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Search: Posts Made By: Hatchy
Forum: Developer Forum 10-14-2009, 11:31 AM
Replies: 1
Views: 1,304
Posted By Hatchy
Upgrading an Application via BES Push

Hi there. I hope this is the correct forum for this question (I also posted in the BESAdmin corner).

We recently deployed an application for a client, using .cod/.alx files (via a BES push). The...
Forum: BES Admin Corner 10-14-2009, 11:30 AM
Replies: 2
Views: 1,930
Posted By Hatchy
Upgrading an Application via BES Push

Hi there. I hope this is the correct forum for this question.

We recently deployed an application for a client, using .cod/.alx files (via a BES push). The BES is version 4.1.6 for Domino.

We...
Forum: General BlackBerry Discussion 06-28-2007, 09:32 AM
Replies: 29
Views: 2,279
Posted By Hatchy
Device Comparison chart - ALL devices?

Does anyone know where I can find some sort of comparison chart for ALL BlackBerry devices (post mobitex)? Specifically, I want to see which support Bluetooth, as well as what OS' are available for...
Forum: General 8300 Series Discussion - Curve 06-14-2007, 09:00 AM
Replies: 2
Views: 739
Posted By Hatchy
Map Data on LOCAL flash card?

I know the carriers wouldn't like this, but I wonder if map data can be loaded LOCALLY on a device, rather than having to pull if over the air? Any GPS device you can buy already has map data...
Forum: BES Admin Corner 02-14-2007, 01:31 PM
Replies: 607
Views: 75,200
Posted By Hatchy
Meetings displaying One Hour ahead!

On the Handheld just go to Options. The first value listed should be "2007 DST Patch". I pushed to several handhelds and it worked, however...

All meetings from March 11 to March 31 are...
Forum: Developer Forum 01-16-2007, 03:06 PM
Replies: 1
Views: 1,498
Posted By Hatchy
Problem solved! Had to do with application...

Problem solved! Had to do with application permissions.

Options->Security Options->Application Permissions->Edit Default Permissions->Save

Once done, all works.
Forum: Developer Forum 01-16-2007, 01:49 PM
Replies: 1
Views: 1,498
Posted By Hatchy
java.lang.error

Hi there. Anytime I try and launch one of our custom applications, I get the following error...

Uncaught exception:
java.lang.Error

I then click OK and the popup closes. The application...
Forum: BES Admin Corner 11-15-2006, 04:01 PM
Replies: 6
Views: 1,114
Posted By Hatchy
Try this link: ...

Try this link:
http://www.blackberryforums.com/bes-admin-corner/28762-how-tell-if-database-sql-msde.html?highlight=msde+sql
Forum: BES Admin Corner 11-15-2006, 12:06 PM
Replies: 6
Views: 1,114
Posted By Hatchy
MSDE or SQL?

Hi there. In an evironment of about 100 users on a Domino BES using a local MSDE database, what would be the main advantages of upgrading the MSDE database to a remove SQL server?

Any links...
Forum: BES Admin Corner 11-02-2006, 02:54 PM
Replies: 0
Views: 1,116
Posted By Hatchy
Backup and Restore MSDE database

Domino BES environment - I need to move the MSDE database from one BES to another. This database has 2 servers listed in it (2 BES' point to it). I've backed it up using OSQL prompts (to create...
Forum: BES Admin Corner 10-26-2006, 12:04 PM
Replies: 18
Views: 3,881
Posted By Hatchy
Siem, I think that that is the ideal way to do it...

Siem, I think that that is the ideal way to do it (2 BES' running concurrently with their own SRP, sharing the same remote SQL database).

Similar to the first post, except I was using a local MSDE...
Forum: BES Admin Corner 10-25-2006, 02:07 PM
Replies: 18
Views: 3,881
Posted By Hatchy
Agreed, but it won't be a problem, noone is using...

Agreed, but it won't be a problem, noone is using the Desktop Manager.

Some of the Carrier support people seem to think that if a BES is pointing to a remote MSDE database, the configuration won't...
Forum: BES Admin Corner 10-20-2006, 03:04 PM
Replies: 18
Views: 3,881
Posted By Hatchy
Thanks for the replies. I'm starting to like the...

Thanks for the replies. I'm starting to like the idea of one SRP, and replicating Profile AND state databases between the 2 servers....

- 2 Domino servers running concurrently (Different Domino...
Forum: BES Admin Corner 10-20-2006, 12:58 PM
Replies: 18
Views: 3,881
Posted By Hatchy
What do you think? - BES Failover/DR

Here's a scenario I want to run by anyone who's familiar with BES DR planning...

There are 2 BES' running concurrently (BES for Domino version 4.0, HF4, Domino version 6.5.4, Windows 2003). Each...
Forum: Developer Forum 07-13-2006, 11:42 AM
Replies: 3
Views: 2,203
Posted By Hatchy
Does anyone have an answer to this posting? ...

Does anyone have an answer to this posting? Thanks!
Forum: BlackBerry Network 07-12-2006, 11:57 AM
Replies: 47
Views: 134,691
Posted By Hatchy
Must be RIM, have users in NJ, Boston and...

