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Forum: BES Admin Corner 11-30-2009, 02:45 PM
Replies: 0
Views: 1,120
Posted By slimbim
List of users on a particular messaging agent

We are on BES 5.0.

Is there a way to get a list of users by blackberry messaging agent?
For example, if we have 3 Blackberry Messaging Agents, I would like to get a list of users that are on...
Forum: General 9500 Series Discussion - Storm 10-28-2009, 07:24 AM
Replies: 4
Views: 6,369
Posted By slimbim
OS 5.0, how to disable word completion / auto correction?

I want to disable any kind of word completion / auto correction when typing an email, SMS, or blackberry messenger. However, in the options --> Language and Text Input --> Input Style, I only have...
Forum: BES Admin Corner 09-14-2009, 04:41 PM
Replies: 1
Views: 1,245
Posted By slimbim
BES 5.0 SNMP MIB library document

I remember older version of BES had a document that lists all the SNMP OID values and descriptions in the BES MIB. I cannot locate similar document for new MIB for version 5.0 of BES.

Does anyone...
Forum: BES Admin Corner 09-14-2009, 02:42 PM
Replies: 3
Views: 1,698
Posted By slimbim
Does BES 5.0 provide Perfmon counters?

Does BES 5 provide perfmon counters to monitor items like pending messages, last message forward, etc? Or only SNMP?

thanks.
Forum: General 9500 Series Discussion - Storm 05-20-2009, 11:22 PM
Replies: 10
Views: 9,110
Posted By slimbim
Great! Thanks guys for all the replies. Just...

Great!
Thanks guys for all the replies. Just want I wanted to confirm.

Thanks!
Forum: General 9500 Series Discussion - Storm 05-20-2009, 08:04 PM
Replies: 10
Views: 9,110
Posted By slimbim
Is Blackberry Maps + GPS free?

I know that VZ Navigator costs monthly fee.
But is buit-in GPS on the Storm free to use? So if I use Blackberry Maps and the built-in GPS, there is no extra fee from Verizon?

Thanks.
Forum: RIM Software 05-12-2009, 09:28 AM
Replies: 1
Views: 1,426
Posted By slimbim
Question on Desktop Redirector and OWA via BIS

I am reading some contradicting material so wanted to double check with you guys.
Can the latest version of Desktop Manager/Redirector (4.7) sync calendar items wirelessly as well? or just the email...
Forum: BES Admin Corner 12-10-2007, 11:26 AM
Replies: 3
Views: 3,505
Posted By slimbim
Thank you both for your replies. Though I am...

Thank you both for your replies.

Though I am able to set these permissions directly on the device for some applications, the user is claiming that only option he has for the keyboard driver is...
Forum: BES Admin Corner 12-06-2007, 10:44 PM
Replies: 3
Views: 3,505
Posted By slimbim
Question on Software Configuration Policy

Taking the bluetooth keyboard for blackberry as example, these devices require "Keyboard Injection" property of an application control policy to be set to "Allowed". My questions are:

1) If I add...
Forum: BES Admin Corner 05-22-2007, 10:29 PM
Replies: 1
Views: 1,587
Posted By slimbim
Blackberry Manager on Windows Terminal Server

Has anyone tried running Blackberry Manager on Windows Terminal Server? I'm thinking about doing this and trying to find out if there are any issues I need to be aware of if anyone has already...
Forum: General Legacy Device Discussion 05-04-2007, 01:10 PM
Replies: 250
Views: 52,868
Posted By slimbim
After upgrading to this version, I am not able to...

After upgrading to this version, I am not able to do "More" on the messages. When I reach the end of a long email, or if I click the "more" option from menu, I get:

"More request cannot be...
Forum: BES Admin Corner 03-27-2007, 03:30 PM
Replies: 1
Views: 643
Posted By slimbim
BlackBerry Beyond Email Tour - Developer Camp

Got an email about Blackberry Beyond Email Tour - Developer Camp, sponsored by Cingular (AT&T). Are these things free? I cannot find any information on how much it costs, other than that they say...
Forum: BES Admin Corner 03-27-2007, 03:25 PM
Replies: 9
Views: 1,599
Posted By slimbim
Sometimes with the pre-population you need to be...

