Quote:
Originally Posted by monkeypaw
Although it's only a wap browser, the service books downloaded automatically.
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OP is clearly not getting service books if the browser icon is missing. Getting the service books is the next step in troubleshooting though I have no clue how to get them pushed without a BB data plan.
Quote:
Originally Posted by TTsoldier
Could be that the phone is stilled locked to the original carriers network.
Unlocked for voice, but not for data.
This has happened to me with a verizon storm.
On your BlackBerry, go to Options > Advanced Options > Sim Card.
At that screen type MEPD on your keyboard. A new menu will pop up.
Look for Network in the list.
Does it say active?
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How would you determine if the "data lock" (never heard of such a thing myself) is active? You're asking him to check the subsidy lock. OP wouldn't be able to use another carrier's SIM with an active subsidy lock as NJBlackberry has already pointed out.