Must be RIM, have users in NJ, Boston and California all out.
Forum: BlackBerry Network 07-12-2006, 11:12 AM
Replies: 47
Views: 134,691
Posted By Hatchy
Toronto, Ontario. Rogers says it's a Canada-wide...

Toronto, Ontario. Rogers says it's a Canada-wide GPRS issue, all devices affected. I do have users in Boston who are also out!
Forum: BES Admin Corner 07-11-2006, 04:07 PM
Replies: 6
Views: 3,175
Posted By Hatchy
Help Me! Screen

You can also view the "Help Me!" screen on the device by hitting Alt/CAP/H. This will give you a good snapshot of the device with more information than myver.
Forum: BES Admin Corner 06-26-2006, 01:24 PM
Replies: 119
Views: 71,066
Posted By Hatchy
So now that everyone knows how to push out an...

So now that everyone knows how to push out an application... how about removing it? Simply removing the software configuration from devices doesn't appear to actually remove the application. ...
Forum: Developer Forum 06-26-2006, 12:57 PM
Replies: 3
Views: 925
Posted By Hatchy
I know that a user can remove the application,...

I know that a user can remove the application, but how about WIRELESSLY removing it? One would think that it could be removed wirelessly, considering the fact that it was installed wirelessly (via a...
Forum: Developer Forum 06-22-2006, 04:33 PM
Replies: 3
Views: 925
Posted By Hatchy
How to WIRELESSLY delete an application?

If an application has been pushed to a device wirelessly via a software configuration, is it possible to remove it from the device?

Thanks!
Forum: BES Admin Corner 05-17-2006, 10:09 AM
Replies: 1
Views: 811
Posted By Hatchy
Please disregard this, I already posted this...

Please disregard this, I already posted this question. Can't delete postings!
Forum: BES Admin Corner 05-17-2006, 10:08 AM
Replies: 2
Views: 932
Posted By Hatchy
Have you had any luck with your pre-population...

Have you had any luck with your pre-population issue? Did Hotfix #1 fix it?
Forum: BES Admin Corner 05-17-2006, 10:02 AM
Replies: 1
Views: 811
Posted By Hatchy
BES 4.1, SP1 for Domino

Anyone know when BES 4.1 will support Domino 6.5.5 and 7.0.1? Having many issues because our BES is 7.0.1 and our Mail Server is 6.5.5 RIM claims BES 4.1 doesn't support these releases.

Thanks!
Forum: BES Admin Corner 05-08-2006, 04:56 PM
Replies: 2
Views: 932
Posted By Hatchy
BES 4.1 and Domino 7.0.1

Is anyone successfully running the above versions? I am, and all is working... except mail pre-population for NEW users added to the BES. It just doesn't work. RIM is suggesting it's a...
Forum: BES Admin Corner 04-06-2006, 03:34 PM
Replies: 4
Views: 794
Posted By Hatchy
We were running BES 4.0, SP4 with Domino 6.5.4 I...

We were running BES 4.0, SP4 with Domino 6.5.4 I upgraded to Domino 7.01 four days ago, no problems at all. This was an upgrade rather than an uninstall and reinstall.
Forum: BES Admin Corner 04-06-2006, 10:45 AM
Replies: 119
Views: 71,066
Posted By Hatchy
Polling Interval

The KB Article is 04580. I just checked the site again and this Article is no longer on their site.

It basically stated the following...

Description - The BlackBerry Enterprise Server searches...
Forum: BES Admin Corner 04-06-2006, 10:35 AM
Replies: 9
Views: 1,025
Posted By Hatchy
You can prevent the BES from redirecting SENT...

You can prevent the BES from redirecting SENT messages to your device. Just go to the options menu in the Messages application on the device. Select Email Settings. Click the wheel and select...
Forum: Developer Forum 03-22-2006, 05:57 PM
Replies: 0
Views: 934
Posted By Hatchy
Issue with 7750

Has anyone encountered any issues when trying to write to the persistant store on a 7750 device? I know that these device are terribly slow, and many on this site have complained about them.
...
Forum: BES Admin Corner 03-22-2006, 02:17 PM
Replies: 3
Views: 2,055
Posted By Hatchy
You can pre-populate up to 14 days or 700...

You can pre-populate up to 14 days or 700 messages during an initial activation.
Forum: BES Admin Corner 03-22-2006, 02:13 PM
Replies: 3
Views: 935
Posted By Hatchy
You can share BES Licenses (CALs) between servers...

You can share BES Licenses (CALs) between servers if the servers are sharing the same configuration database. The CALs are applicable to your entire BlackBerry Domain. The SRP and Authentication...
Forum: BES Admin Corner 03-20-2006, 06:07 PM
Replies: 4
Views: 955
Posted By Hatchy
The BES licenses are stored in the SQL database...

The BES licenses are stored in the SQL database (or possibly DB2 if you're using BES 4.1).
Forum: BES Admin Corner 03-15-2006, 11:16 AM
Replies: 2
Views: 644
Posted By Hatchy
No problems for us either. Install was fine.

