If your a loyal customer, why not. But they are the cancellation department, not the discount department. I work for a telecommunications company, and I have friends that work for all the big four. A customer called my friend fat because she wouldn't give him retention pricing on a new activation for his girlfriend. This childishness from customers is on a day to day basis. Out of so many calls taken in a day, only about 10% are real cancellations or people who really need help, the other's are money grabbers.
The company is revamping things internally, so I wouldn't expect to see those who hassle the cancellation department for discounts lasting too long.
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