BlackBerry Forums Support Community - View Single Post - detach pin from T-Mobile

maribergamaschi · 02-26-2011, 10:27 PM

I already called a thousand times to my carrier and they said that my BIS account is correctly active but they can't register my PIN cause it has some problem.. then, when I say that I bought my bb in USA, they say that the problem is thar probably my PIN is still attached to another carrier.. is there any way to find out if it really attached?

when I create a new account with my PIN and IMEI in the BIS page I get a message that says 'your bb bis account is suspended or deactivated, please contact vivo..' but when i call my carrier they say that the plan is activated.. I don't know what else to do..

02-26-2011, 10:27 PM	#16
maribergamaschi New Member Join Date: Feb 2011 Model: 9630 PIN: N/A Carrier: - Posts: 14	Re: detach pin from T-Mobile I already called a thousand times to my carrier and they said that my BIS account is correctly active but they can't register my PIN cause it has some problem.. then, when I say that I bought my bb in USA, they say that the problem is thar probably my PIN is still attached to another carrier.. is there any way to find out if it really attached? when I create a new account with my PIN and IMEI in the BIS page I get a message that says 'your bb bis account is suspended or deactivated, please contact vivo..' but when i call my carrier they say that the plan is activated.. I don't know what else to do..
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