm on the phone with RIM now and I was told it is a known issue with 5.0.1 MR1. They are working on a new MR. They are trying to come up with a temporary workaround at the moment but no luck so...
Forum: BES Admin Corner 12-22-2009, 01:08 PM
Replies: 28
Views: 9,332
Posted By hugheser
Yes they are setup with round robin in DNS but I...

Yes they are setup with round robin in DNS but I am not using that name. I am browsing directly to the machine.

They do have only one NIC since they are virtual machines. Again, this all...
Forum: BES Admin Corner 12-22-2009, 12:24 PM
Replies: 28
Views: 9,332
Posted By hugheser
Yes I am talking about the BlackBerry...

Yes I am talking about the BlackBerry Administration Service. We have 4 BES servers. 2 primary and 2 standby. The BAS service is what isn't working. It is enabled on all of the servers but can...
Forum: BES Admin Corner 12-22-2009, 10:38 AM
Replies: 28
Views: 9,332
Posted By hugheser
Yes I am. I know it isn't working because I...

Yes I am. I know it isn't working because I cannot access it by browsing directly to the machine's address. For example, https://machine1/webconsole/login does not work but...
Forum: BES Admin Corner 12-21-2009, 05:40 PM
Replies: 28
Views: 9,332
Posted By hugheser
No they have a single NIC. RIM never responded...

No they have a single NIC. RIM never responded to my ticket so hopefully I hear something early tomorrow.
Thanks
Forum: BES Admin Corner 12-21-2009, 03:52 PM
Replies: 28
Views: 9,332
Posted By hugheser
Here's a quick update. I haven't been able to...

Here's a quick update. I haven't been able to find a solution to this so I created a support ticket with RIM. It has been about 3 hours without any contact but hopefully they will get back with me...
Forum: BES Admin Corner 12-21-2009, 10:35 AM
Replies: 28
Views: 9,332
Posted By hugheser
I'm experiencing the same thing after upgrading...

I'm experiencing the same thing after upgrading to SP1 yesterday. One of the servers is working OK but the other 3 are not. I'll update here if I discover anything.
Forum: BES Admin Corner 06-08-2009, 01:09 PM
Replies: 3
Views: 2,878
Posted By hugheser
Ugh. I was hoping to upgrade our BES servers to...

Ugh. I was hoping to upgrade our BES servers to SP2 within the next couple weeks. I guess I'll hold off. Has anyone else experienced this? Any successful SP2 installs?
Forum: BES Admin Corner 05-19-2009, 12:48 PM
Replies: 10
Views: 6,608
Posted By hugheser
Mostly. We had some trouble with the...

Mostly. We had some trouble with the collaboration service but after spending a day with a few RIM engineers, I was able to fix it. We put the MDS databases on the remote sql and everything worked.
Forum: BES Admin Corner 05-08-2009, 01:16 PM
Replies: 4
Views: 2,350
Posted By hugheser
To answer your first question, doing all of that...

To answer your first question, doing all of that on one machine is fine. The number of users is small enough it won't matter. We used to run 900 users under 4.1.6 with a local SQL and everything...
Forum: BES Admin Corner 05-06-2009, 11:13 AM
Replies: 29
Views: 14,242
Posted By hugheser
How are are you able to follow along before what...

How are are you able to follow along before what you see doesn't match up? Do you see BlackBerry Administration Service under component view? Can you see the Component information tab before you...
Forum: BES Admin Corner 05-05-2009, 03:09 PM
Replies: 29
Views: 14,242
Posted By hugheser
The instructions Sweater gave you should work. I...

The instructions Sweater gave you should work. I just double checked and it is there for me. I'm even running an eval license and it's there. For me, License key is between the Software management...
Forum: BES Admin Corner 05-04-2009, 11:54 AM
Replies: 74
Views: 16,339
Posted By hugheser
FYI: The BRK is now available.

FYI: The BRK is now available.
Forum: BES Admin Corner 05-04-2009, 08:29 AM
Replies: 7
Views: 5,708
Posted By hugheser
This is what I did to get it working as well. ...

This is what I did to get it working as well. The important thing was to have both checked.
Forum: BES Admin Corner 05-04-2009, 08:27 AM
Replies: 74
Views: 16,339
Posted By hugheser
I downloaded it pretty quickly. Hopefully I'll...

I downloaded it pretty quickly. Hopefully I'll get a test environment up early this week. It doesn't look like the BES resource kit has been updated yet. Are they not releasing that today as well...
Forum: BES Admin Corner 04-17-2009, 01:31 PM
Replies: 3
Views: 2,708
Posted By hugheser
Sorry about bouncing an old message. This same...

Sorry about bouncing an old message.
This same thing is happening to me after I moved a local config and MDSS database to a remote SQL server last night. Everything went smoothly but after all was...
Forum: BES Admin Corner 04-17-2009, 09:49 AM
Replies: 4
Views: 973
Posted By hugheser
I also believe MS Live is running on the beta...

I also believe MS Live is running on the beta Exchange 2010 software. I doubt it is compatible even if you could get access.
Forum: BES Admin Corner 04-14-2009, 10:43 AM
Replies: 10
Views: 6,608
Posted By hugheser
Great. One other question though. When you say...

