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Forum: BES Admin Corner 07-29-2010, 01:42 PM
Replies: 0
Views: 2,336
Posted By Logvin
Create a custom policy.bin file

Afternoon!

I was wondering if anyone knew how to create a custom Policy.bin file. Here is the situation:

A group of 100+ people are going to drop their PAGERS for BlackBerry 8520 devices. We...
Forum: BES Admin Corner 10-20-2008, 11:03 AM
Replies: 318
Views: 49,211
Posted By Logvin
They are releasing the results for BCX-610 today....

They are releasing the results for BCX-610 today. I passed!
Forum: BES Admin Corner 09-29-2008, 12:30 AM
Replies: 318
Views: 49,211
Posted By Logvin
I e-mailed her last week or so. The Beta for 610...

I e-mailed her last week or so. The Beta for 610 was extended an extra month (i guess not enough people took it?) so they needed more time to look at the results.

I also think they want to make...
Forum: BES Admin Corner 04-03-2008, 03:57 PM
Replies: 318
Views: 49,211
Posted By Logvin
Today is the last day of the Beta period... I...

Today is the last day of the Beta period... I took my exam yesterday. I agree with some of the comments above, but I did accept a rather lengthy NDA at the begining of the test, so I'll pass on...
Forum: BES Admin Corner 02-19-2008, 12:28 PM
Replies: 25
Views: 6,935
Posted By Logvin
I think it is important to let him know how many...

I think it is important to let him know how many users you guys have too. 100-200 users is a lot different than 1000-2000 users.
Forum: BlackBerry World 2012 02-18-2008, 11:00 PM
Replies: 466
Views: 73,723
Posted By Logvin
RIM is not done with the speaker lineup yet....

RIM is not done with the speaker lineup yet. Don't fret :)
Forum: BES Admin Corner 02-18-2008, 10:51 PM
Replies: 25
Views: 6,935
Posted By Logvin
It is absolutely worth every penny. You get a...

It is absolutely worth every penny. You get a team of techs who help you out, day or night. Rarely over 10 seconds on hold at tx4 and above. You get a dedicated Support Account Manager who helps...
Forum: General BlackBerry Discussion 02-11-2008, 05:03 PM
Replies: 285
Views: 38,819
Posted By Logvin
I have been told (officially) that traffic is...

I have been told (officially) that traffic is going at about 80% of normal levels. They are preparing a root cause statement, but will not say before it is ready (which is a good idea).

For the...
Forum: BES Admin Corner 07-19-2007, 10:14 AM
Replies: 1
Views: 1,116
Posted By Logvin
Try resending the service books first. My...

Try resending the service books first. My experience has always been that MORE problems are with service book issues.
Forum: BES Admin Corner 07-17-2007, 11:19 AM
Replies: 3
Views: 757
Posted By Logvin
My company brought RIM in and did this training....

My company brought RIM in and did this training. I sat in the back and kinda just helped the instructor adapt the lesson to my environment... if you are an advanced BES admin yourself, it wont do to...
Forum: BES Admin Corner 07-12-2007, 11:41 PM
Replies: 13
Views: 2,613
Posted By Logvin
It doesnt matter. You can have 2 BES with the...

It doesnt matter. You can have 2 BES with the same lisence keys no issue... just make sure you done go over your user count.
Forum: BES Admin Corner 07-12-2007, 10:56 PM
Replies: 4
Views: 836
Posted By Logvin
Dont forget the "a"'s!!! You know... SP2a... when...

Dont forget the "a"'s!!! You know... SP2a... when a service pack is super screwed up and they yank it back and give you an "a" the next week? ;)
Forum: BES Admin Corner 07-11-2007, 11:26 PM
Replies: 1
Views: 758
Posted By Logvin
Nope

Nope
Forum: BES Admin Corner 07-11-2007, 11:15 PM
Replies: 6
Views: 6,927
Posted By Logvin
you get this fixed? I had a similar issue....

you get this fixed?

