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Forum: General Legacy Device Discussion 07-11-2007, 03:55 PM
Replies: 7
Views: 2,360
Posted By jwcanada
Sprint Dowloads Site - Sprint PCS Software:...

Sprint Dowloads Site - Sprint PCS Software: Sprint PCS Connection Manager Software from Sprint (http://www.sprint.com/downloads)

Then select Blackberry in the dropdown and then it shows you all...
Forum: BES Admin Corner 07-10-2007, 01:05 PM
Replies: 27
Views: 12,917
Posted By jwcanada
Just to reiterate, make sure to check the spam...

Just to reiterate, make sure to check the spam filtering...this was a big problem for us when we first got our first BES server up and running 4 years ago.
Forum: Rumor Mill 07-09-2007, 12:52 PM
Replies: 156
Views: 31,833
Posted By jwcanada
Not sure your sources but my sources are saying...

Not sure your sources but my sources are saying as early as 3-4 years from now they will start shutting down the iDEN towers...but who knows.
Forum: General BlackBerry Discussion 07-03-2007, 11:09 AM
Replies: 6
Views: 4,302
Posted By jwcanada
Sorry....your right....95% of the time it is 0000

Sorry....your right....95% of the time it is 0000
Forum: General BlackBerry Discussion 07-03-2007, 11:01 AM
Replies: 6
Views: 4,302
Posted By jwcanada
A bluetooth pass key is always 0000

A bluetooth pass key is always 0000
Forum: GPS & Mapping 07-03-2007, 09:30 AM
Replies: 37
Views: 6,305
Posted By jwcanada
Just got confirmation that the TeleNav product is...

Just got confirmation that the TeleNav product is NOT yet supported on the 8830. I am hearing "Very Soon" and "Couple of Weeks" as the supported dates. I am assuming they are working on a new...
Forum: General BlackBerry Discussion 07-03-2007, 08:35 AM
Replies: 2
Views: 681
Posted By jwcanada
Keep in mind that this is not a free service with...

Keep in mind that this is not a free service with most carriers. So you may need to call your wireless service provider for your BB to turn this feature on. Our organization allows users to have...
Forum: GPS & Mapping 07-02-2007, 04:41 PM
Replies: 37
Views: 6,305
Posted By jwcanada
Since Sprint and TeleNav have an extremely strong...

Since Sprint and TeleNav have an extremely strong partnership I would assume that TeleNav would work with the new 8830 from Sprint. I am sure the TeleNav group would have been on the BETA list with...
Forum: General Legacy Device Discussion 07-02-2007, 03:01 PM
Replies: 10
Views: 851
Posted By jwcanada
It is only being sold through business channels...

It is only being sold through business channels and the top 500 retail stores in the nation. The launch date for the consumer market (rest of the retail stores) is July 15th.

Check this thread...
Forum: General Legacy Device Discussion 07-02-2007, 01:27 PM
Replies: 8
Views: 1,091
Posted By jwcanada
She has no additional apps from what comes...

She has no additional apps from what comes standard on the handheld software load. It does come with BB Maps which uses the GPS chip but she has never used the app before. And to answer...
Forum: General Legacy Device Discussion 07-02-2007, 01:24 PM
Replies: 82
Views: 12,291
Posted By jwcanada
It was only released for business accts and the...

It was only released for business accts and the top 500 retail stores in the nation. The cost varies depending on your company discount...we pay something like $199
Forum: General Legacy Device Discussion 07-02-2007, 11:23 AM
Replies: 8
Views: 1,091
Posted By jwcanada
The transmission happens everywhere...we are in...

The transmission happens everywhere...we are in STL so strong signal. We had Sprint "refresh" all the data services on the device and then wiped device (on the first device) and that didn't help. ...
Forum: General Legacy Device Discussion 07-02-2007, 09:54 AM
Replies: 82
Views: 12,291
Posted By jwcanada
Talking Sprint 8830

It appears this device did launch today as expected. I am excited that Sprint FINALLY got their 8800 series device released. Now I can see if I like the device or not. Biggest concern is the...
Forum: General Legacy Device Discussion 07-02-2007, 09:43 AM
Replies: 8
Views: 1,091
Posted By jwcanada
Cool Sprint 8703e with slow response and battery draining fast

I was curious if anyone else was experiencing this issue in their environment. We have a few users that have an 8703e from Sprint that is experiencing a large amount of abnormal transmission (arrows...
Forum: General BlackBerry Discussion 07-02-2007, 09:21 AM
Replies: 49
Views: 2,475
Posted By jwcanada
6510 7510 7520 8703 And soon to be 8830

6510
7510
7520
8703
And soon to be 8830
Forum: BES Admin Corner 07-01-2007, 09:09 PM
Replies: 55
Views: 16,436
Posted By jwcanada
Really

Keep us posted on this issue as this will be good info to know for future reference.
Forum: Rumor Mill 07-01-2007, 09:08 PM
Replies: 28
Views: 9,641
Posted By jwcanada
Bb

I am basing this totally on BB's since that is all I use!
Forum: Rumor Mill 06-30-2007, 02:32 AM
Replies: 28
Views: 9,641
Posted By jwcanada
Pearl2 for CDMA should be released around the...