No problems for us either. Install was fine.
Forum: BES Admin Corner 03-07-2006, 10:00 AM
Replies: 1
Views: 823
Posted By Hatchy
Just wipe the device...

Just wipe the device (options/security/general/"Wipe Handheld") and issue the new user an activation p/w. They can then wirelessly activate the device to get a bulk load of data - NAB, Memos,...
Forum: BES Admin Corner 03-07-2006, 09:56 AM
Replies: 6
Views: 2,179
Posted By Hatchy
I've run into many issues when changing the SRP...

I've run into many issues when changing the SRP from one temp to another. Very odd behaviour by the BES when you simply change the temp SRP to another temp SRP before the first one expires. It...
Forum: BES Admin Corner 03-06-2006, 01:03 PM
Replies: 5
Views: 1,168
Posted By Hatchy
Is this the article you're refering to:...

Is this the article you're refering to:...
Forum: BlackBerry Network 03-03-2006, 10:22 AM
Replies: 16
Views: 4,995
Posted By Hatchy
Has anyone confirmed with RIM that this issue is...

Has anyone confirmed with RIM that this issue is now resolved?

Thanks!
Forum: BES Admin Corner 02-28-2006, 05:42 PM
Replies: 0
Views: 968
Posted By Hatchy
Handheld Properties

Does anyone know how frequently the Handheld properties as viewed via the BlackBerry Manager get updated?

I have 2 devices with the same custom application on it. When I view the Handheld...
Forum: BES Admin Corner 02-19-2006, 03:03 PM
Replies: 9
Views: 5,610
Posted By Hatchy
If you're running a Domino BES, you can just type...

If you're running a Domino BES, you can just type "Tell bes about" in the Domino console to get the version and number of active users. Interestingly enough, the version you see here is different...
Forum: Developer Forum 02-16-2006, 10:34 AM
Replies: 5
Views: 1,237
Posted By Hatchy
www.pointalliance.com 416 943-0001 x334

www.pointalliance.com

416 943-0001 x334
Forum: BES Admin Corner 02-15-2006, 09:54 AM
Replies: 0
Views: 984
Posted By Hatchy
BES Redirecting SENT items

BES version 4.0, SP3, HF3 for Domino. Domino version 6.5.4.

I have a user who does NOT want mail sent from his Notes client to appear on his device. By default, the BES redirects SENT items to...
Forum: RIM Stock/Legal Discussion 02-09-2006, 10:06 AM
Replies: 155
Views: 69,746
Posted By Hatchy
Information on the workaround - "multi-mode"...

Information on the workaround - "multi-mode" Edition, sorry if this has already been posted here, I haven't seen this link...

http://www.blackberry.com/workaround
Forum: BlackBerry In the News 02-09-2006, 10:04 AM
Replies: 8
Views: 3,780
Posted By Hatchy
Here's more information on the Workaround, the...

Here's more information on the Workaround, the "multi-mode" edition...

http://www.blackberry.com/workaround
Forum: BES Admin Corner 02-08-2006, 04:29 PM
Replies: 6
Views: 5,817
Posted By Hatchy
Here's the tech article:...

Here's the tech article:...
Forum: BES Admin Corner 02-07-2006, 05:40 PM
Replies: 6
Views: 5,817
Posted By Hatchy
I've already looked into this. It states the...

I've already looked into this. It states the following:

"Under normal conditions, the Move User task replicates a copy of the users state database in the source server to the destination server....
Forum: BES Admin Corner 02-07-2006, 01:58 PM
Replies: 6
Views: 5,817
Posted By Hatchy
BES failover

I have 2 Domino BES', 4.0, SP3, HF4. They share a SQL database on a third SQL server. We have an equal number of users on each BES. We have 2 BES' in order to provide failover should one go down....
Forum: BES Admin Corner 01-17-2006, 08:59 AM
Replies: 0
Views: 3,714
Posted By Hatchy
Eval to Full BES 4.0 for Domino - Changing SRP

I've seen a few threads in this forum about this, but need a bit of clarification.

I need to move about 100 users from one BES to another without interupting service (the current hardware is very...
Forum: General Legacy Device Discussion 12-29-2005, 03:43 PM
Replies: 20
Views: 2,442
Posted By Hatchy
I just bought a 7230 for my wife and have noticed...

I just bought a 7230 for my wife and have noticed the battery life is terrible compared to my current 8700 and past 7290, 7280, etc. devices. The GPRS devices can go days without a charge, but the...
Forum: General BlackBerry Discussion 12-19-2005, 12:40 PM
Replies: 470
Views: 270,903
Posted By Hatchy
Brickbreaker on an 8700 device is easier!! The...

Brickbreaker on an 8700 device is easier!! The game is essesntially the same, with one major difference... the bricks don't drop down as far. On the dreaded "U" level, there is still room to...
Forum: BES Admin Corner 12-14-2005, 06:26 PM
Replies: 119
Views: 71,066
Posted By Hatchy
Here's the KB article on on the RIM site: ...

Here's the KB article on on the RIM site:
...
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