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Search took 0.01 seconds. Search: Posts Made By: timmyBES
Forum: General 9800 Series Discussion - Torch 02-23-2011, 05:24 PM
Replies: 8
Views: 4,587
Posted By timmyBES
Re: No Contacts in Contacts but global search and email show them

First try to force a slow sync:

Go to your service books and highlight the DESKTOP[SYCN] service book. Press the menu key. Delete the DESKTOP[SYCN] service book and then press the menu key again...
Forum: BES Admin Corner 02-23-2011, 02:45 PM
Replies: 41
Views: 20,329
Posted By timmyBES
Re: BES 5 Transported Migrated Users not working...please help!

Did you run handheldcleanup after migrating mailboxes?
KB00140-How to use the handheldcleanup.exe tool when moving mailboxes in Microsoft Exchange...
Forum: BES Admin Corner 02-23-2011, 01:10 PM
Replies: 41
Views: 20,329
Posted By timmyBES
Re: BES 5 Transported Migrated Users not working...please help!

You will receive this error if you are not running the IEMStest as the beasadmin account.
Forum: BES Admin Corner 02-23-2011, 01:03 PM
Replies: 15
Views: 8,077
Posted By timmyBES
Re: Cannot add single user to successful BESx install

KB25476-Unable to add users from company directory...
Forum: BES Admin Corner 02-23-2011, 01:02 PM
Replies: 15
Views: 8,077
Posted By timmyBES
Re: Cannot add single user to successful BESx install

The lines of code still point to that article. :(
Forum: BES Admin Corner 02-23-2011, 01:01 PM
Replies: 15
Views: 8,077
Posted By timmyBES
Re: Cannot add single user to successful BESx install

KB19451-"No records were found that match the specified search criteria" appears in the BlackBerry Administration Service console during an attempt to create a BlackBerry enabled user account...
Forum: General 9800 Series Discussion - Torch 02-23-2011, 12:54 PM
Replies: 8
Views: 4,587
Posted By timmyBES
Re: No Contacts in Contacts but global search and email show them

Have you tried doing a RSET on the contact database on the Blackberry?
Forum: General 9800 Series Discussion - Torch 02-23-2011, 12:12 PM
Replies: 8
Views: 4,587
Posted By timmyBES
Re: No Contacts in Contacts but global search and email show them

Are all of his contacts in outlook?
Forum: BES Admin Corner 02-23-2011, 12:07 PM
Replies: 32
Views: 4,651
Posted By timmyBES
Re: BES Express

No problem :) I know that only certain versions are compatible with the transporter. I hope the document works! :)
Forum: BES Admin Corner 02-23-2011, 11:25 AM
Replies: 32
Views: 4,651
Posted By timmyBES
Re: BES Express

Installation and Administration Guide - BlackBerry Enterprise Transporter - BlackBerry Enterprise Server Resource Kit - 5.0.2...
Forum: BES Admin Corner 02-23-2011, 11:21 AM
Replies: 32
Views: 4,651
Posted By timmyBES
Re: BES Express

What version of BES are you running?
Forum: BlackBerry Help 02-21-2011, 04:21 PM
Replies: 11
Views: 3,646
Posted By timmyBES
Re: Update not working! Help!

Check for BlackBerry Device Software updates that you can install over the wireless network - BlackBerry Curve 8520/8530 Smartphones - User Guide - BlackBerry Curve Series - 5.0...
Forum: BlackBerry Help 02-21-2011, 04:19 PM
Replies: 11
Views: 3,646
Posted By timmyBES
Re: Update not working! Help!

You have to check for wireless updates or it could take awhile to immediately be pushed to the device from the carrier.
Forum: OS 6 02-21-2011, 04:14 PM
Replies: 2
Views: 2,680
Posted By timmyBES
Re: OS 6.0 Certificate Import

If you are on a BES. Make sure you can access the site on the BES server. Download the certificate, and then all devices should be able to access the internal site using the bbrowser. If your not on...
Forum: BES Admin Corner 02-21-2011, 04:07 PM
Replies: 12
Views: 1,566
Posted By timmyBES
Re: Upgrade from 5.0.1 to 5.0.2

Below are some useful articles:

The upgrade guide that jadey provided will have the different processes of upgrades.