Great. One other question though. When you say "Run the config wizard", are you talking about the change database wizard that you get from Database Connectivity in the BlackBerry Server...
Forum: BES Admin Corner 04-14-2009, 09:12 AM
Replies: 10
Views: 6,608
Posted By hugheser
Since I'm planning on doing this same thing this...

Since I'm planning on doing this same thing this evening, I would like to clarify this. I don't need to do anything special in order to get the MDS databases to work on the new server? I just...
Forum: BES Admin Corner 02-12-2009, 10:56 AM
Replies: 12
Views: 1,908
Posted By hugheser
I don't know about that. I would prefer to not...

I don't know about that. I would prefer to not do anything to prolong the life of public folders. ;-) Now SharePoint integration would be pretty sweet.
Forum: BES Admin Corner 01-26-2009, 12:41 PM
Replies: 2
Views: 2,515
Posted By hugheser
I can't say. I haven't looked into VOIP on the...

I can't say. I haven't looked into VOIP on the BES and haven't seen any references to it anywhere other than that post.
Forum: BES Admin Corner 01-26-2009, 11:07 AM
Replies: 2
Views: 2,515
Posted By hugheser
Unhappy OCS Client authentication issues

Hello. We have deployed the BB OCS client to quite a few people. In most cases, it goes pretty flawlessly. However in two cases so far, the user is unable to login. We have checked their password...
Forum: BES Admin Corner 09-02-2008, 03:13 PM
Replies: 14
Views: 6,471
Posted By hugheser
We got that error until we enabled FBA and...

We got that error until we enabled FBA and Windows Auth. After that, it worked. If we had either of those selected without the other, it didn't work.
Forum: BES Admin Corner 02-01-2008, 09:53 AM
Replies: 8
Views: 3,028
Posted By hugheser
So far things are still going fine. As for the...

So far things are still going fine. As for the firewall, unfortunately we have no control over it. Our network admins have been struggling with it for a few years now and it hasn't been getting...
Forum: BES Admin Corner 01-31-2008, 02:31 PM
Replies: 8
Views: 3,028
Posted By hugheser
I should also mention that mail to the devices...

I should also mention that mail to the devices has been significantly faster since I removed the server from behind the firewall. In one case, the mail was on the BB before it was seen in Outlook. ...
Forum: BES Admin Corner 01-31-2008, 02:29 PM
Replies: 8
Views: 3,028
Posted By hugheser
Thank you for the replies. Resending the service...

Thank you for the replies. Resending the service books did not help and since these problems have been around for about a week, I doubt it has anything to do with a cell network problem. Checking...
Forum: BES Admin Corner 01-31-2008, 10:19 AM
Replies: 8
Views: 3,028
Posted By hugheser
The only thing they see is:

The only thing they see is:
Forum: BES Admin Corner 01-31-2008, 09:32 AM
Replies: 8
Views: 3,028
Posted By hugheser
Some users having intermittent difficulty sending

I have an odd problem that is driving me nuts. There are about a dozen users out of 500 that can't send initially. And by initially, I mean that when they compose a new message, it won't send but...
Forum: BES Admin Corner 09-19-2007, 08:29 AM
Replies: 4
Views: 3,983
Posted By hugheser
Are the users having calendar problems on...

Are the users having calendar problems on Exchange 2003 or 2007? RIM recommended we keep the 2003 based DLLs on our BES until after we have moved all BES users to 2007. So far doing this has worked...
Forum: BES Admin Corner 09-17-2007, 07:52 AM
Replies: 4
Views: 3,983
Posted By hugheser
I am currently in a mixed environment with 2003...

I am currently in a mixed environment with 2003 and 2007. We are still running the 2003 referenced DLLs on the BES and they work fine for both 2003 and 2007 mailboxes. Some people on here have...
Forum: BES Admin Corner 09-14-2007, 11:13 AM
Replies: 7
Views: 1,120
Posted By hugheser
This may not be relevant with your environment...

This may not be relevant with your environment but I'll let you know what we recently did. It was very quick and very easy. I tried the HP Physical to Proliant migration software. I didn't have a...
Forum: BES Admin Corner 09-14-2007, 10:36 AM
Replies: 4
Views: 2,022
Posted By hugheser
I found it's easier to be honest up front than to...

I found it's easier to be honest up front than to try to justify it after I recommend someone do something stupid. :)
Forum: BES Admin Corner 09-14-2007, 10:02 AM
Replies: 4
Views: 2,022
Posted By hugheser
For the install, as long as the BES Admin account...

For the install, as long as the BES Admin account has the correct permissions on stores in both 2003 and 2007, it doesn't matter which instructions you follow.

We are currently in a mixed...
Forum: BES Admin Corner 09-12-2007, 10:56 AM
Replies: 4
Views: 2,202
Posted By hugheser
Are the people in the Apple OU on one server and...

Are the people in the Apple OU on one server and the people in the Orange OU on another? The BESadmin account needs permissions on all servers/SGs that have BES users. I don't see how moving that...
Forum: General 8300 Series Discussion - Curve 06-15-2007, 01:41 PM
Replies: 2
Views: 1,948
Posted By hugheser
Usb Gps?

Hello. I tried searching but haven't had any luck. Before I buy a cable and test it, do any of you know if it's possible to use a USB GPS puck on the 8300? I have one I often use on my laptop but...
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