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dmg066 · 07-24-2009, 08:48 AM

Hello, Just got 2 new BB tour 9630. Main trouble is the Call forwarding. It does not give you the option to foward "some" calls rather than "all" calls. Page 17 of my Sprint instruction booklet says it should be able to do that. The options stated in the book that should appear on the phone (ie: To foward only unanswered calls : Click All Calls ( that option never appears anywhere on the screen!!!!!!!!) I have literally spent hours and hours on the phone with tech support, had my consultants on the phone with Sprint & Blackberry and Blackberry says it's Sprints fault and Sprint doesn't understand any of it. Very Very frustrating!!!! Can anyone advise?????

07-24-2009, 08:48 AM	#95
dmg066 New Member Join Date: Jul 2009 Model: 9630 PIN: N/A Carrier: sprint Posts: 1	Problems with Tour 9630. Can anyone help? Hello, Just got 2 new BB tour 9630. Main trouble is the Call forwarding. It does not give you the option to foward "some" calls rather than "all" calls. Page 17 of my Sprint instruction booklet says it should be able to do that. The options stated in the book that should appear on the phone (ie: To foward only unanswered calls : Click All Calls ( that option never appears anywhere on the screen!!!!!!!!) I have literally spent hours and hours on the phone with tech support, had my consultants on the phone with Sprint & Blackberry and Blackberry says it's Sprints fault and Sprint doesn't understand any of it. Very Very frustrating!!!! Can anyone advise?????
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