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Showing results 1 to 35 of 35
Search took 0.01 seconds. Search: Posts Made By: cche
Forum: BES Admin Corner 11-20-2007, 08:58 AM
Replies: 7
Views: 8,725
Posted By cche
Cool, thanks for the tip. Will give it a try. ...

Cool, thanks for the tip. Will give it a try.

Che
Forum: BES Admin Corner 11-16-2007, 03:09 PM
Replies: 7
Views: 8,725
Posted By cche
It finally went through and I am now getting the...

It finally went through and I am now getting the BES messages & appointments again.

So it is true that I have to reactivate with BES after I update the handheld software? Wouldn't it be a lot of...
Forum: BES Admin Corner 11-16-2007, 11:17 AM
Replies: 7
Views: 8,725
Posted By cche
How to reactivate after handheld software update?

I installed Handheld software v4.1 on my BlackBerry 7290. Roger's side works fine. However, the handheld was also setup with BES and now I am not getting any messages via BES v4.13 on my handheld...
Forum: General Legacy Device Discussion 11-16-2007, 10:55 AM
Replies: 7
Views: 4,478
Posted By cche
FYI, it finally came back after 10 minutes. Roger...

FYI, it finally came back after 10 minutes. Roger works but I did lose the BES stuff.
Forum: General Legacy Device Discussion 11-16-2007, 10:16 AM
Replies: 7
Views: 4,478
Posted By cche
I am updating the device and at the "Wait for...

I am updating the device and at the "Wait for device initialization" stage and over 5 minutes and I can still see the hour glass on the HH device. How long will it take for the device to finish the...
Forum: General Legacy Device Discussion 11-15-2007, 02:31 PM
Replies: 7
Views: 4,478
Posted By cche
So every time I update the handheld software, I...

So every time I update the handheld software, I need to have the BES admin to reactivate my BES account? Does that I have to go through the complete account setup procedure i.e. via Enterprise...
Forum: General Legacy Device Discussion 11-15-2007, 11:01 AM
Replies: 7
Views: 4,478
Posted By cche
Update Handheld software

I downloaded the Handheld software for my 7290 with Roger as the service provider. The current handheld version is 4.0 and found new version 4.1. I have desktop Manager v4.2. When I tried to install...
Forum: BES Admin Corner 11-12-2007, 11:50 AM
Replies: 3
Views: 768
Posted By cche
Thanks for the clarification. I had tested the...

Thanks for the clarification. I had tested the script and saw it created the BAK file with the date when the backup was created. Since there is only one BAK file, I assume BES creates one single...
Forum: BES Admin Corner 11-09-2007, 02:01 PM
Replies: 3
Views: 768
Posted By cche
When do we do restore for BES server?

I am now to BES and have installed a BES v4.1.3 server for GroupWise with database component using MSDE. I have the backup procedure work out. However, is there a way for me to view the databases and...
Forum: BES Admin Corner 11-09-2007, 10:06 AM
Replies: 3
Views: 2,375
Posted By cche
Thanks all for the information. I found a KB that...

Thanks all for the information. I found a KB that said it won't sync distribution list and that's why I like to ask for confirmation.

I did a test. Created a distribution list in the personal...
Forum: BES Admin Corner 11-08-2007, 04:24 PM
Replies: 3
Views: 2,375
Posted By cche
Sync Distribution List via BES

I have BES v4.1 for GroupWise. Is is true that it will not sync the distribution list to the BlackBerry address book?

Just want to know the limitation of BES.

Thanks
Che
Forum: BES Admin Corner 11-07-2007, 01:20 PM
Replies: 12
Views: 2,372
Posted By cche
Hi Jadey: Thanks for the info. Che

Hi Jadey:

Thanks for the info.

Che
Forum: BES Admin Corner 11-06-2007, 03:44 PM
Replies: 12
Views: 2,372
Posted By cche
Thanks for clarification about IT Policy. ...

Thanks for clarification about IT Policy.

On the user's properties > PIM Sync, I tell it to sync "User's personal address book". So how can a user set which address book to sync to BlackBerry?
...
Forum: BES Admin Corner 11-06-2007, 02:17 PM
Replies: 12
Views: 2,372
Posted By cche
I mean the options in IT Policy and the user's...

I mean the options in IT Policy and the user's default setting on BES. For example, if I specify the user's Personal address to be sync to the BlakcBerry device. How can the user change the address...
Forum: BES Admin Corner 11-06-2007, 11:55 AM
Replies: 12
Views: 2,372
Posted By cche
Cool, thanks for the info. Is it true that if I...

Cool, thanks for the info. Is it true that if I want to change how the BlackBerry device works with BES, I make change via the BlackBerry device instead of the Desktop Manager?

Che
Forum: BES Admin Corner 11-05-2007, 04:13 PM
Replies: 12
Views: 2,372
Posted By cche
How does user change the BES setting

I setup a default IT Policy on BES. For power user, I want users be able to make their own setting i.e. which folder to be sync to the BlackBerry.

How does user change their own BES setting? I...
Forum: BES Admin Corner 11-02-2007, 10:18 AM
Replies: 1
Views: 1,568
Posted By cche
Send Message using email address won't send

I have BES 4.1.3.17 with GroupWise 7.02 server. In BlackBerry Manager, when I do "send message" using PIN, I get the message on my BlackBerry. However, if I do "send message" using email address,...
Forum: BES Admin Corner 10-30-2007, 02:30 PM
Replies: 33
Views: 13,945
Posted By cche
Thanks all for the tips. Much appreciated. ...

