Quote:
Originally Posted by chinatti
Does anyone who received a replacement from Verizon recently know whether or not they are replacing with new, or refurbished units? Mine was an early purchase also, and recently the trackball is getting pretty bad. I'm always skeptical about getting refurb units though, you never know whether you're trading one problem for another.
Thanks in advance...
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And a related question - would I have better luck over the phone, or going into a store in person (as far as getting a new unit)?