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Forum: BES Admin Corner

10-16-2007, 02:28 PM

Replies: 2

Restore contacts from old device to new device

Views: 2,692

Posted By bcothren

I have been able to get contacts off by doing an...

I have been able to get contacts off by doing an advanced backup and only backing up the contacts (not the entire device). Turning off wireless sync on the new device, and then doing the advanced...

Forum: BES Admin Corner

07-17-2007, 12:30 PM

Replies: 4

Unknown Mail Server

Views: 931

Posted By bcothren

No, it is in the root. I've gotten in touch with...

No, it is in the root. I've gotten in touch with Blackberry and sent them the repair logs for the user's account and am waiting to hear back from them, but any other suggestions are greatly...

Forum: BES Admin Corner

07-16-2007, 06:45 PM

Replies: 4

Unknown Mail Server

Views: 931

Posted By bcothren

The device will send email, and it shows up in...

The device will send email, and it shows up in the sent items folder from the desktop client. It does not show up on the device itself.

Forum: BES Admin Corner

07-16-2007, 04:57 PM

Replies: 4

Unknown Mail Server

Views: 931

Posted By bcothren

Unknown Mail Server

I have one user (out of about 120) who is able to activate her account with no problems. The BES (4.1.2.20) shows her PIN and a running status, however she does not get any email coming across. Her...