BAS service tutorial:
BlackBerry® Administration Service...
Forum: BES Admin Corner 02-21-2011, 04:06 PM
Replies: 12
Views: 1,566
Posted By timmyBES
Re: Upgrade from 5.0.1 to 5.0.2

Are you planing to do an inplace upgrade or do you have extra hardware to do a migration?
Forum: BES Admin Corner 02-21-2011, 04:02 PM
Replies: 6
Views: 2,158
Posted By timmyBES
Re: BES Express - Services failing

Im sorry but the KB I referenced was for a different version of BES. I will try to find another article in reference. Were there any recent changes in the environment?
Forum: BES Admin Corner 02-21-2011, 03:56 PM
Replies: 6
Views: 2,158
Posted By timmyBES
Re: BES Express - Services failing

Are the services failing with an error like 5003 or 5302?
Forum: BES Admin Corner 02-21-2011, 03:54 PM
Replies: 6
Views: 2,158
Posted By timmyBES
Re: BES Express - Services failing

Are you logged in as the BESadmin account with the log on as a service permission?
Forum: BES Admin Corner 02-21-2011, 11:00 AM
Replies: 10
Views: 2,942
Posted By timmyBES
Re: Error: Reinstalled BES

Do you have port 443 allowed through the firewall?
Forum: General BlackBerry Discussion 02-20-2011, 10:58 AM
Replies: 13
Views: 2,401
Posted By timmyBES
Re: Is BB the right investment for 5 people in a company who are roaming?

KB05429-Recommendation on the use of Triple DES or AES for BlackBerry transport layer encryption...
Forum: General BlackBerry Discussion 02-20-2011, 10:57 AM
Replies: 5
Views: 3,283
Posted By timmyBES
Re: Unable to connect to mailboxes after introducing Exchange 2010.

KB22601-How to migrate from Microsoft Exchange Server 2003 or 2007 to Microsoft Exchange Server 2010 in a BlackBerry Enterprise Server 5.0 environment...
Forum: General BlackBerry Discussion 02-20-2011, 10:56 AM
Replies: 6
Views: 7,078
Posted By timmyBES
Re: App world problem - won't update apps

I had the same issue and I had to call RIM. RIM stated that it was a known issue, and the current workaround was to create another app world ID.
Forum: BES Admin Corner 02-20-2011, 10:50 AM
Replies: 7
Views: 2,523
Posted By timmyBES
Re: 100s of times daily the following MOM message arrive - what does it mean ?

Try running the handheldcleanup.exe if the mailbox may of been moved.

KB00140-How to use the handheldcleanup.exe tool when moving mailboxes in Microsoft Exchange...
Forum: BES Admin Corner 02-20-2011, 10:48 AM
Replies: 7
Views: 2,246
Posted By timmyBES
Re: Reinstall BES on w8r2

KB15779-How to install or upgrade the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1...
Forum: BES Admin Corner 02-20-2011, 10:46 AM
Replies: 3
Views: 4,963
Posted By timmyBES
Re: Exchange 2010 Address book setting for BESX 5.0.2

Im sorry KB22601:Task 6

KB22601-How to migrate from Microsoft Exchange Server 2003 or 2007 to Microsoft Exchange Server 2010 in a BlackBerry Enterprise Server 5.0 environment...
Forum: BES Admin Corner 02-20-2011, 10:44 AM
Replies: 3
Views: 5,730
Posted By timmyBES
Re: Activating problem - unable to retrieve specific device attributes from the devic

I have to post a few more times so that I can give you the link to the KB.
The KB article that references your error is KB20015. I will be able to post the link in the next post if needed.
Forum: BES Admin Corner 02-20-2011, 10:34 AM
Replies: 3
Views: 5,730
Posted By timmyBES
Re: Activating problem - unable to retrieve specific device attributes from the devic

I have to post a few more times so that I can give you the link to the KB.
Forum: BlackBerry Help 02-20-2011, 01:03 AM
Replies: 3
Views: 1,753
Posted By timmyBES
Re: Calendar not synching

If your work email comes from the BES you cannot use redirector via desktop manager.
Forum: BES Admin Corner 02-20-2011, 12:38 AM
Replies: 12
Views: 10,299
Posted By timmyBES
Re: BES problem "Still handled by desktop"

Check with your provider to make sure that the BES provisioning is still enabled after switching devices.
Also please search the kB for KB00789.

