BlackBerry Forums Support Community - View Single Post

GiselaP · 11-30-2010, 07:46 AM

URGENT Please help.
I have a Blackberry 8520 Curve.
Yesterday the phone requested an update, when I did that I got the error message Reload Software 507 and since then the phone is frozen.
I work with Mac.
Not even a hard reset changes anything. I tried to download the OS via the desktop manager but nothing changes, I also tried it on the Windows 7 side of my Mac, no change...

The application loader cannot connect to the device.

11-30-2010, 07:46 AM	#1
GiselaP New Member Join Date: Nov 2010 Model: 8520 PIN: N/A Carrier: Vodacom South Africa Posts: 4	Device froze with error 507 Please Login to Remove! URGENT Please help. I have a Blackberry 8520 Curve. Yesterday the phone requested an update, when I did that I got the error message Reload Software 507 and since then the phone is frozen. I work with Mac. Not even a hard reset changes anything. I tried to download the OS via the desktop manager but nothing changes, I also tried it on the Windows 7 side of my Mac, no change... The application loader cannot connect to the device.
Offline