I had a similar issue. The user had some issues where their memo folder had a ID that was different than it should be in exchange. pst, move mialbox didnt work. ended up using...
Forum: BES Admin Corner 07-11-2007, 11:08 PM
Replies: 6
Views: 5,114
Posted By Logvin
In my experience, the only situation where the...

In my experience, the only situation where the BES prepops mail is if it is the first time you are on the server. Remove a user from the server and add them back in. Make sure you remove the BES...
Forum: BES Admin Corner 07-11-2007, 11:03 PM
Replies: 1
Views: 7,825
Posted By Logvin
Nothing is wrong. I got this too and reported to...

Nothing is wrong. I got this too and reported to RIM... these are normal, they just started tracking them in your app logs... they really used to happen all the time too ;)

The gist? When the BES...
Forum: BES Admin Corner 07-11-2007, 10:59 PM
Replies: 3
Views: 1,057
Posted By Logvin
They dont like to tell you, but.... you have it...

They dont like to tell you, but.... you have it enabled for HTTPS now. Your options are to use HTTPS, or try and figure out how the heck to turn it off. There is a bug in 1+ versions of the BES...
Forum: BES Admin Corner 07-11-2007, 10:50 PM
Replies: 4
Views: 796
Posted By Logvin
Sounds like a permissions issue to me! I would...

Sounds like a permissions issue to me! I would verify all permissions (although im sure everyone has already beat you over the head with "Send As" stuff).
Forum: BES Admin Corner 07-11-2007, 10:47 PM
Replies: 1
Views: 5,138
Posted By Logvin
Yes. 1. Disable Wireless redirection for...

Yes.


1. Disable Wireless redirection for the contacts on the handheld.
2. Plug the user's device into desktop manager, go to Backup/Restore, then click "Advanced"
3. Find Contacts, and hit...
Forum: BES Admin Corner 07-11-2007, 10:43 PM
Replies: 8
Views: 2,939
Posted By Logvin
I would start by looking at my messaging agent...

I would start by looking at my messaging agent logs and seeing if there is any issues when you are activating him.


When you try to activate, does it give you any errors, or does it just wait 20...
Forum: Rumor Mill 05-13-2007, 03:25 AM
Replies: 40
Views: 10,042
Posted By Logvin
I had that same beta code you do... it was bad. i...

I had that same beta code you do... it was bad. i dumped it pretty quick. the newer code from the simulator has no problems at all.
Forum: General BlackBerry Discussion 03-08-2007, 04:44 PM
Replies: 3
Views: 5,363
Posted By Logvin
Definetly thanks. I've been looking into this for...

Definetly thanks. I've been looking into this for a bit. I've contacted RIM and asked them to tack this onto their Silent Install document which wasnt to clear.
Forum: BlackBerry Network 02-09-2007, 11:50 AM
Replies: 3
Views: 1,662
Posted By Logvin
BES 4.2 isnt out yet, maybe you mean BES 4.1.2?...

BES 4.2 isnt out yet, maybe you mean BES 4.1.2? Check the BES forum for more info.
Forum: BES Admin Corner 12-22-2006, 12:44 PM
Replies: 8
Views: 1,731
Posted By Logvin
Its not a true reactivation. Just some settings...

Its not a true reactivation. Just some settings and messages.
Forum: BES Admin Corner 12-22-2006, 12:38 PM
Replies: 1
Views: 1,046
Posted By Logvin
What you are asking for is called...

What you are asking for is called "pre-population". Without removing your char from the BES and re-adding, there is no way to force a propopulation. Sorry.
Forum: BES Admin Corner 12-22-2006, 12:32 PM
Replies: 7
Views: 3,553
Posted By Logvin
I've been running 4.1.2 on SQL2005 for months...

