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Search took 5.96 seconds. Search: Posts Made By: luvmousie

Forum: BES Admin Corner

11-20-2008, 09:49 AM

Replies: 1

Calendar Sync issue

Views: 849

Posted By luvmousie

Ha, I have a user that is having an issue with...

Ha, I have a user that is having an issue with recurring meetings. Let me find out the details.

Forum: General BlackBerry Discussion

11-20-2008, 09:21 AM

Replies: 0

Outlook Synchronization Issues

Views: 880

Posted By luvmousie

Outlook Synchronization Issues

I have a user that heavily relies on her Blackberry when she is out of the office, and expects that everything synchronizes and is up-to-date with Outlook when she returns. As an FYI, we just...

Forum: General 8300 Series Discussion - Curve

07-02-2008, 12:29 PM

Replies: 1

Calendar Items Not Synchronizing

Views: 639

Posted By luvmousie

Turns out that the Blackberry doesn't seem to...

Turns out that the Blackberry doesn't seem to support .vcs files, but it can read .ics imported Calendar items.

Forum: General 8300 Series Discussion - Curve

07-02-2008, 09:48 AM

Replies: 2

Calendar not Syncing all entries with BES server

Views: 1,012

Posted By luvmousie

I have a user that was importing .vcs files into...

I have a user that was importing .vcs files into his Calendar, and they're not showing on his Blackberry. Does this happen to be the same case?

Forum: General Legacy Device Discussion

07-01-2008, 01:17 PM

Replies: 3

8703e phone calls not connecting

Views: 2,542

Posted By luvmousie

I don't have Verizon, but that sounds ridiculous...

I don't have Verizon, but that sounds ridiculous that they recommend reprogramming your phone every 30 days!

Forum: General 8300 Series Discussion - Curve

07-01-2008, 12:57 PM

Replies: 1

Calendar Items Not Synchronizing

Views: 639

Posted By luvmousie

Calendar Items Not Synchronizing

Does anyone know if there is an issue with synchronizing Outlook calendar items that were imported as a .vcs file? I have a user who noticed that only those items are not being synchronized. He has...

Forum: General Legacy Device Discussion

06-27-2008, 08:31 AM

Replies: 46

Attention: Latest OS: 8703 4.2.1.201/4.2.1.119 (CDMA)

Views: 77,948

Posted By luvmousie

Does anything happen if you don't delete the...

Does anything happen if you don't delete the vendor.xml file?

Forum: General Legacy Device Discussion

06-27-2008, 08:22 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

Okay, I guess the story has changed. The Word...

Okay, I guess the story has changed. The Word document was originally created in Office 2003, then modified in Office 2007, and then saved back in 2003 format.

Forum: General Legacy Device Discussion

06-27-2008, 08:17 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

For the latest Word document that a user is...

For the latest Word document that a user is having an issue with, yes it was originally created in 2007, but then converted to 2003. I just sent him an e-mail to find out if he knows if all...

Forum: General Legacy Device Discussion

05-14-2008, 09:16 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

I just came to the conclusion that only certain...

I just came to the conclusion that only certain Word documents can be opened - until an OS update comes out.

Forum: General Legacy Device Discussion

05-13-2008, 03:09 PM

Replies: 4

Contacts Not Synchronized

Views: 2,232

Posted By luvmousie

None of the missing contacts are distribution...

None of the missing contacts are distribution lists.

Forum: General Legacy Device Discussion

05-13-2008, 02:52 PM

Replies: 4

Contacts Not Synchronized

Views: 2,232

Posted By luvmousie

He does have the first and last name fields...

He does have the first and last name fields filled out.

Forum: General Legacy Device Discussion

05-13-2008, 01:35 PM

Replies: 4

Contacts Not Synchronized

Views: 2,232

Posted By luvmousie

Contacts Not Synchronized

I have a user that has 450 contacts in Outlook. However, they are not updating on his Blackberry - it is only showing 444. He has the latest handheld software, and setting is set to Yes (to...

Forum: General Legacy Device Discussion

05-13-2008, 12:41 PM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

Yep.

Yep.

Forum: General Legacy Device Discussion

05-13-2008, 11:28 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

I have the Blackberry Attachment Service...

I have the Blackberry Attachment Service installed on my Blackberry - and it has the latest OS. Do I need a separate viewer to open Word documents?

Forum: General Legacy Device Discussion

05-13-2008, 11:13 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

I don't quite understand what you're saying that...

I don't quite understand what you're saying that they are supported as e-mail attachments, but I can view only.

I'm trying to open a Word document (not 2007), and it is showing an an unrecognized...

Forum: General Legacy Device Discussion

05-13-2008, 10:36 AM

Replies: 19

Word Documents

Views: 11,799

Posted By luvmousie

Word Documents

Should I assume by searching this forum that Microsoft Word documents are not supported (without having a separate viewer) on the 8703e model?

Forum: General BlackBerry Discussion

09-26-2007, 09:13 AM

Replies: 1

Wrong Voicemail Number

Views: 877

Posted By luvmousie

Nevermind - the user did a hard reset, and it...

Nevermind - the user did a hard reset, and it corrected itself.

Forum: General BlackBerry Discussion

09-26-2007, 08:22 AM

Replies: 1

Wrong Voicemail Number

Views: 877

Posted By luvmousie

Wrong Voicemail Number

I had a user contact me today because his voicemail number changed on its own. We went into Options to clear it out, and re-entered it. That was fine, but he did have a Pause and his voicemail...

Forum: BES Admin Corner

07-24-2007, 09:15 AM

Replies: 15

Problem with enterprise activation

Views: 5,601

Posted By luvmousie

I'm having the same issue. A user informed me...

I'm having the same issue. A user informed me that his e-mails were no longer coming in, and I checked everything (wireless, services, etc.). So, I wiped the handheld, had my BES Administrator prep...

Forum: Rants and Raves Forum

12-15-2006, 12:30 PM

Replies: 93

Hook Up Section?

Views: 7,577

Posted By luvmousie

That was rigged!!!

That was rigged!!!

Forum: General BlackBerry Discussion

12-15-2006, 11:53 AM

Replies: 114

Poll: Screenshots of the BlackBerry Display

Views: 122,335

Posted By luvmousie

I can see that this tool is going to be helpful...

I can see that this tool is going to be helpful for my users!

Forum: General BlackBerry Discussion

12-08-2006, 02:39 PM

Replies: 5

Not accepting password

Views: 6,432

Posted By luvmousie

Yep.

Yep.

Forum: General BlackBerry Discussion

12-08-2006, 02:19 PM

Replies: 5

Not accepting password

Views: 6,432

Posted By luvmousie

I had him return the device to me. I tried his...

I had him return the device to me. I tried his "new" password and the one that I had set before it - didn't accept either. The device is wiping now that we've tried after 10 attempts.

Our...

Forum: General BlackBerry Discussion

12-08-2006, 02:06 PM

Replies: 5

Not accepting password

Views: 6,432

Posted By luvmousie

Not accepting password

I have a user that turned in a Blackberry to me because it was not accepting his password. The device ended up wiping, and then I couldn't reload the applications on it. Sprint sent me a new...

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