Sometimes with the pre-population you need to be careful because you'll have double messages on the device if the device is re-activated without wipe. I think this happens if the account was removed...
Forum: BES Admin Corner 03-27-2007, 03:22 PM
Replies: 9
Views: 1,196
Posted By slimbim
So if a user is added to the server and activated...

So if a user is added to the server and activated after the allowed timeout was now changed to 60 minutes, then will it default to 60 minutes for these new users?
Forum: BES Admin Corner 03-13-2007, 02:43 PM
Replies: 1
Views: 800
Posted By slimbim
If a device is wiped, does it remove the DST patch?

We sometimes do many account resets, remove and readd, and wipes for clean enterprise activation.

If a device is wiped, does it remove the DST patch downloaded and installed?? or only if the...
Forum: BES Admin Corner 03-08-2007, 04:23 PM
Replies: 11
Views: 2,730
Posted By slimbim
I don't think this is true. Mine works fine. I...

I don't think this is true. Mine works fine. I can delete the message from my inbox, hard delete it without moving it to the deleted items, or drag and move it down to my local PST folder. In all...
Forum: BES Admin Corner 03-08-2007, 03:46 PM
Replies: 10
Views: 1,213
Posted By slimbim
I have the same issue. Sr. HelpDesk Admin Role...

I have the same issue. Sr. HelpDesk Admin Role is fine, except they don't have the ability to assign software configurations. I wanted this ability so that whenever they add a new user, that they...
Forum: BES Admin Corner 03-02-2007, 11:03 AM
Replies: 5
Views: 8,731
Posted By slimbim
CDO patch for all our servers have already been...

CDO patch for all our servers have already been rolled out two weeks ago, and the CDO.dll file matches the Exchange version... does it need to be manually re-registered when it gets updated by any...
Forum: BES Admin Corner 03-02-2007, 09:48 AM
Replies: 1
Views: 859
Posted By slimbim
Delete On: Mailbox & Handheld option....

Is the Delete On: option only available from the handheld? Is there an IT policy setting or something else that I can set on the server that can be applied to a group of people or change the default...
Forum: BES Admin Corner 03-02-2007, 09:46 AM
Replies: 5
Views: 8,731
Posted By slimbim
Thanks for your reply :) I guess I'll endure...

Thanks for your reply :)

I guess I'll endure the hold times and try asking T-support, though I never really had any luck getting a straight answer/solution for these kind of things with them...
Forum: General Legacy Device Discussion 03-01-2007, 01:53 PM
Replies: 3
Views: 1,449
Posted By slimbim
Did you ever find out what the issue was in your...

Did you ever find out what the issue was in your case? I'm currently seeing the same problem with one specific recurring meeting. Other meetings scheduled by the same originator does not have any...
Forum: BES Admin Corner 03-01-2007, 01:36 AM
Replies: 5
Views: 8,731
Posted By slimbim
CDO Helper Application encountered a problem

Whenever logging into the BES server, we get multiple windows error pop up messages whether to tell microsoft about the problem regarding the CDO Helper Application. Exact error message is: "CDO...
Forum: BES Admin Corner 02-21-2007, 10:02 AM
Replies: 0
Views: 4,414
Posted By slimbim
ScanGAL error in logs

I have a user that is not able to Query the GAL. BES is 4.1.3, and talking to Exchange 5.5.

I see the following in the agent logs:

{Email} Interactive request, Tag=80
{Email} Receiving packet...
Forum: BES Admin Corner 02-13-2007, 03:55 PM
Replies: 236
Views: 37,931
Posted By slimbim
I think you can in fact apply the configuration...

I think you can in fact apply the configuration to a user group, thus applying the configuration to everyone within that group. But I am sure some of the admins we have will forget to add a new user...
Forum: BES Admin Corner 02-13-2007, 02:55 PM
Replies: 236
Views: 37,931
Posted By slimbim
Is it possible to tie a software configuration to...

