BlackBerry Forums Support Community - View Single Post - Software update failed

aiharkness · 12-07-2010, 01:10 PM

I don't.

Are you letting desktop manager do it automatically via the internet? Or are you downloading and installing the OS on the computer then installing to the device? I recommend you do it the old fashioned way: Download the OS file, run the installer, and then install to the device. If you are using the "latest OS" thread here on the forum, follow the instructions exactly. EDIT: I read your post above again and see you downloaded the OS software.

The only other thing I know to try is try it with another computer.

Posted via BlackBerryForums.com Mobile

12-07-2010, 01:10 PM	#6
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Software update failed - Not starting anymore I don't. Are you letting desktop manager do it automatically via the internet? Or are you downloading and installing the OS on the computer then installing to the device? I recommend you do it the old fashioned way: Download the OS file, run the installer, and then install to the device. If you are using the "latest OS" thread here on the forum, follow the instructions exactly. EDIT: I read your post above again and see you downloaded the OS software. The only other thing I know to try is try it with another computer. Posted via BlackBerryForums.com Mobile Last edited by aiharkness; 12-07-2010 at 02:00 PM..
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