ETP message is picked up by the server but no...
Forum: BES Admin Corner 02-20-2011, 12:12 AM
Replies: 3
Views: 1,558
Posted By timmyBES
Re: BES 5.0SP2 EA taking hours

Have you tried to look at KB13852? Are these new devices? Was the user activated before? Does the device have good signal? Is ETP.DAT making it to the inbox? The time correct on the device as to the...
Forum: BES Admin Corner 02-20-2011, 12:03 AM
Replies: 3
Views: 4,963
Posted By timmyBES
Re: Exchange 2010 Address book setting for BESX 5.0.2

Look at KB2201.

"Under Microsoft Exchange 2010, SP1, the MaxSessionsPerUser setting is no longer included in the Microsoft.exchange.addressbook.service.exe.config file. In Microsoft Exchange 2010...
Forum: BES Admin Corner 02-19-2011, 11:59 PM
Replies: 2
Views: 1,664
Posted By timmyBES
Re: Upgrade from 5.0.1.x to 5.0.2 - No BAS console

Make sure the BAS-AS service and the BAS-NCC services are running. Look in task manager and make sure that the BAS-AS service is climbing to at least 300,000 kb.
Forum: General BlackBerry Discussion 02-19-2011, 11:56 PM
Replies: 5
Views: 3,283
Posted By timmyBES
Re: Unable to connect to mailboxes after introducing Exchange 2010.

I am unable to post an article yet, but please go to blackberry.com,
select support, then knowledge base, search for KB22601.
Forum: BES Admin Corner 02-19-2011, 11:49 PM
Replies: 2
Views: 1,092
Posted By timmyBES
Re: Two Bes Admin accounts?

Go to your services.
Right click on one of the Blackberry services and then go to properties.
Select the log on tab.
Which account is running the services?
Forum: BES Admin Corner 02-19-2011, 11:46 PM
Replies: 10
Views: 2,942
Posted By timmyBES
Re: Error: Reinstalled BES

If you go to your services:
Check to make sure that the admin service and the BAS-NCC are both started.
Bring up task manager and wait for the BAS-AS to climb to at least 350,000 kb.

Do you...
Forum: BES Admin Corner 02-19-2011, 11:41 PM
Replies: 15
Views: 8,077
Posted By timmyBES
Re: Cannot add single user to successful BESx install

Have you tried KB17400?
Forum: BES Admin Corner 02-19-2011, 11:40 PM
Replies: 15
Views: 8,077
Posted By timmyBES
Re: Cannot add single user to successful BESx install

Was the user previously deleted out of the BES before?
Forum: General BlackBerry Discussion 02-19-2011, 11:36 PM
Replies: 13
Views: 2,401
Posted By timmyBES
Re: Is BB the right investment for 5 people in a company who are roaming?

Blackberry's are a wise investment for all company's. The security is what's most important when sending and receiving personal and work related data. I cannot post any articles yet due to the fact...
Forum: BlackBerry Help 02-19-2011, 11:30 PM
Replies: 11
Views: 3,660
Posted By timmyBES
Re: cant receive or send emails

Now is this device on the BES? Which model of curve do you have?
Forum: BES Admin Corner 02-19-2011, 11:25 PM
Replies: 7
Views: 2,246
Posted By timmyBES
Re: Reinstall BES on w8r2

What version of BES? It will not let me post the article but go to blackberry.com and select support then knowledge base. Do a search for KB15779:
Make sure your installing using your BESadmin...
Showing results 1 to 41 of 41

 
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