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jprknight · 10-24-2008, 04:23 AM

We have at the moment around 1000 devices, with a new exchange cluster and BES server being added in to double that figure.

We have a service desk in India of approximately 40 people (however bear in mind they field all IT related issues). As for the core team to support the infrastructure I am part of a team of 5 people who look after the day-to-day activities (We also support the whole messenging environment. We then have project managers and project staff who get involved in the new implementations.

I'm not sure if this helps, but I am open to questions.

10-24-2008, 04:23 AM	#6
jprknight Knows Where the Search Button Is Join Date: May 2008 Location: Bristol, UK Model: 8120 Carrier: Orange Posts: 40	We have at the moment around 1000 devices, with a new exchange cluster and BES server being added in to double that figure. We have a service desk in India of approximately 40 people (however bear in mind they field all IT related issues). As for the core team to support the infrastructure I am part of a team of 5 people who look after the day-to-day activities (We also support the whole messenging environment. We then have project managers and project staff who get involved in the new implementations. I'm not sure if this helps, but I am open to questions. __________________ SNL
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