I've been running 4.1.2 on SQL2005 for months now, its great, and supported ;)
Forum: BES Admin Corner 12-21-2006, 06:25 PM
Replies: 4
Views: 7,874
Posted By Logvin
Annoying password? You'll like it a lot more when...

Annoying password? You'll like it a lot more when someone jacks your device ;)

Anyway, your problem is the IT Policy. The *only* way to remove it is to wipe you device. Sorry. To do it properly,...
Forum: BES Admin Corner 12-21-2006, 05:57 PM
Replies: 4
Views: 1,042
Posted By Logvin
Well, i come from both worlds. We used to...

Well, i come from both worlds.

We used to install the Desktop manager program, but its just to damn time consuming... and not really needed. I would recommend swinter's approach, it seems to work...
Forum: BES Admin Corner 12-21-2006, 05:52 PM
Replies: 2
Views: 2,381
Posted By Logvin
Further- I had this same issue. You might...

Further-

I had this same issue. You might have read my post, i dont remember if i said anything about it. Anyway, could you elaborate on your fix? From what i see you ran the SP1 setup and it...
Forum: BES Admin Corner 12-21-2006, 05:48 PM
Replies: 5
Views: 3,689
Posted By Logvin
You were not by chance using the same SRP key for...

You were not by chance using the same SRP key for both servers were you? I mean... your icon does say you ride the short bus ;)

Other than that, i agree w/ BBAdmin. I have 3 servers running, 2 are...
Forum: BES Admin Corner 12-21-2006, 05:46 PM
Replies: 5
Views: 1,297
Posted By Logvin
Yes, you can update your software, however from...

Yes, you can update your software, however from the picture, you have a administrator who doesnt allow his users to do this. He has locked down this application so that you can not upgrade. Give him...
Forum: BES Admin Corner 12-21-2006, 05:45 PM
Replies: 3
Views: 1,862
Posted By Logvin
I cant remember Sent messages ever having the...

I cant remember Sent messages ever having the full message downloaded. In my memory I have *always* had to hit the more button, regardless if "auto-more" is set as on. Sorry!
Forum: BES Admin Corner 12-21-2006, 10:01 AM
Replies: 1
Views: 789
Posted By Logvin
No, there is no "good" way. You can use...

No, there is no "good" way.

You can use tricks... like tell mailbox #1 that any e-mail sent to it gets autoforwarded to mailbox #2... then sync BB#2 to mailbox #2. Easy to set up in AD if you have...
Forum: BES Admin Corner 12-21-2006, 10:00 AM
Replies: 2
Views: 760
Posted By Logvin
It was recommended to me to *not* install SP6. If...

It was recommended to me to *not* install SP6. If you remember the last SP for 4.0 was named SP5a.... the a gets there when they find a major problem, retract it, and re-release it.... ive heard it...
Forum: BES Admin Corner 12-21-2006, 09:58 AM
Replies: 2
Views: 924
Posted By Logvin
On BB --> Messages --> Options --> Email Settings...

On BB --> Messages --> Options --> Email Settings --> Save Copy in Sent Folder

Is this set to 'Yes'?

If it is, make sure message reconciliation is turned on (both on BES and handheld).
Forum: BES Admin Corner 12-21-2006, 09:55 AM
Replies: 15
Views: 16,193
Posted By Logvin
I would tend to agree with jnetter.... most...

I would tend to agree with jnetter.... most issues i have had with users who cant sync a specific database (whether it be memos, address book, tasks, etc) the mailbox in question had something...
Forum: BES Admin Corner 12-21-2006, 09:53 AM
Replies: 3
Views: 2,126
Posted By Logvin
OK here is how BES for Exchange works.. When...

OK here is how BES for Exchange works..

When you add someone to your BES, it looks at their legacyExchangeDN and stores it in the DB. As long as you dont change that (which you can only do via...
Forum: BES Admin Corner 12-21-2006, 09:44 AM
Replies: 7
Views: 1,620
Posted By Logvin
She moved it to her personal folder? From your...