Is it possible to tie a software configuration to an IT Policy, so that everyone with that IT Policy will get the particular software configuration pushed? I don't wanna be adding/re-adding new...
Forum: BES Admin Corner 02-13-2007, 11:11 AM
Replies: 32
Views: 21,844
Posted By slimbim
"Set Send As Permission Tool"

Where can I download the BES Resource Kit Version 4.1 SP2, which contains the "Set Send As Permission Tool" as outlined in the document "Updating your Blackberry Environment to Support DST 2007...
Forum: BES Admin Corner 02-07-2007, 11:21 AM
Replies: 3
Views: 3,084
Posted By slimbim
My BES is 4.1.2. It is instant. The problem...

My BES is 4.1.2.
It is instant. The problem was that there are two different MAPI profiles/settings to update. The "Edit MAPI Profile" found under BES start menu for instance updates it for the...
Forum: BES Admin Corner 02-06-2007, 08:35 PM
Replies: 3
Views: 3,084
Posted By slimbim
Solved. There are two different MAPI profiles...

Solved. There are two different MAPI profiles being used separately by the Blackberry Enterprise Server and the Blackberry Manager in versions 4.1.x. Had to remove the Blackberry Manager profile...
Forum: BES Admin Corner 02-06-2007, 03:04 PM
Replies: 3
Views: 3,084
Posted By slimbim
How do you refresh the GAL list inside the BES Manager?

How can I refresh the GAL when adding users from the BES Manager? I updated the MAPI profile to another Exchange environment, and when I run the IEMSTest.exe it pulls up correct GAL after connecting...
Forum: BES Admin Corner 02-06-2007, 02:56 AM
Replies: 236
Views: 37,931
Posted By slimbim
So can someone make this clear for me? I know...

So can someone make this clear for me? I know that the patch can be pushed down to all devices from BES via Software Configuration. My question is:

1. Is there a different patch for different...
Forum: BES Admin Corner 01-24-2007, 07:31 PM
Replies: 5
Views: 3,591
Posted By slimbim
This can simply be done by turning off the old...

This can simply be done by turning off the old server or services on them, install BES from scratch on the new server keeping the same BES name (not to be confused with the physical server hostname...
Forum: BES Admin Corner 01-24-2007, 07:20 PM
Replies: 4
Views: 3,833
Posted By slimbim
If you are saying that you uninstalled one BES,...

If you are saying that you uninstalled one BES, and the BB Manager connected to another BES using the same database still shows the connections in the BB Manager for this old BES you just...
Forum: BES Admin Corner 01-24-2007, 07:08 PM
Replies: 27
Views: 7,733
Posted By slimbim
The permissions should show up in AD for that...

The permissions should show up in AD for that particular user (you mentioned that they were not ticked in AD). If you have other users who have inherited this permission, but not some users, most...
Forum: BES Admin Corner 01-24-2007, 07:02 PM
Replies: 1
Views: 826
Posted By slimbim
Web based BES administration

In the Blackberry Roadmap virtual IT seminar, they mentioned creating a Web based BES administration, which I would really like. But I didn't catch when or on what release this will be available. ...
Forum: BES Admin Corner 01-24-2007, 07:00 PM
Replies: 10
Views: 1,115
Posted By slimbim
Only problem I had was with chatting with the so...

Only problem I had was with chatting with the so called Blackberry experts that were available. They would sign out of the chat before I could finish my question, or respond to their response. I...
Forum: BES Admin Corner 01-24-2007, 06:56 PM
Replies: 5
Views: 997
Posted By slimbim
You can also check to see if the user is...

You can also check to see if the user is downloading emails to local pst file. Also you can tell whether the activation email actually gets sent out from the BES logs. Does the user receive any...
Forum: BES Admin Corner 01-12-2007, 04:01 PM
Replies: 1
Views: 1,247
Posted By slimbim
"Delete On: Mailbox & Handheld" IT Policy

Can I set the "Delete On:" option in the BES (4.1.2.20) IT policy? Where is this option under in the IT Policy? Or can this only be set on the device by the users themselves? It would be greate if...
Forum: BES Admin Corner 12-19-2006, 10:55 AM
Replies: 8
Views: 1,667
Posted By slimbim
Thank you, makes sense. As far as the srp...