Pearl2 for CDMA should be released around the holidays of this year. If the trend continues Verizon will beat Sprint to the release and then Sprint will come up with some reasoning like we are...
Forum: Rumor Mill 06-30-2007, 02:26 AM
Replies: 156
Views: 31,833
Posted By jwcanada
Smile I am getting confirmation that Sprint is also...

I am getting confirmation that Sprint is also working on a consumer/prosume device (Pearl2) and it will be released sometime around the holiday shopping time (Thanksgiving). Not a device I am...
Forum: BES Admin Corner 06-30-2007, 02:21 AM
Replies: 22
Views: 1,839
Posted By jwcanada
iPhone sidenote - Our AT&T acct reps are telling...

iPhone sidenote - Our AT&T acct reps are telling us the business channel is not even offering this phone to businesses and have no plans to in the future. This is strictly a device that you must...
Forum: General Legacy Device Discussion 06-30-2007, 02:13 AM
Replies: 19
Views: 2,393
Posted By jwcanada
It all depends if your buying through a company...

It all depends if your buying through a company (like I am) which will get discounted pricing or if your paying retail. I never know what retail is because we pay alot less than retail for all...
Forum: General Legacy Device Discussion 06-29-2007, 02:27 PM
Replies: 19
Views: 2,393
Posted By jwcanada
Smile The date is definitely July 1. I have multiple...

The date is definitely July 1. I have multiple very reliable sources telling me this so I have no reason to think all of them are pulling my chain!
Forum: BES Admin Corner 06-29-2007, 02:26 PM
Replies: 55
Views: 16,436
Posted By jwcanada
The upgrade went extremely smooth. In fact it...

The upgrade went extremely smooth. In fact it went so smooth it was scary. The process from start to finish took 40 min (this included doing the Db backup and reg backup as well as upgrading the...
Forum: BES Admin Corner 06-28-2007, 12:40 PM
Replies: 55
Views: 16,436
Posted By jwcanada
We will be upgrading our BES server from 4.1.2...

We will be upgrading our BES server from 4.1.2 HF3 to 4.1.4 tonight. Anyone had an gliches or hiccups they want to share with me prior to me doing this?

Current Environment:
Win 2K3 SP1...
Forum: BlackBerry Themes 06-27-2007, 09:10 PM
Replies: 3
Views: 887
Posted By jwcanada
Is there a free download for this theme?

Is there a free download for this theme?
Forum: General BlackBerry Discussion 06-27-2007, 08:40 PM
Replies: 23
Views: 4,294
Posted By jwcanada
I am a BES admin so here are my top 5...little...

I am a BES admin so here are my top 5...little different than others.

1) Idokorro Mobile Admin - This is a superstar admin product! You can do Windows Administration from this tool on your BB. ...
Forum: General BlackBerry Discussion 06-27-2007, 08:22 PM
Replies: 114
Views: 122,276
Posted By jwcanada
Your tools

I met you at WES in one of the sessions this year and have used your tools ever since. It is great for training as well as getting screenshots to get exactly what is happening on certain devices. ...
Forum: General Legacy Device Discussion 06-27-2007, 08:19 PM
Replies: 12
Views: 1,470
Posted By jwcanada
Price

We have a fairly large corporate acct so our pricing will be different that most others. Wish I had more info for you.
Forum: Rumor Mill 06-27-2007, 08:15 PM
Replies: 156
Views: 31,833
Posted By jwcanada
DC Replacement

Sprint is working on a high speed push to talk replacement for DC from the old Nextel days. My sources are telling me they will put this technology through a long and extensive test since DC is such...
Forum: General Legacy Device Discussion 06-27-2007, 08:03 PM
Replies: 19
Views: 2,393
Posted By jwcanada
Release Date

My internal RIM contacts that specifically work for the Sprint BU has confirmed July 1 as the release date. For whatever reason Sprint can't get their head out of their tail and at least release a...
Forum: General Legacy Device Discussion 06-27-2007, 07:52 PM
Replies: 12
Views: 1,470
Posted By jwcanada
Sprint 8830

Release date is on target for July 1. Just got confirmation today from my internal contact.
Forum: General Legacy Device Discussion 06-27-2007, 07:49 PM
Replies: 15
Views: 1,046
Posted By jwcanada
Sprint 8830

The release date is July 1 for the Spint 8830...not July 15th.
Forum: Aftermarket Software 10-17-2006, 03:05 PM
Replies: 0
Views: 686
Posted By jwcanada
BES MOM Mangement Packs for Domino

I posted this same question in the BES Admin Corner with no response...so I thought I would try in here:

We are looking for a 3rd party BES MOM Management Pack for Domino. Does anyone know of any...
Forum: BES Admin Corner 10-16-2006, 12:55 PM
Replies: 4
Views: 1,155
Posted By jwcanada
It really depends on many factors....but one...

