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Old 09-04-2010, 03:14 PM   #3
bb4dennis
Knows Where the Search Button Is
 
Join Date: Jun 2006
Model: 8900
OS: v5 1036
Carrier: AT&T
Posts: 18
Default

How does that saying go, "from bad to worse"...

Downloaded and re-installed 4.6.1.139. Installer said installed OK. Interesting, now same hang at AT&T logo. So...

> Pulled battery, removed media card (never had to do this before but tried per devnull), replaced battery. Still hanging.

> Installed BBSAK. Wiped device. Error msg displayed "Reload Software 587".

> Ran 5.0.0.822 installer again. Media card still removed. New device drivers installed
automatically. Install says finished OK. Error msg still displayed.

> Battery pulled/replaced. New device drivers installed automatically. Black on white "BlackBerry" progress bar displayed. Bar progresses to 1/3rd of bar, then unexpectedly "Reload Software 587" displayed again. Battery pulled/replaced. Progress bar to 2/3rd then 587 msg again.

> Ran 5.0.0.822 installer. Chose option to remove 5.0.0 software. Finished OK.

> Ran 5.0.0.822 installer (5th time). Says installed OK. Battery pulled/replaced to reboot. Progress bar goes 1/3rd then 587 msg. Battery pulled/replaced. Progress bar to 2/3rd then 587.

I'm dead in the water. I read somewhere that a 587 could be caused by my PC not having enough memory but don't understand how that's related. PC is a Dell Inspiron 1520, Intel Dual Core 1.6GHz, 1GB RAM, Vista Home Premium SP2.

So much for my record of doing every OS upgrade w/in 30 minutes.

Last edited by bb4dennis; 09-04-2010 at 04:12 PM..
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