BlackBerry Forums Support Community - View Single Post - My Bold 9900 has died 1 day after software update

asteele · 10-15-2011, 05:02 PM

Hello Rambo47

> "One last thing to try is to connect the BB via USB (no hub) and then pull the battery while it's connected. Sometimes that will enable the connection long enough to wipe the device."

I connected the BB to USB (no hub) without battery, and after approx 30 seconds it was visible to loader, and I was able to start the software load process - and I could see it "erasing" and then loading JVM and system software - but at the next step which is "initialise and connect to JVM" it times out.

I am assuming that is has some memory, or some sort of fatal hardware issue.

Hello Steve

> "I'm hearing a number of reports regrading this issue on the 99xx Bold. I wonder what's going on and why more of these are corrupting than on previous Bolds..."

That is a big worry of course, pity that the first I hear of this is when it happens to me.

I hope some more information comes to light soon - especially if this is something fixable at home!

10-15-2011, 05:02 PM	#13
asteele Thumbs Must Hurt Join Date: May 2005 Location: Canberra, Australia Model: 9900 Carrier: Vodafone Posts: 66	Re: My Bold 9900 has died 1 day after software update Hello Rambo47 > "One last thing to try is to connect the BB via USB (no hub) and then pull the battery while it's connected. Sometimes that will enable the connection long enough to wipe the device." I connected the BB to USB (no hub) without battery, and after approx 30 seconds it was visible to loader, and I was able to start the software load process - and I could see it "erasing" and then loading JVM and system software - but at the next step which is "initialise and connect to JVM" it times out. I am assuming that is has some memory, or some sort of fatal hardware issue. Hello Steve > "I'm hearing a number of reports regrading this issue on the 99xx Bold. I wonder what's going on and why more of these are corrupting than on previous Bolds..." That is a big worry of course, pity that the first I hear of this is when it happens to me. I hope some more information comes to light soon - especially if this is something fixable at home!
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