Thank you, makes sense.

As far as the srp address, when I lookup all of the individual country srp addresses, they all resolve to the regional ones. For instance, srp.us.blackberry.net and...
Forum: BES Admin Corner 12-18-2006, 03:56 PM
Replies: 8
Views: 1,667
Posted By slimbim
Thank you for the link to the security doc. ...

Thank you for the link to the security doc.

Under the "Receiving an email message on the BlackBerry device" (p.16), it says that the BES maintains "a constant, direct outbound TCP/IP connection"...
Forum: BES Admin Corner 12-18-2006, 02:59 PM
Replies: 8
Views: 1,667
Posted By slimbim
Ok Thanks. Just curious, if only outbound is...

Ok Thanks.
Just curious, if only outbound is open, how does email sent from the device or MDS services etc get to the Blackberry server?
Forum: BES Admin Corner 12-18-2006, 02:08 PM
Replies: 8
Views: 1,667
Posted By slimbim
Quick question for Port 3101

1. Do we need to open port 3101 for Outbound traffic, Inbound, or both?
2. Can we just open the port only to srp.na.blackberry.net?
Forum: General 8100 Series Discussion - Pearl 12-12-2006, 11:02 PM
Replies: 6
Views: 1,066
Posted By slimbim
In Filter options, How can I set a High...

In Filter options, How can I set a High importance emails to come in as Level 1 messages?

Nevermind. Got it, you first have to change the Action to Forward:
Forum: BES Admin Corner 11-23-2006, 03:42 PM
Replies: 0
Views: 854
Posted By slimbim
Disabled phone call logging, but still logging

BES 4.1 SP2

I disabled the phone call logging in the global PIM Sync settings by setting "Disable Phone Call Log Wireless Sync" = true. (default is false I believe).

However, the phone calls...
Forum: BES Admin Corner 10-27-2006, 12:31 AM
Replies: 17
Views: 8,229
Posted By slimbim
I've always wondered about the order too. For...

I've always wondered about the order too. For what it is worth, I took a capture during my last service pack upgrade, and this was the order in which it had started up the services. I have followed...
Forum: BES Admin Corner 10-22-2006, 09:39 PM
Replies: 16
Views: 2,249
Posted By slimbim
This is weird... The hotfix was applied to...

This is weird... The hotfix was applied to exchange servers this weekend, and just now I was going to copy the cdo.dll to the BES server and reregister it, but checking on the cdo.dll version, the...
Forum: BES Admin Corner 10-16-2006, 10:54 PM
Replies: 16
Views: 2,249
Posted By slimbim
So if I register the latest version of cdo.dll on...

So if I register the latest version of cdo.dll on the BES server, we won't be affected by this problem? at least not on the BES side? Which is the latest version fo cdo.dll?
Forum: BES Admin Corner 10-16-2006, 12:28 AM
Replies: 51
Views: 50,794
Posted By slimbim
I just updated our BES to 4.1 SP2 and tested this...

I just updated our BES to 4.1 SP2 and tested this by adding a test account, and then deleting that account. Been about an hour or so, and my blackberry's option haven't changed. It still shows...
Forum: BES Admin Corner 10-02-2006, 05:05 PM
Replies: 5
Views: 877
Posted By slimbim
What is the minimum BES to support BB 8100?

We have a user that has BB 8100, and it is the first one for us. He is currently on BES 4.0.4 Hotfix 1 (Exchange 2000).

When he is trying to send a message, he gets "Unable to look up the user...
Forum: BES Admin Corner 09-27-2006, 09:28 AM
Replies: 3
Views: 3,697
Posted By slimbim
Where is your cdo.dll file located on the BES...

Where is your cdo.dll file located on the BES server? Have you tried registering it?
Forum: BlackBerry On Non-RIM Hardware 09-25-2006, 11:50 PM
Replies: 6
Views: 1,623
Posted By slimbim
Yes this is a provisioning issue. I had the same...

Yes this is a provisioning issue. I had the same error/issue, and it was due to the PIN of the device not being registered/provisioned correctly with RIM network.

If you have T-support, you can...
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