She moved it to her personal folder? From your first description it sounded like she was moving it on her BB (fileing).... if she is moving it on her PC, and she moves it either to another mailbox...
Forum: BES Admin Corner 12-21-2006, 09:42 AM
Replies: 5
Views: 1,071
Posted By Logvin
When you installed the BES it made you put in...

When you installed the BES it made you put in credentials for this. I have the same issue. use the username "Admin" and most likely put in your bes accounts password...
Forum: BES Admin Corner 12-20-2006, 11:05 AM
Replies: 19
Views: 5,371
Posted By Logvin
w00t, glad to hear rpfeffer! Yes, the new...

w00t, glad to hear rpfeffer! Yes, the new interface makes me feel like a Mac user... i miss rightclicking still.
Forum: BES Admin Corner 12-20-2006, 10:56 AM
Replies: 7
Views: 811
Posted By Logvin
gziz, no one ever said that the BES was...

gziz, no one ever said that the BES was corrupting his exchange. When exchange is having problems, my experience has been that it can do some really crazy stuff.

I agree w/ BBAdmin, I dont think...
Forum: BES Admin Corner 12-20-2006, 10:45 AM
Replies: 2
Views: 1,455
Posted By Logvin
I recently changed the e-mail addresses of every...

I recently changed the e-mail addresses of every person at my company also.. I have 4.0 and 4.1 and we had no issues with BES.

BES uses your legacyExchangeDN to map to your users.
Forum: BES Admin Corner 12-20-2006, 10:41 AM
Replies: 3
Views: 673
Posted By Logvin
Use the BlackBerry Server Configuration tool on...

Use the BlackBerry Server Configuration tool on your BES and go to the logging tab.
Forum: BES Admin Corner 12-20-2006, 10:38 AM
Replies: 0
Views: 742
Posted By Logvin
Besx 4.1.2 Hf1

Hey gang-

I just noticed.. I installed HF1 earlier this month, and after the install, my BES Logs have moved back to their default directory, rather than the custom one I normally use. I was a bit...
Forum: BES Admin Corner 12-19-2006, 10:40 PM
Replies: 10
Views: 1,064
Posted By Logvin
See my above post... you must have 4.1. and since...

See my above post... you must have 4.1. and since 4.0 is less than 4.1, it wont work. 4.1 has been out for any device made in the last 2 years for a while now, its a free download. You are not...
Forum: BES Admin Corner 12-19-2006, 10:34 PM
Replies: 6
Views: 1,186
Posted By Logvin
When you open the desktop manager, it loads a...

When you open the desktop manager, it loads a mapi profile. if it makes a successfully connection to your exchange server (or domino) then it will say online. You will be able to do anything...
Forum: BES Admin Corner 12-19-2006, 10:33 PM
Replies: 4
Views: 805
Posted By Logvin
Whoah, im sure glad i asked that. Profile !=...

Whoah, im sure glad i asked that. Profile != Policy haha!

I'd agree with Zharin. I have multiple IT policies, the only time you gotta wipe a device is if you switch between servers.
Forum: BES Admin Corner 12-19-2006, 10:31 PM
Replies: 9
Views: 982
Posted By Logvin
Oh Casablanca how i hate thee... let us know...

Oh Casablanca how i hate thee...

let us know if anything worked.
Forum: BES Admin Corner 12-19-2006, 10:30 PM
Replies: 3
Views: 817
Posted By Logvin
It sounds like something is wrong with the...

It sounds like something is wrong with the Desktop Sync service book. If you already re-sent the service books, get one of the bad devices, go to the Options, Service Books, and find "Desktop[Sync]"...
Forum: BES Admin Corner 12-19-2006, 10:28 PM
Replies: 7
Views: 811
Posted By Logvin
Dont look at BlackBerry. Sounds like a corrupt...

Dont look at BlackBerry. Sounds like a corrupt mail store :(
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