It really depends on many factors....but one being the BES logs that will not be an immediate impact on your HD but over time will add up. It also depends if your using a local SQL/MSDE or have that...
Forum: BES Admin Corner 10-16-2006, 12:49 PM
Replies: 113
Views: 132,987
Posted By jwcanada
The Idokorro Viewer I use is real-time...not sure...

The Idokorro Viewer I use is real-time...not sure about the other posts about it. That is assuming your talking about when your doing activity on your BB it shows on the screen what you are doing in...
Forum: BES Admin Corner 10-16-2006, 10:44 AM
Replies: 113
Views: 132,987
Posted By jwcanada
I have used the Idokorro BB Viewer for a while...

I have used the Idokorro BB Viewer for a while now....it is simple to use and has no frills but that is exactly what I was looking for.
Forum: BES Admin Corner 10-13-2006, 10:13 PM
Replies: 3
Views: 1,117
Posted By jwcanada
Anyone else? Does anyone use an out of the box...

Anyone else? Does anyone use an out of the box MOM Management Pack? There has to be some company out there that has made one.
Forum: BES Admin Corner 10-12-2006, 08:12 PM
Replies: 35
Views: 19,764
Posted By jwcanada
We use a 30 min timeout with a 6 character with...

We use a 30 min timeout with a 6 character with no complexity required. We also put the "Owner" message when the device is locked to show the users name, company name, and a msg saying if found...
Forum: BES Admin Corner 10-11-2006, 09:05 PM
Replies: 3
Views: 1,117
Posted By jwcanada
BES MOM Mangement Packs for Domino

We are looking for a MOM Management Pack for our BES. We are a Domino shop and am having issues finding a company that has one. I did a search for MOM Management Packs and all that came back was a...
Forum: BES Admin Corner 10-11-2006, 08:56 PM
Replies: 17
Views: 7,623
Posted By jwcanada
I have asked this same question to a number of...

I have asked this same question to a number of RIM resources along with other extremely knowledgeable engineers with the communications vendors. Here is the deal. RIM will usually tell you it can...
Forum: BlackBerry In the News 01-23-2006, 03:38 PM
Replies: 4
Views: 6,945
Posted By jwcanada
Another update: The fix for this 4....

Another update: The fix for this

4. Overview - A malformed packet sent to the BlackBerry Router can cause
it to crash creating a denial of service. Referenced in KB-04758:

...
Forum: BlackBerry In the News 01-23-2006, 01:44 PM
Replies: 4
Views: 6,945
Posted By jwcanada
Here is the latest info that I received this...

Here is the latest info that I received this morning from our TAM. It appears there are 4 holes which 3 of them have a fix with the HF's in SP3. The last point they are currently working on the...
Forum: BES Admin Corner 11-09-2005, 10:47 AM
Replies: 9
Views: 6,225
Posted By jwcanada
I have seen that we have a number of users that...

I have seen that we have a number of users that turn their devices off for a week or 2 at a time even though I have encouraged them not to do that. So if there hasn't been contact to that device in...
Forum: BES Admin Corner 11-09-2005, 10:41 AM
Replies: 1
Views: 764
Posted By jwcanada
Upgrade to 4.0 SP2 HF3 for Domino

Upgraded my production server last night from 4.0 HF3 to 4.0 SP2 HF3. Everything went smooth and we are not seeing any ill effects. Upgrading our test server to SP3 right now. Will see how that...
Forum: BES Admin Corner 11-04-2005, 04:36 PM
Replies: 5
Views: 1,100
Posted By jwcanada
Let us know how it goes. I am upgrading our...

Let us know how it goes. I am upgrading our primary BES server to SP2 next Tues and after that will install SP3 on our test server.
Forum: BES Admin Corner 11-04-2005, 03:16 PM
Replies: 4
Views: 1,134
Posted By jwcanada
Yes I mean the Erase Data and Disable Option. ...

Yes I mean the Erase Data and Disable Option. This erases all the data and puts the device back to factory defaults OTA. This breaks the association with the device and anything to do with the...
Forum: BES Admin Corner 11-04-2005, 02:56 PM
Replies: 4
Views: 1,134
Posted By jwcanada
If you want to erase everything off the device...

If you want to erase everything off the device and delete him you will want to kill the handheld and then once that is done delete the user from the BES. At that point the user will be set to all...
Forum: BES Admin Corner 11-04-2005, 12:31 PM
Replies: 11
Views: 1,320
Posted By jwcanada
Nope....

Nope....
Forum: BES Admin Corner 11-01-2005, 02:01 PM
Replies: 11
Views: 1,320
Posted By jwcanada
I have already tried that and the problem still...

I have already tried that and the problem still seemed to happen with the same frequency.
Forum: BES Admin Corner 10-31-2005, 04:08 PM
Replies: 11
Views: 1,320
Posted By jwcanada
Nope.....wish I could since we still have a users...

Nope.....wish I could since we still have a users reporting this problem. Not very often....probably 6 in a year but it is still a problem that I wish I knew why it was happening. If anyone has the...
Showing results 1 to 50 of 129

 
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