Thanks all for the tips. Much appreciated.

Che
Forum: BES Admin Corner 10-29-2007, 02:12 PM
Replies: 4
Views: 980
Posted By cche
MSDE 2000a vs SQL 2000?

What is the difference between the 2 database program for BES v4.13 for GroupWise 7? Plan to have less than 15 BES users. Currently will have one BES running all BES services?

If I pick MSDE (as I...
Forum: BES Admin Corner 10-29-2007, 10:48 AM
Replies: 2
Views: 890
Posted By cche
Thanks, will give it a try. Che

Thanks, will give it a try.

Che
Forum: BES Admin Corner 10-26-2007, 10:17 AM
Replies: 2
Views: 890
Posted By cche
How to Move BB to a new BES

I have my BB setup for a BES Test server. I will setup a new BES that connect to the live GroupWise mail server, what is the best way for me to ensure my BB is only getting message from the live BES...
Forum: BES Admin Corner 10-02-2007, 02:55 PM
Replies: 15
Views: 1,692
Posted By cche
FYI, 2 hours after I did the "send service book",...

FYI, 2 hours after I did the "send service book", on my 7290, I got "activation completed". Task and notes are synced fine now. Also got the "wireless synchronization" when accessing the Options in...
Forum: BES Admin Corner 10-02-2007, 01:23 PM
Replies: 15
Views: 1,692
Posted By cche
On BES I did "Resend service book" and now the...

On BES I did "Resend service book" and now the Calendar icon has the double arrow" and I am getting the GroupWise appointments on my 7290.

I have asked it to sync Memo and Task, will these 2 sync...
Forum: BES Admin Corner 10-02-2007, 12:35 PM
Replies: 15
Views: 1,692
Posted By cche
On BES, the user ID has status=running, does it...

On BES, the user ID has status=running, does it mean it is still activating the account?

Regards
Che
Forum: BES Admin Corner 10-02-2007, 12:30 PM
Replies: 15
Views: 1,692
Posted By cche
In Enterprise Activation, it said: ...

In Enterprise Activation, it said:
Activating...
Verifiying encryption...
Encryption verified..
waiting for services..
Services received.
Your email address, "username@domain.com" is now...
Forum: BES Admin Corner 10-02-2007, 10:55 AM
Replies: 15
Views: 1,692
Posted By cche
I don't have the Wireless synchronization option...

I don't have the Wireless synchronization option under Calendar > Options. When I first activate the device with BES, I saw the calendar icon has changed a bit. Because it did not finish the...
Forum: BES Admin Corner 10-02-2007, 10:05 AM
Replies: 15
Views: 1,692
Posted By cche
Cool, thanks for the info. However, I...

Cool, thanks for the info.

However, I noticed that I am only getting email and appointments are not pushed to my BlackBerry device. I checked BES and there is nothing about calendar (but I can see...
Forum: BES Admin Corner 10-01-2007, 03:15 PM
Replies: 15
Views: 1,692
Posted By cche
I deleted the account on BES and reset it up. I...

I deleted the account on BES and reset it up. I reboot the Blackberry (i.e. take out the battery) and then I used Enterprise activation and it downloads new messages now.

I have the following...
Forum: BES Admin Corner 10-01-2007, 12:31 PM
Replies: 15
Views: 1,692
Posted By cche
BES 4.13 with GroupWise and BB won't complete activiation

I have BES 4.13 installed on Windows 2003 server & GroupWise 7.

I tried to BlackBerry 7290 to BES and in the "Enterprise Activation", I got:

Activating..
Verifying encryption
Encryption...
Forum: BES Admin Corner 09-24-2007, 12:45 PM
Replies: 3
Views: 2,040
Posted By cche
I found the gwpa.txt file with the following...

I found the gwpa.txt file with the following error. Where do I change the groupwise admin password in BES?

Also, my window server's ID is "administrator", does it make a difference?

Thanks
Che...
Forum: BES Admin Corner 09-24-2007, 12:28 PM
Replies: 3
Views: 2,040
Posted By cche
All BB services has STARTED status. I am new to...

All BB services has STARTED status. I am new to BES so don't know how to check the MAGT log. I did found a LOG folder under the c:\program files\research in motion\Blackberry folder but don't see a...
Forum: BES Admin Corner 09-24-2007, 10:17 AM
Replies: 3
Views: 2,040
Posted By cche
BES 4.13 & GroupWise 7.02HP1

I install BES 4.13 with all 3 HFs on Windows 2003 SP2 server. Installed GW6.57 client. Installed the Trusted application key in C1. When I run Blackberry Manager, and try to add a user, I don't see...
Forum: BES Admin Corner 09-13-2007, 08:41 AM
Replies: 2
Views: 714
Posted By cche
How can I configure my BB to connect to BES and...

How can I configure my BB to connect to BES and also get the Roger's email. Do I need to load additional software on the BB?

Regards
Che
Forum: BES Admin Corner 09-12-2007, 04:00 PM
Replies: 2
Views: 714
Posted By cche
How to Set the BB to connect to BES

I need to implement BES to push GroupWise v7.02 email to 5 Blackberry devices.

My plan is to get up a test BES server with test mail server, make sure I know how it works before moving this BES...
Forum: General BlackBerry Discussion 06-22-2006, 01:44 PM
Replies: 1
Views: 1,347
Posted By cche
Chinese Lanugage Support

I have BB 7290 and in North Amercia and would like to view Chinese character set when web surfing. Is there a way for me to add the language support but I don't want to change my keyboard layout.
...
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