Welcome to the forums.
There is no BIS or BES OS. You most likely have an IT Policy on the device that is preventing personal email from being setup on the device.
Download JL_Cmder and run the ResetToFactory command. That should clear the IT Policy issue.
Other than that, make sure you have a BlackBerry data plan through AT&T.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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