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Old 06-11-2009, 04:46 PM   #5
sweater
Thumbs Must Hurt
 
Join Date: Sep 2005
Model: 8300
Carrier: AT&T, tMobile, Verizon
Posts: 55
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Quote:
Originally Posted by jhanff View Post
that is not the issue, i already checked this
I've you've checked this, you're now running into the bug.

Just to be clear:

If you open up the Configuration Tool from the Windows Start menu and go to the LDAP settings tab and click on "Verify" or "Check" or whatever is listed there, you're now locked out of BES using LDAP verification. This is a known issue with BES 5.0.

Step 1: When you set up BES and BAS, you were asked to supply an Active Directory user that has permissions to search Active Directory. There is no standard user. You need to make sure the user info you put into the installer has the correct permissions.

Step 2: When you try to log into BAS or Webdesktop using an Active Directory account, BAS uses the credentials of that you specified in Step 1.

- mike
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